บริเวณน้ำพุร้อนรอบทะเลสาบอาชิ × ที่พักแบบวิลล่าส่วนตัวสุดพิเศษสิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

We have four dogs, including a Golden Retriever and a Mameshiba, so we always stay in a villa with a private dog run. However, every time we’ve felt that something was always just slightly inconvenient—but RETONA was perfect. Since there’s a splash pond in the dog run, we thought we should bring towels, but there were towels right at the entrance, along with a water tank for dogs and bowls. We also received one complimentary drink per person from the vending machine at the dog-run entrance!! Thanks to that, our dogs were able to run around the spacious dog run to their hearts’ content and slept soundly at night. For dinner, since our dogs are always with us as usual, we assumed the food would end up getting cold—but each dish was served at just the right time: hot items while still hot and cold items while still cold. Everything was delicious—the soup and even the mango vegetable juice—and the appetizers were presented like an afternoon tea set: not only tasty but also beautifully arranged. Whenever we met any staff member, they greeted us with wonderful smiles, and they even helped carry our luggage upon arrival—which was truly helpful for our multi-dog household. The bath in our Room was very spacious as well, everything was spotless throughout, and above all we didn’t feel any drawbacks or inconvenience at all. We travel at least five or six times a year, and during long holidays we often stay about four nights. We would absolutely love to visit again. Thank you very much.

This was my first stay here, and it felt far more fulfilling than you’d expect from just one night and two days. From the warm welcome on arrival, everything was handled with great care. The staff’s hospitality left a lasting impression, and throughout my stay they were attentive to even the smallest details. From start to finish—including the send-off at departure—I felt genuinely well looked after. Rather than feeling formal or scripted, it truly felt like each guest was treated as an individual. The Room had a calm, relaxing atmosphere, and best of all was the private open-air bath attached to the Room. Being able to soak in an Onsen at my own pace whenever I wanted was a special luxury, and it felt so good I wanted to go in again and again. Enjoying the open-air bath while taking in the garden and surrounding nature helped me forget everyday fatigue. The meals were also carefully prepared dish by dish—delicious not only in flavor, but also in presentation and seasonal touches. I enjoyed them so much that mealtime itself became one of the highlights of the trip. The overall atmosphere of the Ryokan is wonderful as well—quiet, serene, and naturally calming just by being there. Everything is beautifully maintained down to the smallest details, making it an ideal space for a true escape from daily life. Even though it was a short stay of one night and two days, by checkout I was surprised at how much lighter I felt both physically and mentally—I was able to fully recharge. This is a Ryokan that honestly makes you think, “I want to stay here again.” If you’re looking for Accommodation in Hakone, I highly recommend staying here at least once.

We stayed during Golden Week as a family of four. The Accommodation is new and the facilities are clean, so we had a fun and comfortable stay. One thing we noticed is that perhaps because part of the floor is heated, it would be nice to have indoor slippers. Also, there were many very fine fibers on the bath towels. They were washed cleanly, so it may happen during drying. In addition, the signal around the Accommodation was unstable, so we couldn’t check maps on our phones and it took quite a while to find the place. Since there are no signs, we should have taken screenshots or printed directions in advance. After arriving, we fully enjoyed the Onsen and BBQ, and it turned into a wonderful trip. The Hakone craft beer was delicious as well. Thank you very much.

It was a wonderful Accommodation. I got completely absorbed in the golf simulator and ended up swinging for over six hours.

Five of us stayed together, and both the bedroom and living room were spacious, very clean, and extremely comfortable. Check-in was smooth as well! The amenities were well stocked, including loungewear, and it was very helpful to have plenty of provided tableware, cooking utensils, and seasonings. Above all, the sauna heated up to a high temperature in a relatively short time—it was fantastic! If I had to mention one thing, we would have loved one or two more relaxation chairs, but it was such a great Accommodation that it felt almost too good for the price during the Obon holiday period.

We stayed for one night with six people on a family trip. Based on the description on the site, we expected two people would be sleeping together on futons, but you provided a simple bed for one person, which was very helpful. We wanted to have a BBQ and contacted you in advance with various questions; you always replied quickly, which we really appreciated. However, the BBQ terrace has only limited roofing, so when it rained we couldn’t eat outside. (We moved the grill under the small covered area to cook and managed to eat at the indoor table.) Since mountain weather changes quickly, please keep this in mind if you’re planning a BBQ. There was plenty of oil, seasonings, and cutlery—very helpful! The nearest convenience store is about 5 minutes away by car, so we recommend buying everything at once. The building itself was clean, and the Onsen was spacious and wonderful! The Onsen was already filled at check-in and had that distinctive Onsen scent. There’s also a sauna area with an outdoor cooling space and a cold plunge pool, so you can fully enjoy it! Since towels are also used for the toilet and kitchen areas, it would be nice to have extra towels in addition to one per person. Overall, it was a very good Accommodation! We’d love to stay again if we have another opportunity!

