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Onsen: The water quality is excellent. There is only one open-air bath for the natural Onsen, but if more baths were added, it would be an even more perfect Accommodation. Dining: The Japanese cuisine here is high quality and very delicious, even compared with other Ryokan and Ho

It was a wonderful Hotel! We chose a Plan that included two sessions in the private family bath, and it was such a relaxing time together as a family—making great memories. All the staff were kind, and we enjoyed an elegant stay. Everything was spotless and incredibly comfortable

They said they thoroughly enjoyed the stunning postcard-like view of Lake Ashi and Mount Fuji from their Lake View Room. They also appreciated the pleasant walks around the Hotel and shared many delightful stories about their experience. Next time, I would love to visit with my f

There was a shuttle service from the station, and the staff provided excellent service. The private open-air bath in the room was amazing, and I used it many times, haha. Above all, the food was incredibly delicious, and they even prepared a complimentary birthday plate for m

The post-bath ice candy service reminded me of Dormy Inn and was delightful. At Velbois restaurant, both taste and service were above standard—the doneness of the sea bream poêlé was excellent. It was nostalgic to see Mr. Sa (once called "the strongest contractor" at Hakone High

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.

After running around with wet paws, their feet ended up covered with mud, dry grass, and small twigs when leaving the dog run—but it was very helpful to have a paw-washing shower next to the entrance as well as an excellent grooming room inside. Most noteworthy was the staff ser

It was a very spacious room on the top floor, clean and wonderful. The living room has underfloor heating, so it's warm. It has a luxurious and clean feel with a large TV and a large projector. There is a telescope, and you can see Lake Ashi from the balcony. You can see Mt. Fu

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

Each dish prepared by the head chef is like a work of art—absolutely delicious—so both my heart and stomach were completely satisfied. Also, just like at Fufu, I love Hakone Suishoen’s onion dressing—it’s so good that I bought some to take home. I also had the chance to speak wit

Their warm hospitality truly reflects this Hotel’s high standards. I am grateful to have spent such an outstanding time in Hakone. Though brief, it left me feeling deeply refreshed both physically and mentally. I would love to return again in another season. Thank you very much

- Both dinner and breakfast were delicious. The ingredients and seasoning were well prepared, and the timing of service was perfect. - I stayed in a Western-style Room, and it was spacious enough. - Thank you for preparing champagne for my birthday. - Some information onlin

The staff's smiles and exceptional service reflected the heartwarming hospitality of the Hotel. From welcome drinks, Onsen manju, lobby concerts, kimono-clad staff, foot baths, to ice cream vending machines—every thoughtful touch created an extraordinary experience. Surrounded by

It’s rare for me to give all 5 stars, but this accommodation deserves it without a doubt! I’ve found a place that makes me want to visit again after a long time! Simply put, it was amazing. The staff's attentiveness, the quality of the meals and drinks were truly exceptional!

I had a very pleasant stay in a clean, spacious Room. The in-room bath was also comfortable, and I was able to truly relax—spending time in the hammock after bathing and enjoying the beer in the refrigerator. The Room was well equipped with items to make my stay comfortable, incl

In the concept rooms with an open-air bath, you can also soak in perfectly heated Onsen while gazing at the mountains. The meals are also excellent. Watching dishes being finished right in front of you at the live kitchen is fun, and everything tastes great. Drinks are all-inclu

The renovated interior was very beautiful. The Room's private open-air bath was a cypress bath, allowing us to relax while enjoying the scent of cypress. It was convenient as we could fill the bath ourselves and add more hot water as needed. The large public bath at Mizubana

The female staff providing service were excellent here as well. As for the Onsen, we would have liked an open-air bath. My wife seemed very satisfied too, and it became a memorable wedding anniversary. We are grateful to Verde no Mori. We will definitely stay again. Thank you to