ทะเลสาบคาวากุจิ ออนเซ็น · ภูเขาไฟฟูจิ ออนเซ็น × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 6หน้า

I stayed at Lumiere the night before a concert at Kawaguchiko Stellar Theater during Silver Week, as it’s just a short walk from the venue. Tucked away quietly in the woods, it truly feels like a hidden retreat. The owner couple are still young and very attentive, kindly taking care of all sorts of things in advance so I wouldn’t have any trouble. Even though I was traveling solo as an almost-60 woman, their warm hospitality helped me relax and unwind. Next time, I’d love to try the meals as well. In the desk drawer in the room, there’s a guest notebook where past visitors have left comments. It’s quite fun to read. I highly recommend visiting at least once.

First time staying here. The exterior and interior were both very beautiful, and the Room was spotless and felt very clean. The baths were spacious, both the indoor bath and the semi-open-air bath. The sauna was at just the right temperature, and the cold plunge made with Mt. Fuji water was freezing cold. My companions were very satisfied and said they want to stay here again. As the organizer, I really looked good.

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

We stayed here for a trip to Yamanashi. We stayed two nights, and it was disappointing not to see Mt. Fuji from the first day, but on the last day we could see Mt. Fuji perfectly from the window! There are houses nearby, but it was my first time seeing Mt. Fuji so beautifully and I was truly moved. I think this is a log cabin with a spectacular view. The cabin has a cypress barrel bath, which feels wonderfully luxurious. This time we couldn’t see Mt. Fuji while bathing, but on a clear day it seems like it would be an amazing scenic bath! The public bathhouse directly across the street was also great.

The Room was spacious and really great. Having two bedrooms and two bathrooms was very convenient. My child vomited in the bedroom at night, and I cleaned it up myself; being able to move my child to the other bedroom during that time was a big help. When I went to the front desk to let them know what happened, they told me not to worry, which made me feel relieved. What was disappointing was that we couldn’t use the public bath, and that the pool hours were only until 5:00 PM. It would have been much easier to use if the pool were available until around 6:00–7:00 PM, but in the end it didn’t fit our schedule, so we left without using it.

With a bus stop for Mt. Fuji 5th Station and Fuji-Q Highland nearby, the location is unbeatable! There’s also a convenience store and Don Quijote close by, making shopping easy. The rooms, Facility areas, and Onsen are all very clean! The staff are incredibly kind. There’s nothing to complain about! If you’re staying for a Mt. Fuji climb (Yoshida Trail) or visiting Fuji-Q Highland, you should choose West Inn Fujiyoshida!

This was my second stay. The room had just been renovated, and the air conditioner, air purifier, and bidet toilet seat were especially new and pleasant to use. The room was thoroughly cleaned down to every corner and very comfortable. The on-site restaurant serves Vietnamese cuisine for both lunch and dinner. The breakfast set is reasonably priced at 800 yen. There were many international guests, but it didn’t bother me. They kindly allowed me to leave my car in the parking lot for a while after checkout, which was very helpful. I would like to stay again.

I’ve stayed here every time I climb Mt. Fuji, and this year was my third visit. All the staff were friendly and helpful, making my stay very comfortable. The bath is spacious, and you can soak while looking at Mt. Fuji—unfortunately it was cloudy this time, so I couldn’t see it. Meals were buffet-style for both dinner and breakfast, so I could choose what I liked. The hoto noodles at dinner were delicious, and the chicken offal stew was a rare treat. The price was reasonable and I was very satisfied. Thank you very much.

Our family of four stayed for one night. On the first day we went to Fuji-Q Highland, and on the second day we toured around Lake Kawaguchi. From the welcome drink to kid-friendly services, the hospitality was wonderful. The kids were especially happy with the fireworks they received. In central Tokyo, there are only limited places where you can set off fireworks... The Room was clean and well maintained, and the Facility offerings were excellent. There were also amenities and equipment not listed on the website (bottled water, Ramune soda, coffee and tea, a hair iron, bathrobes, a ride to the station the next morning, and rental bicycles), so you won’t have any trouble as long as you bring only your basic personal items. Having breakfast delivered was also quietly appreciated. If we had to go to a dining area or pick it up somewhere, we would have needed to get ready—but it was easy to just receive it right after waking up.

Thank you for the wonderful experience at the end of the year. I requested a hotel with a view of Mt. Fuji, and this one seemed perfect! Even from the room on the second floor, Mt. Fuji was fully visible through the window, and I was deeply impressed by how much I could enjoy and admire it from there! In the past, I’ve stayed at accommodations with views of Mt. Fuji from Lake Kawaguchi (with an open-air bath in the room), but sometimes the angle wasn’t ideal... Here, you can truly appreciate a clear and beautiful view of Mt. Fuji’s shape! I chose a plan with breakfast only, but for dinner, we went to a nearby Houtou restaurant! The breakfast offered both Japanese and Western options and was very satisfying! The biggest gratitude goes to all staff members for their excellent service—definitely 5 stars!!! Although I am Japanese, there were staff at reception who seemed skilled in languages, always smiling throughout our stay—it made me feel so comfortable! Since it was during New Year’s season, they had lucky bags available for purchase; when I bought one, I couldn’t believe how luxurious it was—it felt like such an amazing deal! Thank you so much!!

