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It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

We stayed as a group of four—my elderly parents, my sibling, and me—who usually live apart. My parents were especially pleased with the heartfelt hospitality. The meals were excellent; I particularly enjoyed the dessert. We will visit again.

We stayed at Hakone Regina last year and loved it, so we chose this property. We had made a Reservation in February for our dog’s birthday, but heavy snow prevented us from coming, so this visit was our second attempt. It was a trip with my daughter, grandchild, and our dog. In Hakone we had in-room dining, but here meals are served in the restaurant. During dinner, we were able to have our dog sit in one of the carts provided by Regina, and she behaved wonderfully. She normally doesn’t ride in a cart, but she ended up loving it! The food was delicious, and since my daughter’s and grandchild’s birthdays were coming up, we ordered a tart cake. We were able to celebrate their birthdays as well, which became a truly wonderful memory. We also received photos. We could relax comfortably in the Room, and since there is an Onsen bath in the Room as well, we enjoyed that at a leisurely pace. The dog run also felt almost private—maybe there weren’t many other dogs—so we had a great time. The wood chips are gentle on their paws. On the way home, there was a pool set up so we let our dog swim, and she was thrilled! The life jackets and blower were very helpful. She dried quickly with minimal stress. Compared with Hakone last year, some of the staff service felt a bit cold this time. Maybe it was because there were more guests or because dining is in the restaurant rather than in-room? It would have been nicer if they had spoken to the dogs a little more. Also at Hakone before, the mattress was very comfortable and helped relieve fatigue; later I contacted them and bought the same brand mattress (Serta). This time it seemed like a different mattress brand/model than before, which was slightly disappointing. Next time I’d like to stay at another Regina property again. Thank you for all your help!

It was a birthday trip to celebrate my friend. The cherry blossoms on the grounds were in full bloom, and the garden was beautifully maintained. Above all, the staff’s attentiveness was wonderful. We stayed in a Room on the Mt. Fuji side, and we were blessed with great weather, making it a truly happy trip. I would love to stay at Fuji View Hotel again.

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

The staff provided courteous service, and we had a very comfortable stay. Dinner was especially delicious, and we were able to enjoy it at a relaxed pace in our Room. We visited to celebrate my daughter’s birthday, and after I mentioned it in advance, they kindly served a dessert with “Happy Birthday” chocolate on the plate and even prepared a wonderful gift—we were truly touched. The lounge was spacious, with a great selection of drinks and snacks, which we really enjoyed. The private lounge also had massage chairs, making it easy to unwind. We also enjoyed the large public bath area, including both the open-air bath and the indoor bath. From the rooftop public bath, we could see Mt. Fuji beautifully—it felt amazing. It was a lovely Accommodation full of thoughtful touches. Thank you very much for taking care of us.

We stayed in mid-April 2026. The meals were very satisfying, with a wide variety of dishes and generous portions. For wine, there were several half-bottle options, which we appreciated since a full bottle is too much for us to finish. Many of the staff were from overseas, but everyone spoke excellent Japanese and even recommended spots with great views of Mt. Fuji. It’s hard to deny that the building and Facility are old. Those who want to relax without leaving the Accommodation may find it lacking, but for us—just eating, taking a bath, and sleeping—it felt like excellent value for money.

We stayed as a family of five, and the hospitality was outstanding. Although they call it a welcome drink, the drink corner was available almost all day throughout our Hotel stay, and until dinner there was even unlimited sparkling wine. In addition to the dagashi (Japanese snack) buffet service and amenities such as lotion, they also offered rentals like a baby formula maker and board games—everything you could ask for. The manga corner wasn’t just about the number of volumes; it also had sofas and cozy hideaway-like spaces, so we spent blissful time there. There are sofa reading areas and kids’ spaces throughout the building, making it truly relaxing.\nThe breakfast and dinner buffets didn’t use luxury ingredients, but there were many delicious, well-thought-out dishes. Alcohol was also all-you-can-drink, and we could compare local sake varieties. The kids-only buffet area and automatic pancake oven were fun, and we also enjoyed local specialties such as hoto hot pot and Fujinomiya yakisoba.\nThere were many international guests as well, but plenty of multilingual signs were posted around the Hotel, and everyone followed Japanese manners, so there was no stress at all.\nBecause the building has some age to it, it had a Showa-retro feel; however, Facility such as the toilets were updated to modern models, so it didn’t bother us at all for a family trip.\nWe would love to come again with our whole family.

Every early December, we always stay here for smelt fishing at Lake Yamanaka. The Room has been renovated and is clean, and above all, the dinner is hearty and very delicious. The coffee sticks and tea available on each floor are helpful. We will come back again next year!

Thank you very much for this time. The Facility was very clean and comfortable. I would love to use it again.

This Hotel is highly recommended for anyone considering a stay around Lake Yamanaka near Mt. Fuji. What I appreciated most was the free Shuttle Service from the Fujisan-Yamanakako bus stop to the Hotel. It is available between 15:00 and 17:00, and being taken directly to the Hotel after getting off the bus made me feel very comfortable even on my first visit. If you plan to use it, be sure to make a Reservation in advance online or by phone. The location is also excellent, and Rooms on the Mt. Fuji side offer a stunning view of Mt. Fuji right from the window—truly a highlight. Being able to relax in your Room while enjoying that view feels special. All of the staff were very kind, and it was impressive how attentive and pleasant everyone was, regardless of nationality. The overall atmosphere was warm, and I felt at ease throughout my stay. Before staying, I had seen in a Review that “the shower room is a bit small,” which made me slightly concerned, but in reality it was a unit-bath style setup and personally felt like an appropriate size. It was easier to use than I expected, with no inconvenience at all. I also added meals on-site, and the eel course was excellent—I was very satisfied. There were plenty of dishes included, which was especially enjoyable for an eel lover like me. With great views, location, service, and dining all well balanced, this is a Hotel I would happily choose again.

I had a Multiple Night Stay, and to be honest, it exceeded my expectations. Although I couldn't see Mount Fuji from the Room I stayed in, I enjoyed a blissful time on the beautiful garden terrace where the day seemed to pass by in an instant. The medicinal stone bath was incredibly relaxing; after just one soak, my body felt thoroughly warmed to the core. By the second time, I even started looking forward to the bath preparation process itself. The Room was spacious, impeccably clean, and very comfortable. During my stay, housekeeping cleaned while I was out for the day during my Multiple Night Stay. Returning to such a spotless Room felt like coming back to a brand-new space—it was truly impressive! The staff were kind and greeted me warmly every time we crossed paths, making my stay all the more pleasant. When visiting Lake Kawaguchi again, I will definitely return to Hana no Yado Yumefuji! Thank you in advance!