นิเซโกะ ออนเซน × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I visited Niseko to see Mt. Yotei. Unfortunately, it was raining and I couldn’t see it, but the delicious meals made up for it. Thankfully, the next day was sunny and I was able to see Mt. Yotei in all its glory. The Italian set course was excellent—each dish was delicious, and the flow of the course felt natural and very well put together.

This was our first stay in Niseko, and we spent a long time deciding which Hotel to choose—but choosing this one was absolutely the right decision. As other Reviews mention, everyone at the front desk and all staff were friendly and truly professional. They responded quickly to every request, making our stay extremely comfortable. (Thank you very much for your consideration regarding the parking—it was a huge help!) Given Niseko’s international atmosphere, many of the staff were from overseas, but their Japanese was flawless. Some were impressively polite and attentive in their communication, which really left an impression on us. Above all, we were amazed by the Room. The view of Mt. Yotei right in front of us through the large windows was spectacular! The living and dining area was furnished with tasteful pieces throughout—clean, spacious, relaxing, and genuinely comfortable. The bright white kitchen was fully equipped with everything we needed, and the refrigerator was large as well. We kept saying it felt like being abroad—and we were very satisfied with how comfortable it was. Each bedroom also had its own bath and toilet, plus there was a washer and dryer, which made everything so convenient. Our family is already talking about staying longer next time. The restaurant inside the Hotel also had a wonderful atmosphere. At dinner time, all staff greeted us with warm smiles; they took a family photo for us and even prepared a lovely anniversary dessert plate for my parents—making it such a heartwarming experience (thank you). We reserved a course meal; while each portion wasn’t overly large on its own, there were many dishes that showcased Hokkaido ingredients well—and by dessert we were completely full. We also appreciated how flexibly they accommodated ingredients we don’t eat. The breakfast buffet offered great variety and everything tasted excellent; they cleared plates promptly as well, which helped a lot. We stayed two nights (Multiple Night Stay), and looked forward to breakfast each morning. The Onsen facilities were also convenient—you can make a Reservation anytime if the private Onsen is available. If I had one small request: it would be even better if the main public bath area (including the changing room) were brighter and more spacious. We traveled around several places in Hokkaido on this trip, but among them all this Hotel stood out clearly for its hospitality, Room quality, and food. Our whole family is looking forward to visiting again next time—thank you in advance!

We stayed for two nights in a connecting room with five people during the summer holidays. It’s not in Niseko’s newly developed area, but up in the mountains, so it was quiet and we could really enjoy Niseko’s natural surroundings. The highlight was the Onsen with a sauna—we used it many times during our stay. The food and service were average, but overall we recommend it for a summer stay in Niseko.

I always spend the summer in Hokkaido, and this time I visited Niseko again after a long time. Niseko seems to have changed quite a bit recently, and I chose this place because I wanted to see what it’s like now while also sensing an atmosphere somewhat like Karuizawa. The Hotel Room had a spacious layout that I really loved, and the Onsen was amazing—open 24 hours with free-flowing natural spring water. Dinner, one of the true highlights of traveling, was also outstanding. It was my first time having a chef prepare and serve each dish fresh right in front of me, and I truly enjoyed such a luxurious meal. The service was attentive down to the smallest details, and I was deeply impressed. If I have the chance, I would definitely like to stay here again.

We stayed as two couples. We made the reservation based on the reviews. Upon entering the room, there was a Western-style area with twin beds, a small table, and chairs. Beyond that was a Japanese-style room with a low table and chairs. It was very comfortable to stay in. As for the bath, I personally thought it was nice, but my husband said it felt cold inside and only used it once at night. Dinner was just as delicious as mentioned in the reviews. In comparison, breakfast left a slightly disappointing impression. Overall, I think this accommodation offers great value for money. I would love to visit again if I have the chance!

Both breakfast and dinner were absolutely delicious—I wished I could have stayed for about a week! The open-air bath was spacious and very relaxing. I’ll definitely be back.

We stayed here as a family to celebrate our 15th wedding anniversary. It ranks among the top three Accommodations we’ve ever stayed at—outstanding service, an excellent Facility, a wonderful breakfast, fantastic staff, and a great bar. We’d come back to Niseko just to stay here again. The open views and spacious setting truly made us feel indulged. Our whole family left fully recharged. Thank you so much for your heartfelt hospitality. We hope to see you all again. We’ll work hard until then.

We stayed here with my daughter and son-in-law and our grandchild. This was our third stay, and as always, the Room was clean, spacious, and we were very satisfied. Even with a small child, we could relax without worrying about disturbing others, which is always a big help. We would love to stay again.

I stay here every June. The bamboo shoots at dinner and the omelet at breakfast are delicious! Thank you to all the staff for always welcoming me so warmly.

