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All meals were elaborate and delicious; breakfast included many varieties presented beautifully on small dishes—when opening them up one by one—I couldn't help but exclaim aloud! Both inside & outside this property offered wonderful moments reminding us we're indeed visiting a

Since it was my daughter's birthday, we made a surprise cake reservation, which made her very happy and satisfied. We also used the day-use bath in the annex, and the waterfall bath was very relaxing. Of course, the baths inside the Hotel were spacious and clean, and the massage

We were also very grateful for the provision of baby soap. One point is that it would have been even better if the room's humidifier was usable, but overall we were very satisfied. The staff member in charge was considerate throughout, which we greatly appreciated. We would

All staff were kind and attentive. The meals were delicious and more than enough (we had a late lunch, so we were too full and ended up leaving quite a bit—sorry about that). The bath had a lovely view by the river, with a great atmosphere. We stayed in the Room with six people,

The detached room we happened to book had a wonderful wooden scent, an outdoor foot bath, and was equipped with everything we could ask for, including a sunken kotatsu and four beds—truly the perfect room! Both dinner and breakfast were incredibly delicious. We enjoyed bathing

It had a very cozy atmosphere, and I was able to relax since I hardly ever ran into other guests. Even though Hakone was crowded with people, including international travelers, this Accommodation was quiet and calm, and I was very satisfied. The meals at Hotel Okada were all e

The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinner was very delicious, and the private bath was extremely comfortable. It was truly amazing overall, but there was just one major disappointment—the Western-style breakfa

When choosing an Accommodation, if a newly renovated one is on my list, I can’t help but go—I’m instantly intrigued. The Accommodation we stayed at this time, nehako, ranked among the very best. Dinner featured delicate creative dishes that reminded me of Kyoto, and for the ma

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

We relaxed in the Onsen, sat on the veranda of the room enjoying the greenery while listening to birds chirping and insects singing, spending a peaceful time. Dinner was served one dish at a time in our room, and every dish was delicious, making for an enjoyable experience.

We were lucky enough to witness fireflies flying during this season—a truly special experience. Thank you so much! The reservation staff and front desk staff were very polite and left a great impression on us. The autumn foliage season also seems wonderful; we would love to s

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a

The renovated Japanese-Western style room was very clean, spacious, and comfortable. Both dinner at Shikitei and breakfast at Dining Ichii were delicious. After checkout, I would like to express my gratitude for the thoughtfulness of your front desk staff. While waiting f

The open-air bath was incredibly relaxing, and I went there multiple times during my stay. The meals were all delicious. I added the beef shabu-shabu as an option, and its melt-in-your-mouth texture made me so happy. The staff were friendly, the room was clean and comfortable, an

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

The staff was kind, and the elaborate and delicious kaiseki cuisine delighted our entire family. Every corner of this place is photogenic, making it perfect for photography enthusiasts! While there are some stairs to navigate, the open-air bath was also wonderful! We had an excel