ทะเลสาบชิโกสึ ออนเซ็น × มีคะแนนอาหารสูงโรงแรม·เรียวกัง

Thank you again for your warm hospitality, delicious meals, and wonderful baths. I truly appreciate your kindness in celebrating my friend’s birthday and for your thoughtful consideration regarding my husband’s sudden passing. Thank you very much. We will visit again with our family, and we look forward to seeing you.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

Shikotsuko Onsen was very quiet, with no convenience stores or restaurants nearby, so we were able to relax peacefully. The front desk, lobby lounge, and restaurant areas felt calm, spacious, and comfortable—perhaps also because the Hotel was not fully booked that day. I have often stayed at small guesthouses and pensions recently, so it was great to experience proper Hotel-style service again, even though this was an annex of a major Hotel. Meals at a Ryokan are often more than I can finish, but here the portions were just right. The pasta in particular was excellent. I was also very satisfied with the services such as drink service at dinner, 24-hour coffee service, gelato after dinner (especially the liqueur-topped gelato, which is available for an additional fee), replenishment of towels and water after dinner, and more. It was also nice that we could use the main building’s private open-air bath at a very reasonable price. The complimentary ramune soda was delicious as well. Two points concerned me: first, the Hotel’s Reservation page stated that they would contact guests by phone or email a few days before arrival for confirmation, but we did not receive any contact. Since it also said that staying might not be possible if there is no response, I called the day before; they simply replied that my Reservation existed without any apology for the lack of notice. Second, while the large in-room jacuzzi filled quickly despite its size and was enjoyable once inside, it was difficult to get out because it is deep and high-sided. This could be dangerous for older guests; having steps or at least a non-slip step stool would make bathing much safer.

I’ve stayed at many Hotels in Hokkaido, including many within the same group, and this one stands out as the best by far!! Above all, the service is outstanding. With an all-inclusive plan, the Room service is excellent and everything was brought to us promptly. They even made rice we couldn’t finish at dinner into onigiri and delivered dessert to our Room, which truly made us happy. Even though we ordered a bit too much, we were so full that I couldn’t eat the onigiri they kindly prepared for us—I really regret that… I’m sorry. It was such a wonderful stay that one night wasn’t nearly enough. Thank you very much for a lovely time.

It was very calm with a wonderful atmosphere, and I had a very comfortable stay! I accidentally left something behind, and I truly appreciate your kind help. I would love to stay again.

This was an Accommodation I had long wanted to stay at. The staff were kind and attentive, and the view of Lake Shikotsu from the room was wonderful. The Onsen water quality was excellent and kept me warm. Thank you for taking such good care of me.

We stayed here two days after the memorable grand opening. The Facility, amenities, and meals were all high quality, and we were very satisfied. As it was right after opening, there were a few moments when the staff seemed slightly inexperienced, but we received heartfelt hospitality that more than made up for it, and it became a wonderful memory for our whole family.