ออนเซ็นซารุเกะเกียว × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

I looked for a good Accommodation in Gunma, my father’s hometown, to travel with my elderly parents. My husband and I have stayed here about twice before, and I really wanted to come again, so I made a Reservation. The Room, the meals, and the service from the staff are all excellent—this is a truly wonderful Accommodation. One thing only: I knew it wasn’t barrier-free, but moving around inside the Facility was still quite demanding for my father, who cannot walk without a cane. The buildings and atmosphere are so beautiful that I wondered whether adding ramps or handrails might spoil the charm… but it was disappointing to feel that this place may be difficult to use for guests who need assistance with walking. Other than that, everything was truly outstanding, and I would love to stay again. This time we stayed in the Room called “Kanho.”

It was our first stay, and we were able to relax and take it easy. The Onsen water was hot, which we really appreciated. It was a shame that the washing area (shower room) and the in-Room bath were far apart, making it inconvenient to use. The welcome drinks were well stocked—more than we could finish—so we were very grateful. If there were a freezer in the Room, we could reuse the ice packs we brought the next day, which would be very helpful, so we hope you will consider it. We would love to stay again if we have the opportunity.

This was our fourth stay, and I visited with my wife. Each time, we stayed in a different Room. Not only the Room, but the entire Accommodation is truly spotless and impeccably maintained. Every meal is delicious, no matter what you choose. We visit various high-end Ryokan and other places every month, but this Accommodation has a relaxing atmosphere you don’t find elsewhere, and we really love it. I can tell all the staff put in tremendous effort. I’m not good with words and can’t express it well. Thank you for taking such good care of us. We will be back.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

Baths and meals at Hanamaru. Sorry for traveling solo, but I’d love to visit again and again. I was truly able to relax. Thank you very much.

We stayed for one night with our dog. The Room was clean and well stocked with dog supplies. The amenities were plentiful, and it was great that we could choose what we needed. It was also our first time being served a welcome drink and snacks upon arrival, which made us very happy. The Accommodation staff were friendly and wonderful. There were also all-you-can-drink soft drinks and alcohol, plus treats for our dog. Meals are buffet-style all you can eat; it was a bit disappointing that the selection was somewhat limited, but everything was delicious. The breakfast sandwiches were especially tasty, with plenty of vegetables. We would love to stay again if we have the chance. Highly recommended Accommodation.

We stayed for one night before the three-day weekend. As we had heard, the lukewarm sulfur-scented water was so relaxing that we could soak in it forever. Besides us, there was only one other couple, so we practically had the bath to ourselves. The beds in the Japanese-Western style room were firm and very comfortable to sleep on. The handmade dishes were delicious, and everything about this accommodation was absolutely satisfying.

I decided to stay another night after my plans from the previous day and chose this affordable Onsen accommodation with meals included. Although I was familiar with Sarugakyo and Akaya Lake as they are on the way to Yuzawa, it was my first time staying here. The deciding factor was the rare opportunity for in-room dining for both breakfast and dinner, which gave me a nostalgic feeling like staying at a hotel from my childhood. It seemed that only part of the room was being used, but the Onsen experience was peaceful and private, which I really appreciated.