นาซุออนเซ็น × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed as a couple with our 0-year-old baby. From check-in, they took a photo of the three of us and provided toys for our child. At dinner, our child got sleepy, and when we asked for a floor cushion, they kindly brought one right away. During the koto performance, they even played children’s songs, and our daughter seemed to really enjoy it. Traveling with a child can be challenging from the very start when choosing an Accommodation, but everyone was truly kind to us. Thanks to them, we had a wonderful time. Thank you very much.

I stayed here on a solo trip as a treat for myself. From the moment I arrived, I was comforted by the staff’s warm and attentive hospitality. The meals were packed with fresh vegetables, with generous portions—I was completely satisfied. On top of that, the all-you-can-drink option, pre-dinner snacks, and dessert service made it a truly pampering stay. I was so full after dinner that I unfortunately couldn’t eat dessert, but next time I’d like to plan my appetite better so I can enjoy it. Even when we drove past the Hotel on our way out, the staff waved to me with big smiles, and it left me feeling warmly happy—almost to tears. Next time I’ll come with my family. Thank you for such a wonderful time.

Last time we stayed in the B&B, but this time we used the cottage. The Room had a very calming atmosphere, and we were able to relax and take it easy while enjoying the drinks in the refrigerator. It was a shame that the bath had been changed so it can no longer be fully opened as a semi-open-air bath, but it was still very soothing. We had our meals in a separate building, and everything was delicious and satisfying. However, since we don’t drink alcohol, we would have appreciated some non-alcoholic options at a lower price point. Also, it would be helpful to have an instruction sheet showing where the light switches are located.

We chose the seasonal activity “YATAI to FARM.” In the morning, we met at the farm, harvested our own vegetables, and the chef grilled them on a teppan right there. They also grilled pork outdoors with 15 different spices. The maitake risotto made with rice grown on-site was outstanding as well. From harvesting vegetables to the meal service, we were truly impressed by the chefs who cooked at a food stall just for us. Although there was occasional light rain, brunch surrounded by nature became an unforgettable memory. Highly recommended!

We stayed here on a family trip with my parents. The Room was spacious and airy, and the greenery visible from the window was truly beautiful—so we were able to relax from the moment we arrived. This time we stayed in two Rooms, “Sono Ichi” and “Sono Yon,” and both had large baths and were wonderful spaces where we could unwind completely. The staff’s thoughtfulness also left a strong impression. They responded attentively whenever needed, while maintaining a comfortable sense of distance that never felt intrusive. They warmly celebrated my mother’s birthday, which made my parents very happy. They even sent a forgotten item to our home, and we remained grateful until the very end of our stay. The meals were unforgettable as well. The cutlet was light yet full of rich lean-meat flavor, and absolutely delicious. And the ayu sweetfish was so good that everyone in our family agreed it was the best ayu we had ever had. From the Room and bath to the food and hospitality, everything was flawless. Thank you for making our precious family trip even more special.

It was my first time staying at an all-inclusive Hotel, and I was truly impressed by how outstanding and delicious the food was. The staff were also very helpful and responded quickly to any questions, which I really appreciated. I would like to visit again during the autumn foliage season.

We stayed for one night with my daughter’s family, our grandchildren, and our Chihuahua. The Room was clean and spacious, and the kids and our Chihuahua were running around happily!! We were very satisfied to enjoy a BBQ on the covered terrace without worrying about the weather. Breakfast arrived warm in the delivery box, so we could eat right away—and it was delicious! The bathroom was also spacious, and we all enjoyed it together. Unfortunately, it rained so we couldn’t use the dog run, but we’d love to come back and try again! We’ll definitely stay again as a family.

It was a wonderful Accommodation. The staff’s service was very pleasant and made us feel truly comfortable. Their efforts for guests and thoughtful hospitality felt warmly sincere. It is a wonderful Accommodation where you can truly relax. We would love to visit again if we have the chance. It was our first time staying in Nasu, and it became a lovely memory for us. In particular, the male attendant’s lighthearted talk at dinner made everyone smile and created a relaxed atmosphere. Thank you very much. We also visited for an anniversary, and we were very happy to receive such a lovely gift. In fact, we just celebrated our 25th wedding anniversary. Thank you again for all your kindness and care. We will cherish it and use it with gratitude.

