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I stayed here with my mother, younger sister, and our dog. The Room was spacious and clean. The meals were authentic and absolutely delicious. The grounds are very large, so we had plenty of space to walk our dog and enjoyed being surrounded by nature. All the staff were kind, and we never had any unpleasant experiences. The Onsen was smaller than expected, but the open-air bath was great. Thank you very much for taking care of us.

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

I heard this is the oldest property in Reggina. The building did feel a bit dated, but it was kept very clean. The bedding was comfortable and I slept well. The staff were especially wonderful. Reggina is consistently pet-first, which made us feel at ease. Both dinner and breakfast were Japanese-style and very delicious.

I stayed here for the first time during the Obon holidays. The staff were very attentive, and the meals and lounge service were excellent. The Hotel and my Room were kept very clean, and the views were wonderful. I did not use the large public bath this time. I wish the gift shop had a wider selection.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

I stay here about once a year. The Mt. Fuji view is breathtaking, and the hospitality, Onsen, and cuisine are all outstanding in quality. The only minor drawback is that it can be hard to secure a Reservation—but that’s proof of how great it is.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

I stayed here after climbing Mt. Fuji. I was able to relax in a Japanese-style Room. The breakfast buffet offered a wide variety of both Japanese and Western dishes, and everything was delicious. I especially liked having an omelet made right in front of me. Parking is free, and check-out is at 11:00, so I’d like to stay again if I have the chance.

It was a comfortable twin Room, and we could even see Lake Kawaguchi from the Room window. The amenities included everything we needed. Dinner was a half-buffet, which made it easy to choose just the right amount. The breakfast buffet let you make your own seafood rice bowl, which made it even more satisfying. I’m only disappointed that I missed the ochazuke time from 9:00 PM (I fell asleep). When visiting Lake Kawaguchi again, I’d like to stay at Breeze Bay again.

Free Shuttle Service is available from Kawaguchiko Station. (Pickup requires a Reservation in advance; drop-off can be reserved at check-in.) Both the exterior and interior show their age, but the Room and other areas are well cleaned and kept tidy. The sink felt a bit dated. The Room key was delightfully nostalgic (laughs). I didn’t use the outdoor bath, so I can’t comment on it, but the Room I stayed in had a shower only. It seemed newly renovated and was very clean. (The provided shampoos include both DHC and Ichikami!) Lotion, emulsion, and makeup remover were POLA amenities. I ordered both dinner and breakfast; the portions were generous and everything was delicious! I really appreciated that it wasn’t buffet-style. Hot dishes were served hot. There is a laundry area; detergent costs 100 yen, but the drum washing machines are free to use! (There are two machines.) The staff’s service was excellent! So it felt more like a Ryokan than a Hotel. Thank you very much for your hospitality during my stay!

After descending from Mt. Fuji in heavy rain, the warm Onsen was incredibly soothing! They accommodated our unusual requests, and we truly felt their sincerity. The hoto for dinner was also absolutely delicious!! Both the international staff and the housekeeping team were kind and welcoming. There were many inbound guests, but I hope this place continues to thrive. When we consulted in advance, they also offered a Shuttle Service, which was a huge help. We like mid-scale hotels, and for us—focused mainly on sightseeing—this is the best value Accommodation! We had a very comfortable stay. Next time, I’d like to visit when the weather is clear enough to see Mt. Fuji.

The Facility is old, but parts have been renovated, so it wasn’t inconvenient. Anyway, dinner was as delicious as at a high-end traditional restaurant. The portions were generous—I felt like I could burst. Breakfast was also very good and not a buffet. However, the view was poor, and Lake Yamanaka couldn’t be seen from either the Room or the bath. If the trees were trimmed down, you’d be able to see it.

The view of Mount Fuji from the room was very beautiful.

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

With a bus stop for Mt. Fuji 5th Station and Fuji-Q Highland nearby, the location is unbeatable! There’s also a convenience store and Don Quijote close by, making shopping easy. The rooms, Facility areas, and Onsen are all very clean! The staff are incredibly kind. There’s nothing to complain about! If you’re staying for a Mt. Fuji climb (Yoshida Trail) or visiting Fuji-Q Highland, you should choose West Inn Fujiyoshida!