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We stayed here for our 20th wedding anniversary. This was our third stay, following our honeymoon and our 10th anniversary. Each time, we have stayed in the same Room. The warm hospitality has never changed, and we were able to spend a truly wonderful time. Thank you very much!

In a quiet location, the Room’s Onsen is also free-flowing, and bathing while feeling close to nature is wonderfully refreshing. Because it was the Obon season, there were no vacancies in the Room we wanted, and both the large public bath and the post-bath lounge area were crowded, which was a bit tiring. However, for a popular Accommodation at this price point, that’s understandable. Overall, we were very satisfied considering the cost. The front desk staff and the service during meals were excellent. The relaxation staff at the spa provided highly skilled treatments that felt great.

It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

I stayed for 3 nights and 4 days with my grown son. I’ve stayed at many Accommodations, but SANSUI stands out for its exceptional balance of “closeness to nature,” “freedom during the stay,” and “quality of the setting.” It felt like a rare Accommodation where you don’t get tired even on a longer stay. Bringing our own ingredients, cooking with the provided tableware and tools, and enjoying freshly brewed coffee while looking out over Lake Kussharo and the forest was truly an experience of “staying as if you live there.” The sauna and outdoor Onsen were perfectly arranged in both temperature and flow, and being surrounded by natural sounds allowed both body and mind to fully unwind. At night, the starry sky and the flicker of the campfire were breathtaking. My husband and son thoroughly enjoyed canoeing, and each of us was able to spend time with nature at our own pace. The owner maintains an ideal sense of distance—quietly supportive only when needed—respecting privacy while providing reassurance. The philosophy of the Accommodation is consistent down to every detail, and I felt a deep professionalism in their approach that never interferes with guests’ experiences. The provided shampoo and conditioner from a Hokkaido brand were also excellent—I liked them so much that I bought them as soon as I got home. This is a place where nature’s stillness, the presence of the building, and thoughtful management are beautifully in harmony, making me genuinely want to return in another season.

First stay. Everything was average, neither good nor bad. I used the onsen late at night and early in the morning, and it was empty, so I had it all to myself. The water temperature was perfect, and I was very satisfied. It was disappointing that there was no shop and the selection of souvenirs was limited.

Recommended by a gourmet friend, I stayed at this accommodation. Having lived in Eastern Hokkaido before, I had visited the surrounding area often but was not very familiar with Lake Kussharo. Curious about the place, I decided to visit and was immediately impressed by the stunning mountain views from the lodge. The rare snowfall for this region added to its charm this year. The experience of checking in via canoe or snowshoe from Lake Kussharo was truly memorable. The accommodation building featured facilities such as a sauna, cold bath, and barrel bath. It was delightful to cool off while enjoying the snowy scenery after using the sauna. For the first time, I also experienced tending a fireplace with firewood, which allowed me to spend mindful and relaxing moments. The meals were Chinese-inspired cuisine and absolutely delicious! The chef skillfully prepared luxurious ingredients like abalone and shark fin for an unforgettable dining experience. Thank you for kindly preparing additional mapo tofu as well—it was fantastic! Breakfast was equally exceptional. While having dinner, it started snowing outside; we appreciated how staff thoughtfully cleared snow just before we returned to our room in the accommodation building. Although it would be nice if improvements could be made regarding some minor points—such as whether or not the baths are onsen or addressing slight odors in rooms with toilets and showers—the overall experience far outweighed these small concerns. It left such an impression that I ended up making a summer reservation before leaving! This place is truly remarkable—I look forward to visiting again during another season for more unique experiences. Thank you so much for providing such precious memories!

A lovely pension by Lake Kussharo. The highlight is the hard French bread, which rivals those from famous city bakeries. The meals were impressively delicious, especially considering they are self-taught, and I appreciated that proper tea was served alongside coffee. The onsen with an open-air bath was excellent. Kotan no Yu was also nearby. Although we couldn't secure a canoe reservation during the busy Obon season this time, we look forward to enjoying the enchanting winter canoe tour in the future.