บริเวณน้ำพุร้อนรอบทะเลสาบอาชิ × ที่พักพร้อมห้องแต่งหน้าครบครันมีคะแนนอาหารสูงโรงแรม·เรียวกัง

It was a wonderful Accommodation. The Room size and the open-air bath were both just right for relaxing. The staff were also lovely, with the perfect sense of distance, and it was very soothing. I’m quite strict about cleanliness, but it was flawless. I’d love to stay again. For this price, the quality makes me want to come back.

I’ve been staying here for over 20 years. Since retiring, I think I’ve been visiting a bit more often. I also enjoyed the renewed half-buffet breakfast. I’m planning to stay about two more times before the end of the year. As always, the staff were pleasant and welcoming, and I had a relaxing stay. Thank you very much. One request: while the croissants at the current half-buffet were delicious, I would be happy if you could also offer the larger ones you used to have.

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

From the front desk with a panoramic view of Hakone’s great natural scenery to the Room with a private open-air bath, everything was excellent! The food was also very satisfying. The incense service and drink service were plentiful and much appreciated. The staff were very kind as well. We’ll be back!

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

We stayed here for our daughter’s 3rd birthday trip. Our main plan was Yunessun, but perhaps because we told them in advance that it was a birthday trip, the staff prepared a handwritten birthday card and even a birthday plate at dinner—our daughter was so happy! There was also a kids’ space, which helped us make good use of our time, and the baths were very relaxing. During the rock-paper-scissors event, all the staff crouched down to her height to talk with her, which meant a lot to us. There was such a wide variety of food that we couldn’t finish everything. The facilities were clean and well maintained. We’re glad we made such wonderful memories! There were many other families around, so even if our child cried or got fussy, it felt normal and we didn’t have to worry too much. We’d love to come again!

The foreign staff were very attentive and provided wonderful hospitality. The meals were also delicious. The only disappointment was the bath. The water itself may be good, but it is so small that it feels fine for two people, but you hesitate when three want to use it. Since Hakone is an Onsen area, I would have liked a bath that could accommodate at least four or five people.

I visited for a friend's birthday, and they prepared balloon decorations and a cake. The food was delicious, the butlers were kind and cheerful, and the hospitality was excellent. I would love to visit again!

This was my first stay in a year. The Room was very calming and comfortable, and I was able to truly relax. Spending both day and night on the spacious daybed—absentmindedly reading a book or gazing at the view—was the best. Soaking slowly in the large bathtub was also genuinely wonderful time. This has been the case for a while, but I always feel I’d really appreciate it if the internet connection could be improved a bit more. This time, I was able to enjoy ice cream after my bath, which was a delightful service. The food was consistently delicious as always, and the staff had a great atmosphere, making it a very pleasant stay. Thank you very much. I’d love to stay again.