คุซัตสึ ออนเซ็น × ที่พักสัมผัสธรรมชาติมีคะแนนอาหารสูงโรงแรม·เรียวกัง

It was a wonderful ryokan. I was very particular about choosing a place to stay, and it took me about 15 hours in total searching across Ikkyu, Agoda, Rakuten Travel, and TikTok. I wanted a ryokan rather than a hotel; kaiseki rather than a buffet; private dining or in-room meals rather than a dining hall; a Japanese-style breakfast; an open-air bath with natural scenery; reservable private baths or hot-spring water in the room; a quiet property without noisy group tours; within walking distance of Yubatake; a spacious room for three people; on-site payment rather than credit-card prepayment, and more. In the end, I was able to stay in an ideal location and it was fantastic. I was especially satisfied with the open-air baths in the morning and at night, and the delicious meals served in a private dining room. Our arrival ended up being later than planned due to our circumstances, but they kindly accommodated us, for which we are very grateful. Since it’s such a major tourist destination, I assumed it would be all hotels, but I’m so glad there is an authentic restaurant-style ryokan like this—thanks to it we had an amazing time and were truly happy.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

We stayed in a guest Room with a sauna. The sauna, open-air bath, cold-water bath, and the Room were all spotless down to every detail, and we had an amazing time. Meals were buffet-style for both dinner and breakfast, and we were very satisfied with both the variety and the taste—everything was delicious. The staff’s service was also excellent. We look forward to staying again next time.

We stayed for one night during the Obon holidays with my daughter’s family. My son-in-law was visiting Kusatsu Onsen for the first time, and he really enjoyed the delicious meals and the yumomi experience at the Ryokan. All of the staff were kind, and even our 9-month-old grandchild was able to enjoy it, making it a wonderful trip. We would like to stay at Sakurai Ryokan again.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

With check-in at 2:00 PM, this Hotel is recommended if you arrive in Kusatsu early and want to sightsee around Yubatake first. However, it’s hard to tell from the map, but walking from the Hotel to the downtown area where Yubatake is located requires going up and down a very steep hill. It’s about a 10-minute walk one way, but the uphill stretch is quite tough. The in-house Facility, public bath, and Room had been renovated and were clean and comfortable, but I was unlucky with my Room—the sound of rain hitting the Facility roof outside the window was loud and made it hard to sleep—so I rated the guest room two stars lower and overall satisfaction one point lower.

Good Points: - The building is well-constructed, so noise from neighbors or upstairs was hardly noticeable. - The staff paid attention to details, which was greatly appreciated. - The Room was odorless and clean. - Wi-Fi worked properly. - My request for a low pillow was accommodated perfectly. Areas for Improvement: - All the towels seemed to have an oily film and did not absorb water as well as new towels would. A fellow guest at the bath also mentioned that they had never encountered towels with such poor absorbency before. - The mirror was folded inside the closet, and I only noticed it at checkout when I wanted to use it. It would be helpful if it were placed in a more noticeable location.

The free-flowing natural hot spring water overflowed generously, and it was wonderfully hot and relaxing. It’s located a little away from central Kusatsu, but I’m sensitive to noise, so I was thrilled to sleep soundly in the quiet. They provided Shuttle Service to the town center, so I could enjoy a beer without worrying about driving or parking. The facilities were clean, and the meals were delicious—I was completely full!