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This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we

Our stay exceeded all expectations in every aspect—Onsen, meals, and hospitality—making it truly a "blissful time." We thoroughly enjoyed both the "Ogumiage no Yu" and "Hana no Yu" Onsen baths that we had been looking forward to. The highest quality spring water was gentle on th

Among all the Onsen accommodations we have visited so far, Bouun was the best. The impressive entrance heightened our excitement and expectations, and we were deeply moved by the exceptional hospitality of each staff member. The dinner served in our room and breakfast in a p

Two years ago, I had the pleasure of staying at Tsutsujitei, and once again, I was deeply moved by the unique dining experience that can only be enjoyed here. Every dish from appetizers to dessert was crafted with creativity and meticulous attention to detail, making dinner truly

The buffet staff and front desk staff were all very kind and attentive, which made our stay very comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we truly appreciated. Wh

The meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant; every staff member provided excellent service and I was truly impressed. This Hotel is highly recommended for families w

I am extremely satisfied in every respect—Room, cuisine, Onsen, and staff. This time I stayed in a Room with its own Jizo hot spring bath. Personally, Jizo is my favorite among the Kusatsu hot spring sources, which is why I make a Reservation for this Room. In addition to tw

It was a two-night Multiple Night Stay, and we were able to fully relax and enjoy both the meals and the Onsen. The best thing about this Hotel is definitely the food! We chose the sukiyaki course on the first day and the buffet on the next, and we were extremely satisfied both d

This was my sixth stay. Each time, I stay for two nights and three days. Once again, all the staff were very courteous, and everyone was kind. The property was clean, the on-site services were plentiful, and I was able to relax and unwind. The Room was comfortable, and I had no c

We stayed as a couple and were very pleased with the clean and quiet environment, making this our second visit. We stayed in the newly renovated "Moegi" Room, which was spacious, open, and very relaxing. Dinner offered a wide variety of dishes to enjoy, all of which were deliciou

At the dining area, we were impressed by the attentive service, such as promptly replenishing buffet dishes before they ran out. Everyone greeted us with a smile, making our stay very pleasant and enjoyable. We will definitely visit again! Thank you so much for everything!

A heartwarming accommodation run by a lovely couple. I keep coming back for the host's extensive knowledge of alcohol trivia and the hostess's attentive hospitality. The onsen in the room is exceptional, with perfectly balanced water temperature. It's a bath that makes you want

Dinner featured Kyoto-style kaiseki cuisine with stunning tableware and, of course, delicious dishes. The grilled ayu fish was the best I've ever had. Breakfast the next morning was equally satisfying, with every dish tasting great—especially the grilled salmon. The hospitality f

We are truly grateful for the exceptional hospitality provided on our special anniversary. The staff's service, the Room, and the meals (especially the staff's attentiveness during dining) were all incredibly kind and made for a very pleasant experience. We enjoyed seasonal k

The facility was very quiet, the Room was clean and comfortable, and the staff's hospitality was delightful. The fasting Plan menu was simple yet thoughtfully designed, providing satisfaction and showcasing attention to detail. The carrot juice was incredibly delicious! I sta

Second, the cuisine: rather than being refined in an overly formal way, it was thoughtfully crafted with a focus on quality within budget, offering well-balanced flavors with clear highlights. It paired wonderfully with both drinks and rice, and I could truly feel the spirit of h