I made a last-minute Reservation the night before and stayed here. The Room had dog amenities, and there was also a trash bin for dog waste in the shared area outside the entrance, which was very helpful. The private bath while looking out at the greenery was also incredibly relaxing. Every meal was delicious, and there was more than enough food even for someone with a big appetite like me—I was very satisfied! I worry that my dog might bark if left alone in the Room, but I could bring my dog along to meals and the bath, so I felt at ease throughout my stay. Thank you for such a comfortable stay from check-in to check-out.

The bath was excellent. The staff were very courteous, and I would like to stay again. If I had to mention one drawback, there are many stairs, so I would appreciate a ramp.

I stayed for two nights after a long time. On the second night, I had the “Shinpu” course dinner at the restaurant. The food and service were excellent when I visited before, and that memory stayed with me—this time was just as satisfying. The dishes were truly delicious and outstanding, and the service was also impressive with wonderful hospitality. Maintaining such high quality in both cuisine and service must take great effort, but thanks to you, I was able to make another great new memory. Thank you to the chef and all the staff. Thank you as well to everyone outside the restaurant. I would love to stay again.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

This was our first stay as a couple with our dog. From the moment we arrived, the owner and all the staff welcomed us with thoughtful care and warm smiles, and any tension quickly melted away, leaving us feeling at ease and at home. We were soothed by the free-flowing natural hot spring Onsen in our room, and enjoyed the calm retro-modern atmosphere throughout the property that felt like stepping into an anime or fairy-tale world. While savoring outstanding, healthy, locally sourced cuisine, we could almost feel impurities gently leaving our bodies and energy returning. We were able to truly relax both body and mind. We will definitely be back.

I stayed with my mother in her 80s. A Resort Hotel in the forest—we were able to relax quietly and take our time. The lobby, arranged with stone and wood, had a dignified, substantial atmosphere. The Room had plenty of indirect lighting, which felt very calming. However, if you want to read, it would be better to have a reading light. It was also nice to have a bath in the Room. The sulfur hot spring left my skin feeling smooth. At bedtime, the sound of running water was slightly noticeable. Both dinner and breakfast were beautifully presented, and everything was delicious. It was also great that drinks were complimentary in the lounge. There is a large window in front of the counter, so you can feel close to the trees and nature outside. The staff were kind and very pleasant as well. I’d like to stay again.

The staff’s warm hospitality made us feel truly cared for, and we were able to forget about everyday life and relax in the Onsen. We also enjoyed the course dinner. We’d love to visit again.

The all-inclusive plan was very satisfying for families with children. I personally felt nostalgic about the little crunchy ice treats—they reminded me of my childhood, and they were really delicious! The Room was spacious and beautifully renovated, so it felt very clean. The building itself is probably older, so the unit bathroom was extremely small, but it wasn’t an issue since we could use the large public bath. The kids’ area was spacious and really helpful. We planned to use the pool, but it wasn’t open due to unexpectedly low temperatures and weather—this is my only regret. The food was delicious, and they didn’t strictly enforce time limits, so even while juggling our child we were able to eat plenty for the first time in a while. (My recommendations are the kanpyo with wasabi at breakfast and the simmered yuba at dinner.) Our 1-year-and-10-month-old son also seemed to enjoy his first Hotel stay—he was all smiles. (The surprise stuffed toy that came with our Room was adorable; he wouldn’t let go of it, and it made me happy too.) We will definitely come again! Thank you very much!

We stayed for two nights with our three grandchildren, and they had a great time with the many picture books available. Dinner was an all-you-can-eat meat buffet, which our sons-in-law also enjoyed. It was a shame we couldn’t use the open-air bath.

We stayed for one night over New Year’s. The guidance was courteous, and the explanations were clear, which left a great impression. The Room was clean, and our children had a wonderful time. Both the BBQ area and the Room were warm, making our stay comfortable and relaxing. It was glamping we would love to stay at again.