We stayed as a group of 6 adults. First of all, the owner was very kind and considerate, even before our stay. Thank you so much! The plan included breakfast, which featured delicious items like bread, roast beef, fruits, and Hakone rusk provided in the room. The portions were generous and we were very satisfied. The bath was spacious, the room was clean, and we had an extremely comfortable stay. The sauna was also great! It would be nice if the issue with BS channels not being available and the difficulty in figuring out how to fill the bath could be improved, but other than that everything was perfect. It’s a wonderful place!

We stayed with our 3-year-old child. Since we were in the LOCA THE CLASS Room, there was a sauna in the basement and a large bath that could fit about 4–5 people. Including the post-bath relaxation area, it was very spacious and thoughtfully designed. It was great that even with a child, we could bathe comfortably. There was also a refrigerator in the changing room, stocked with plenty of bottled water. It was very helpful to be able to drink cold water immediately after bathing or using the sauna without having to go up to the living room on the first floor. We didn’t use them, but there were also powdered drinks provided for before and after the sauna. The living room was spacious as well, and there were two bedrooms. The Japanese-style Room had a tatami area that became almost full once two futons were laid out, which made it feel safe and comfortable for our child at bedtime. On the other hand, there was one disappointing incident during our stay. Early in the morning, the fire alarm suddenly went off with a loud siren throughout the Accommodation. We were later told it was due to an accidental operation in another Room, but it took about an hour for security staff to check and reset everything. During that time, the alarm kept sounding continuously, so we evacuated with our child to a relatively quiet terrace. Afterward, an operator contacted us to confirm what had happened and asked whether we would still be able to make checkout on time. Since it overlapped with breakfast and getting ready in the morning, we explained it would be difficult and they extended our checkout by about 30 minutes. We appreciate their consideration; however, we had hoped to spend a relaxing morning (including enjoying another bath), so that part was unfortunate. I also saw other Reviews on different sites mentioning issues related to fire alarms. As it seems many guests come from overseas as well, I would appreciate it if you could consider measures to prevent recurrence—such as providing clearer instructions at check-in on how to handle fire alarms. Overall, both the Facility and Room itself were extremely comfortable—this is a wonderful Accommodation that is easy for families to enjoy.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

I had always thought that if I were to stay in Hakone, it would be at Suishoen, and my wish finally came true—I was able to visit at last! It was exactly the Accommodation I had imagined, and I could truly feel the high quality in every aspect, making for a very fulfilling stay. The meals I had been looking forward to were not only delicious but also a delight to the eyes, and both dinner and breakfast were excellent. That said, the corn rice at dinner felt a bit overdone… I think simple corn would have been enough. The Room was more spacious than I expected and very relaxing, and I thoroughly enjoyed the bath with a footbath feature. Above all, the staff’s thoughtful hospitality was outstanding—this was an Accommodation where I felt truly comfortable.

I stayed one night with my small dog, son, and wife. The Room was spacious, and best of all, there were two Onsens in the Room—so relaxing. There was also an outdoor garden dog run, and watching our dog happily run around while taking in the magnificent scenery and nature of Lake Ashi was even more soothing. Next time, I think it would be great to bring our own ingredients and enjoy a cozy stay-in getaway.

I visited for a friend's birthday, and they prepared balloon decorations and a cake. The food was delicious, the butlers were kind and cheerful, and the hospitality was excellent. I would love to visit again!

This was my first stay in a year. The Room was very calming and comfortable, and I was able to truly relax. Spending both day and night on the spacious daybed—absentmindedly reading a book or gazing at the view—was the best. Soaking slowly in the large bathtub was also genuinely wonderful time. This has been the case for a while, but I always feel I’d really appreciate it if the internet connection could be improved a bit more. This time, I was able to enjoy ice cream after my bath, which was a delightful service. The food was consistently delicious as always, and the staff had a great atmosphere, making it a very pleasant stay. Thank you very much. I’d love to stay again.

It was a truly wonderful Ryokan with a nostalgic, traditional atmosphere while still feeling very clean. I especially recommend the private open-air bath in the guest room—it was incredibly relaxing. We had both breakfast and dinner, and they were excellent in both taste and portion size. Also, even though it was last-minute, I asked on the day for a surprise plate for my wife, and they kindly arranged it for us. I don’t usually return to the same place when traveling, but this is somewhere I’d like to visit again next year. Highly recommended.

We chose to stay here as it was difficult to use a Ryokan due to our large family. The Facility and equipment were very well-maintained and clean. The children had a great time playing table tennis and basketball, but please note that the Room for these activities does not have air conditioning, so be cautious of heatstroke. For dinner, we purchased ingredients around Odawara and enjoyed a BBQ. It was a very enjoyable experience. There were two baths available; however, one of them did not provide Onsen water, so we deducted one star from our rating. Other than that, we had a very comfortable stay. Despite being in the mountains, Yamato Transport provided same-day delivery service for luggage like clothes, making everything smooth and convenient. Thank you very much for this wonderful experience!