This is my regular accommodation in Niseko. The room is spacious, quiet, and offers a good environment. The onsen is relatively large and pleasant, but the thermometer has not been displayed for some time. I used to decide between the outdoor bath and indoor bath based on the temperature difference shown by the thermometer, but now I just test with my hand to decide. There are warning signs about slippery floors, but having some anti-slip mats would provide more reassurance. Overall, I had a comfortable stay.

I stayed for one night in the middle of my itinerary, and this was my favorite Hotel of the entire trip. The bar counter and lobby that come into view right after entering the entrance immediately got me excited. The Room was clean and stylish. The washbasin area was the open type with no partition from the Room, which is common in newer Hotels, but it didn’t cause any inconvenience. If anything, it made the Room feel more spacious than its actual square meter size. Although I didn’t use them, it seems they also offer a thoughtful selection of items for loan, which felt very considerate for guests on a Multiple Night Stay. The sofa and bed were comfortable as well, and I enjoyed having dinner in the Room that evening. The Onsen was also more than spacious enough and included an open-air bath. Maybe my timing was lucky, but there were few other guests, so it was extremely relaxing. Breakfast was buffet-style; even with a pleasant level of bustle, there were many attentive staff members who made it a great experience. In particular, having egg dishes cooked to my preference was fantastic (you order by QR code so there’s no line, and they bring it to you). A couple of small disappointments: - Parking (I assume it will be improved in the future, but there wasn’t any specific guidance; since it’s simply gravel ground at the moment, checking in at night was a bit confusing.) - The reception staff at the breakfast venue (I had planned on No Meals Included originally, but I was so impressed by how wonderful this Hotel is—and seeing available seats—I asked if I could join the breakfast buffet last minute. However, whenever I asked about seating or pricing details, I received guidance that strongly emphasized only negative points. It made me wonder if walk-ins aren’t really welcomed. That said, once inside—especially thanks to the excellent male staff member overseeing service—the experience turned out very positive.) I’m not sure what prices are like during peak winter season, but this is a Hotel I definitely want to stop by again whenever I visit Hokkaido.

On a return visit after a while, we had a Multiple Night Stay and were satisfied. There were a few minor points: even though the Room’s open-air Onsen bath and the shower booth are separate, there was only one bath mat; and there is no temperature control for the Room’s open-air bath. Still, the Room, the staff service, and the Onsen were all wonderful. Valet parking had a 3,000 yen charge, but they always responded quickly. Overall, we were satisfied. The food, service, and wine selection at the main dining venue HITO by TAKUBO were also excellent. When I mentioned that breakfast drinks didn’t include tomato juice and I was disappointed, they kindly brought it for me even though it wasn’t on the list. I would be even happier if it were available from the start. We would like to visit again.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

It was a wonderful Room with a stunning view of rolling hills and distant mountains. The meals were beautifully presented, highly original Japanese cuisine, and the distinctive tableware—together with the interior—created a strong sense of cohesive style. The service was also pleasant, and their dedication really came through. Thank you for allowing us to spend such a relaxing, peaceful time.

In late autumn in Niseko, I experienced an unparalleled luxurious time at a hospitality-filled hotel nestled among beautifully yellow-tinted mountains. The kind staff, fascinating artworks, and delicious cuisine were all one-of-a-kind, creating the perfect accommodation designed for enjoying peaceful moments. During a morning walk, I had the chance to meet Mr. Grick, and just before check-out, a Long-tailed Tit appeared by the window—these lucky encounters made my stay unforgettable and turned this place into one I am truly glad to have visited. It is an exceptional accommodation that I would love to visit again.

The view was unfortunately disappointing due to bad weather, but the warm and wonderful hospitality from the staff who assisted us made us want to come back again. We would also love to stay at the other two Chalet Ivy Hotels. We learned a lot from the various conversations as well. Thank you very much.

It was a time when there were no group guests, so the Room was spacious and quiet, and we were very satisfied. Both breakfast and dinner were delicious and excellent. The value for money was great, and it’s a Hotel we would definitely like to visit again.

We stayed for one night from August 8 with my children and grandchildren. The Facility and equipment were new and comfortable, and we enjoyed our stay. It also coincided with a fireworks event, which made the timing perfect. Although it was the start of the busy season and the staff seemed very busy, they responded to our inquiries promptly. As seniors, we found the digitized manual a bit difficult to use, but we managed. It was also a nice memory to have a brief exchange with a family from Germany staying in the neighboring building.

Everything was wonderful. What impressed me the most was the staff. They were always smiling and did their best to help, which made my stay very comfortable. The meals were delicious, but the rice at breakfast was too firm for me to eat... I think it’s just a matter of preference, but I ended up leaving some (sorry). If I have another opportunity, I would love to stay again. Thank you very much.

On this occasion, we stayed here to celebrate our grandchild’s 20th birthday. The moment we opened the Room door, the two of us were amazed—it was a surprising maisonette-style Room. And then another surprise: we were astonished and truly moved by the towel art. It was a truly wonderful Room. Everything was wonderful, and the staff’s service was excellent as well. We are planning to stay again next year with our daughter and our grandchild’s family. Thank you very much.