บริเวณน้ำพุร้อนรอบทะเลสาบอาชิ × ที่พักสัมผัสธรรมชาติโรงแรม·เรียวกัง ที่มีการประเมินน้ำพุร้อนและอ่างอาบน้ำในระดับสูง - 2หน้า

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

We stayed in a 14-tatami room with the Beef Shabu-Shabu Plan. We drove there, and after check-in they kindly provided Shuttle Service to Togendai. Dinner featured beautifully marbled beef shabu-shabu, which got the whole family excited, and it was delicious. Although we couldn’t see Mt. Fuji even once due to afternoon thunderstorms on both days, we were very satisfied with the great hot spring bath and tasty meals.

My second stay, following last winter. Last time I came by car. After sightseeing at Owakudani and other spots, I followed the navigation system and didn’t really know where it was, but this time I used the mountain railway and was surprised to find it was very close to Sounzan Station. Even on the walk from the station, I felt welcomed by a pleasant breeze and birdsong, and arrived at the Accommodation in great spirits. The attendant who looked after us was the same as last year. Their cheerful manner and excellent timing in serving meals were unchanged. The Room and shared areas were just as spotless as before—not a speck of dust—making everything feel wonderfully refreshing. The open-air bath assigned to each Room is located a short distance away, and ours was excellent again this time. With cuckoos calling more beautifully around this season, I could truly relax in both sound and hot water. The meals were delicious as before: a soup with pike conger eel (hamo) and junsai; seasonal ingredients like Manganji peppers with superb seasoning; gourd “kaminari-boshi,” which I hadn’t tasted in ages; plus breakfast highlights such as the vegetable salad and dressing, perfectly grilled salted salmon (both seasoning and doneness), and fresh yuba served at just the right moment. An Accommodation I’d love to return to for its hospitality.

We stayed here on a trip with our dog, and the Room was exactly as advertised as dog-friendly. It was spotlessly clean, and we didn’t need to bring anything from home other than our dog’s food and leash. We could easily cook meals in the Room and eat whenever we liked, and everything was delicious. This was our second time using Rakuten STAY after Nikko, and we’d love to stay again.

The bar counter was wonderful, and we enjoyed many cocktails. When we shared our preferences, the bartender created drinks on the spot, making it a truly enjoyable experience. The champagne brunch we had been looking forward to was a luxurious moment with breathtaking views. We were able to relax at the bar during café time and in the Onsen until the 2:00 PM check-out, making for a very satisfying stay. We would love to visit again.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

We stayed here for our daughter’s 3rd birthday trip. Our main plan was Yunessun, but perhaps because we told them in advance that it was a birthday trip, the staff prepared a handwritten birthday card and even a birthday plate at dinner—our daughter was so happy! There was also a kids’ space, which helped us make good use of our time, and the baths were very relaxing. During the rock-paper-scissors event, all the staff crouched down to her height to talk with her, which meant a lot to us. There was such a wide variety of food that we couldn’t finish everything. The facilities were clean and well maintained. We’re glad we made such wonderful memories! There were many other families around, so even if our child cried or got fussy, it felt normal and we didn’t have to worry too much. We’d love to come again!

Four of us stayed here on a girls’ trip. We booked a guaranteed Mt. Fuji view Room and were thrilled to see such a beautiful Mt. Fuji! The Room had a nostalgic Showa-era feel, but it came with basic amenities and tea, and since we only stayed one night and didn’t spend much time in the Room, it was more than sufficient. The meals (with breakfast and dinner included) were delicious, and there was so much food we couldn’t finish it all even though we wanted to try more. In the morning, we could hear Japanese bush warblers singing, which felt wonderfully refreshing, and seeing majestic Mt. Fuji made it an unforgettable memory! If we have the chance, we’d love to visit again.

We stayed here on a trip that also celebrated a family occasion. Everything was wonderful—the Onsen, the spacious Room, the view, and the staff’s service. The building and Rooms have a sense of history, but everything was thoroughly cleaned, so we felt comfortable staying there. The food was delicious, and the presentation was beautiful as well. The portions were very generous, so I think even men will feel completely full. Women can probably finish it too if they try hard. At dinner, we ordered an upgrade to a parfait with Daiginjo pudding (I believe it was 1,000 yen), but we were already full before it arrived and ate it anyway, so we couldn’t really enjoy the taste—something I regret. I would have been happy if it had less whipped cream and cost around 500 yen. All of the staff were very kind, and there were also international staff in the restaurant, so it seems like a safe choice for travelers from overseas as well—I highly recommend this place. Everyone greeted us with smiles, which made us very happy. We made wonderful memories with my mother! We would love to stay again—thank you very much!

The large public bath is very relaxing and helps relieve fatigue. Whenever I visit, it eases my work-related tiredness as well, so I can stay with peace of mind.

The Room was very clean, and we were very satisfied. Breakfast in the morning also met our expectations. We would like to stay again.

As soon as we entered the Accommodation, there was an indoor dog run, and all the dogs were very friendly—our dog seemed to have a great time too. The Room was clean and well maintained, which made our stay very comfortable. The Facility information could be accessed by scanning a QR code and viewing it on our own smartphones, so there was nothing unnecessary on the table—it felt simple and uncluttered. The meals were delicious as well. Thank you very much.

The foreign staff were very attentive and provided wonderful hospitality. The meals were also delicious. The only disappointment was the bath. The water itself may be good, but it is so small that it feels fine for two people, but you hesitate when three want to use it. Since Hakone is an Onsen area, I would have liked a bath that could accommodate at least four or five people.

I had pain in my shoulders and lower back, and even daily life felt difficult—I was extremely stressed. The Facility feels a bit old, which can’t really be helped, but the Onsen was excellent. The baths were never crowded, and I didn’t run into other guests at all. I’d like to stay again, though it may be hard to get a Reservation.

I think it’s outstanding for relieving lower back pain and fatigue. I was traveling by public transportation and usually had to take breaks because of my back pain, but the day after soaking in the Onsen here, I was able to walk all day without any pain. It was very gentle, not strongly scented, and truly a wonderful bath. As for the Facility, it felt a little old. The meals were generous in portion and very delicious. Although the Facility felt a bit dated, I was still able to relax comfortably. In any case, the Onsen was great! I’d like to visit again in winter.

This was my first stay in a year. The Room was very calming and comfortable, and I was able to truly relax. Spending both day and night on the spacious daybed—absentmindedly reading a book or gazing at the view—was the best. Soaking slowly in the large bathtub was also genuinely wonderful time. This has been the case for a while, but I always feel I’d really appreciate it if the internet connection could be improved a bit more. This time, I was able to enjoy ice cream after my bath, which was a delightful service. The food was consistently delicious as always, and the staff had a great atmosphere, making it a very pleasant stay. Thank you very much. I’d love to stay again.

We chose to stay here as it was difficult to use a Ryokan due to our large family. The Facility and equipment were very well-maintained and clean. The children had a great time playing table tennis and basketball, but please note that the Room for these activities does not have air conditioning, so be cautious of heatstroke. For dinner, we purchased ingredients around Odawara and enjoyed a BBQ. It was a very enjoyable experience. There were two baths available; however, one of them did not provide Onsen water, so we deducted one star from our rating. Other than that, we had a very comfortable stay. Despite being in the mountains, Yamato Transport provided same-day delivery service for luggage like clothes, making everything smooth and convenient. Thank you very much for this wonderful experience!