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This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

Both the Room and bath, as well as the cuisine and customer service, were of a very high standard at this Accommodation. In particular, the private dining room was a wonderful space with a refined sense of style. The reflection of the waterway’s surface on the navy-blue wall inside was truly magical. I also felt it would be nice to raise the blinds a little at breakfast to enjoy it. The locally made cookies provided in the Room were also delicious. This is an Accommodation where I’d like to stay again, even in a different Room.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

This is a perfect Accommodation in every way. Just one thing: it would be even better if there were in-house loungewear that matches the staff’s uniforms. After enjoying the Onsen, please consider offering stylish loungewear that blends naturally into the dining area.

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

There is no large public bath, but every Room has its own Onsen, and it was easy to adjust the temperature. I was able to relax and enjoy the Onsen at my leisure in the open-air bath. Overall, it was a stay that made me want to visit again. For dinner, we ordered sukiyaki. The beef was very well-marbled yet extremely easy to eat—light and melt-in-your-mouth—and the portion size was just right to finish comfortably. Breakfast was a bit light and on the smaller side, but since dinner is meat-focused, I felt it was well balanced. The only disappointing point was that perhaps because it is for men only, there were no skincare items like toner or lotion in the Room. When traveling, it’s inconvenient to carry these so I usually don’t bring them; at high-end Ryokan these days they are typically provided everywhere, so I was surprised they weren’t available. Even women’s versions would be fine—I think you should provide them. Those who don’t need them simply won’t use them. Other amenities such as heated eye masks and facial packs were very well stocked.

We booked Kamenoi Bessou to celebrate our 50th wedding anniversary. They kindly prepared celebratory sekihan (red rice) for us, which made us very happy. We were able to relax and unwind in our room and enjoy the open-air bath at a leisurely pace. The shuttle service to the station was a great help. It is a wonderful inn in every way. The meals and the thoughtful hospitality of the staff were excellent, and we even received a commemorative chopstick rest when we checked out. It’s an inn that makes you want to come back again.

We chose this property because we wanted a room with a private bath and were also attracted by the lounge, and it exceeded our expectations. The entire property and our room were spotless and beautiful, and we were especially impressed by the wonderful service from all of the staff. Thank you very much. We would love to visit again.

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

This Hotel offers far more than a long history—its building, atmosphere, Rooms, dining, Onsen, and service are all maintained to an exceptionally high standard, making it a wonderfully relaxing place to stay. Although it was pouring rain outside and the weather was hot and humid, the indoor climate control—including in the Rooms—was kept at a very comfortable level, so we enjoyed a stress-free stay. Modern luxury Hotels are great too, but this stay helped us rediscover the unique charm of a renowned Ryokan.

The warm hospitality and attentive care from all the staff left a strong impression. They kindly answered our questions about the food and the Facility, allowing us to relax and enjoy a comfortable stay. The meals were truly excellent, and I was especially impressed by how delicious the meat dish at dinner was. Thank you for your heartfelt service and delicious food. I would love to visit again.

Although the building and Room are not the newest, the staff’s thoughtful hospitality—clearly reflecting excellent training—felt genuinely warm rather than scripted. The food was also stylish and delicious, and we had a very comfortable stay.

A luxurious Facility where extraordinary koi swim. We were able to enjoy a sand bath, a ceramic bath experience, and a private open-air bath at no additional charge. All staff were kind and provided attentive service. The Japanese cuisine served at the Yakusugi cedar counter was exquisite, with tropical fruits used throughout that were as beautiful to look at as they were delicious. The entire property was spotless and impeccably maintained, and the star-filled sky we gazed at late at night from the free-flowing natural hot spring open-air bath in our room was beyond words.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

We stayed here on a trip with my parents-in-law. Our top priority was finding an Accommodation that could provide a low-sodium diet for my father-in-law, who became seriously ill last year. If possible, we also wanted to bring our dog along, since my parents-in-law adore him. Those two points are why we chose this Accommodation. From the parking guidance to our Room, we were warmly welcomed by staff with wonderful smiles. They also prepared chairs for my elderly father and even a chair for the in-room Onsen bath, so within 30 minutes of arriving at the Ryokan we already felt truly happy. What impressed us most was the meals. We were told they would “accommodate as much as possible,” and they really did—removing mentaiko, providing low-sodium soy sauce, and preparing dishes without salt or pepper. Thanks to all these adjustments, my father was able to finish almost everything. Since his illness, even eating out requires constant caution, so being able to enjoy a meal together at the Ryokan made us genuinely grateful. Some Reviews mentioned there were no dog amenities, but there were lint rollers and paw wipes available, so we had no issues. The usual overnight set you’d bring when leaving a dog at a pet hotel (pee pad tray, food bowl, water bowl) was enough. The in-room Onsen bath was very spacious, with perfect water temperature—I used it many times. All of the staff at this Accommodation were kind and pleasant throughout our stay; it was truly two days of happiness. We would love to visit again!

Both the Room and the Onsen are wonderful, and the staff and the proprietress are warm and welcoming—every visit is truly relaxing.

The hotel’s location was wonderful, and we thoroughly enjoyed the pool. The ocean-view open-air bath felt incredibly spacious and refreshing. We could relax anywhere on the property and truly enjoy a blissful stay. With drinks stocked in the refrigerator and so many thoughtful services, we were completely satisfied. Dinner was served at a stylish restaurant where we savored delicious Italian cuisine. The staff were friendly and attentive, making us feel very comfortable. We also appreciated that they changed our table between dinner and breakfast so we could dine from the best seats—such a thoughtful touch. It wasn’t too far from Kumamoto City either, and we’d love to come back again.