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All the staff I met were friendly, kind, and attentive. The free beer in the cozy lobby was a delightful touch, and the autumn leaves were beautifully vibrant. Breakfast exceeded my expectations and felt just right. For Onsen, we visited four partner hotel locations for hot

The Onsen is available 24 hours, and both the indoor bath and open-air bath were fantastic. Additionally, the staff at the Hotel were polite and attentive, leaving a positive impression. Thanks to this experience, we felt completely refreshed both physically and mentally. We woul

Especially at breakfast service time—the greetings and interactions from staff reflected excellent training—they seemed genuinely happy doing their jobs while creating such pleasant comfort for guests like myself. The detached bathhouse was also fantastic! However—when using an

The onsen has both indoor and outdoor baths, both of which were comfortable. We were served different dishes for dinner on both days. The sukiyaki with Yamagata beef on the second day was especially delicious. The price was high due to the season, but overall, we were satisfied.

This hotel is located away from the center of Zao Onsen, but it is an ideal location for ski enthusiasts (elderly people) as Yokokura Slope is in front and the Zao Ropeway is right there. In terms of location, it is far from convenience stores and the onsen town, making it unsuit

We received a breakfast coupon and took out drinks on our way back—thank you. However, it would have been even better if that discount could be applied to the Room rate instead. The Onsen was amazing! It would have been perfect if there were one more bedroom. Unfortunately, we

The large public bath and the private bath were both outstanding, and the meals we had been looking forward to were excellent as well. An Accommodation where you can truly feel a spirit of heartfelt hospitality from the staff—something you rarely find in today’s Hotels or Ryokan.

The staff were very kind and accommodating, handling sudden changes and questions with care. The Room was clean. We stayed in a Room with a projector, which the kids absolutely loved. Driving up the steep slope to the Hotel was nerve-wracking, but we made it! I would love

" Their thoughtfulness was truly heartwarming. The meals were all delicious, and the play area for children was well-equipped, so the kids had a great time without getting bored. The Onsen, a sulfur spring, was incredibly relaxing for both the mind and body. We are truly

Walking up and down the slopes was pleasant without snow and with perfect temperatures, making it ideal for Onsen hopping as you can walk to the large open-air bath. Also, Zao's water from the water server was delicious. The indoor bath at Hammond had a great atmosphere, and comb

The onsen is free-flowing and left our skin feeling smooth. Above all, the dinner was amazing! The meat portions were generous, and the local specialties like Imoni stew and Haenuki rice were unlimited refills!! The room was also clean. Highly recommended with confidence!

This was my second stay, and it was relaxing again. I have stayed at other Accommodations in Zao Onsen several times, but this Accommodation is one I can recommend in every respect—Onsen, meals, and price. During my previous stay, the elevator that connects directly to the open-a