The majestic view of Mount Fuji can be enjoyed from the living room, balcony, and even the bathroom, making it an exceptional experience. The Room was warm, clean, and free of unpleasant odors, ensuring a comfortable stay overall. With parking space available, it is perfect for staying with family or friends. It is also conveniently located near Kawaguchiko Station and close to a famous Lawson convenience store and restaurants. Initially, I thought I needed to use the QR code provided during pre-registration but realized that wasn’t the case. After some confusion, I called the management company for assistance. They responded promptly but mentioned an email had been sent; however, as it was sent after 5 PM on the previous day, I hadn’t noticed it. The system required entering a passcode to unlock the door; knowing this process earlier would have been helpful. Additionally, when pressing the button to fill up the bathwater, a message appeared on the panel saying "Please open hot water outlet," but no water came out initially. Upon checking instructions on the table, it mentioned either using a hot water outlet or faucet; in this building’s case, it was through faucets. If this had been indicated directly on the button itself (e.g., "Use faucet"), confusion could have been avoided. There were only bath towels and hand towels provided per person; having face towels would have been appreciated as well. While there was a washing machine with detergent pods available (which was great), only towel racks were provided for drying laundry—adding hangers or clip hangers would make things even more convenient. I’d love to stay here again if given another opportunity! Thank you very much!

We stayed in a trailer house for the first time as a family of five. The interior was spacious and long, equipped with a kitchen, sofa, bunk bed, shower, toilet, and refrigerator. (It would be nice to have more plates.) Initially, the air conditioner was noisy, but once it cooled down to about 25 degrees Celsius, it became quiet. Outside, there was an open-air bath with a fence (enough for three people) and a playground for children. There was also a convenience store nearby which was very helpful. At night we had BBQ; however, we struggled to light the charcoal—it would be great if there were more fire starters available. Even with small children making noise, the distance between units provided peace of mind. The manager was very friendly and made our stay comfortable. We even forgot some items but they kindly sent them back to us—thank you so much! It was more affordable than staying at a Hotel and still enjoyable. Next time we'd love to try staying in one of the private rental units!

I stayed here during a trip to Yamanashi with friends. It rained that day, but the staff lent us umbrellas on the premises and supported us in many ways, allowing us to have a wonderful time. The Room was very clean and felt like a space where you’d want to stay not just for one day, but for several. I would love to stay again.

This is our second year staying here, and I’m convinced it’s an outstanding villa. The view of Mt. Fuji from here is among the top three I’ve ever seen. Everyone was so moved that they cried. We will definitely stay again. Thank you very much.

Even though we booked at the last minute and changed the number of guests, they still accommodated us. The price was reasonable without meals. Since it was spring, it was cold in the mornings and evenings, and some bugs got inside—but as long as you don’t mind that, you can relax and enjoy your stay. The interior was clean and easy to use, and with an air conditioner, heater, and humidifier provided, we didn’t feel too dry while sleeping. The parking spot is a bit difficult to use; backing in is safer so it’s not dangerous when leaving. Once it gets warmer, having breakfast outside would be perfect! Thank you for having us!

We visited as a family of nine. The moment we entered the Room, everyone got super excited! The grandkids were having a blast (lol). It had a calm, kura-style atmosphere, the garden was beautifully maintained, and the open-air bath felt great. This kura-style Accommodation was amazing! We’ll definitely stay again when we’re in the area. Thank you for your kind hospitality and for taking such good care of us. The only minor issue was that the open-air bath uses recirculated water, and we noticed a slight chlorine smell.

Our family of four stayed here to enjoy Fuji-Q Highland and the surrounding area. There are two parking spaces, so even a larger car can be parked easily. The house was clean, and the terrace had a table and chairs, so we were comfortable both indoors and outdoors. Both bedrooms have a home theater system, and we could watch Netflix, YouTube, etc., which was great. Fuji-Q Highland is within 10 minutes by car, and there are restaurants and convenience stores nearby, so we didn’t feel inconvenienced at all. They responded politely to any concerns or questions, which made us feel at ease during our stay.

Initially, I made a Reservation without dinner to attend a live concert at Kawaguchiko Stella Theater, but the Accommodation kindly provided a Shuttle Service to the theater. This allowed me to have dinner at the Accommodation as well, and I was very satisfied. It was extremely disappointing that Mt. Fuji was not visible at all due to the rain.

Thank you for accommodating our request to change the room due to a concern about the smell. The new room had a view of Mt. Fuji, though it was partially obscured by clouds. We managed to capture some photos during the morning when it was visible. We heard that this room has recently been renovated to be barrier-free. The entrance features half tatami flooring, and the low table makes it easy to open suitcases. Although we didn’t use the private bath in the room, there is a large public Onsen on the first floor accessible with a passcode for added security, allowing us to enjoy bathing with peace of mind. The Onsen includes three showers, one baby chair, and amenities such as cleansing oil, face wash, lotion, moisturizer, shampoo, conditioner, body soap, cotton swabs, and cotton pads—all provided for your convenience. Please bring towels from your room when visiting. There were also several electric bicycles available and even some popular bikes on display in what seemed like an exhibition area. In front of the first-floor Onsen area are manga books and various play items available for guests' enjoyment. Yukata robes are provided nearby: sizes include 120cm for children; one size (150–160cm) for women; and options for men as well. While the exterior may appear aged from outside at first glance, inside is very clean with noticeable updates such as new carpets in hallways (at least on floors we explored). The café space on ground level adds charm too! In mornings limited-time complimentary coffee service awaits guests—a delightful touch before heading out exploring locally! On next day’s itinerary included visit Café Mont Blanc nearby—thankful parking arrangements made everything seamless enhancing overall experience greatly! Truly memorable trip indeed thanks again wholeheartedly choosing stay here Fujiyoshida region left lasting impression surely returning future stays accommodations same place!!