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" We are very satisfied. 1. The customer service was excellent. The explanation of the facility and room was brief and easy to understand. The best part was the photo of us as a couple inside the building and at the entrance on our way home. They offered to take it before we ev

The staff's attentive service and thoughtfulness were exceptional, allowing us to fully enjoy Dogo Onsen during the Obon holiday. The room was clean and spacious, providing a relaxing experience for both body and mind. The location is also very convenient, being within a 5-minu

The interior and our Room had a Japanese ambiance, beautifully arranged with seasonal touches. The meals were delicious, and the tableware and presentation were wonderful as well. Thoughtful details throughout the Room made it very comfortable to spend time in. We also relaxed in

It was a clean Onsen, with a spacious changing room and a lovely, calming Room. The food was excellent, and the sashimi platter we ordered as an option for dinner was also good. Everything was at the right temperature. The breakfast buffet had a wide variety, including udon,

From warm welcoming greetings through seamless efficient polite professional courteous Check-In processes alongside exceptional attentive customer-oriented guest-focused interactions throughout entire duration stays inclusive personalized private-room dining arrangements featurin

We stayed as a family and had a wonderful time. The spacious room allowed us to relax comfortably, and the Onsen within the Hotel was excellent. The Hotel staff provided just the right level of attentive service, which we appreciated. Although the location requires driving

Avoided the Obon holiday, so it was around 5,000 yen (rating: 98 points). The front desk staff were very accommodating, and I received excellent service. I will definitely stay here again when visiting Matsuyama. The onsen was absolutely amazing, with plenty of baths to enjo

Personally, I also liked the yuzu honey juice. The amenities for Onsen use within the facility were well-prepared. There was also a massage chair that helped relieve fatigue. Bath towel rentals for visiting public baths were available, making it convenient for an Onsen-hopp

- “Waterfall Onsen” surrounded by nature, plus a private open-air bath with sauna In lush greenery, the Waterfall Onsen felt incredibly close to nature, and the soothing roar of the waterfall echoing around us had an excellent healing effect. Since it operates on a morning/even

The cake and celebratory attire for the 88th birthday that we requested in advance were perfectly prepared, and we were delighted by a special dish from the head chef. All of the staff greeted us with smiles, and the Room was clean and comfortable. We are already talking about

Unfortunately it rained throughout our visit, but staff were waiting at the entrance with umbrellas—service you rarely see these days. They also happily stored our luggage until check-in and brought it to our Room. The spacious Room had delicious sweets, a yukata that fit perfect

We made a reservation after reading everyone's reviews, hoping to spend a relaxing time as a couple. Although it is an accommodation with history, everything is well-maintained, and the abundance of flowers shows the love and care for the place. The meals we were looking forw

We were able to use the stone sauna quietly, and everyone seemed to be spending their time relaxing in the relaxation space within the facility. The meals were delicious, and I am grateful to all the staff for being very kind to the children. Although it is a bit far from Osaka,

The Room, the quality of the Onsen water, and the meals were all excellent. The staff's attentiveness was wonderful, making the stay very comfortable. The only issue was that the private bath in the detached area required filling the tub with water, and it couldn't be filled in

I chose this accommodation for its quiet atmosphere, relaxed pace, and delicious cuisine, and it truly exceeded my expectations. The property is situated along a mountain slope with various types of accommodations. The lobby and lounge were compact yet peaceful and beautifully ma

The attentive service and smiles of the staff, their kindness in answering any questions, the high quality of the room amenities, the delicacy of the meals, the quality of the onsen water, everything was so impressive, the quality of the property was high, and it became a truly m

” There were many restaurants and souvenir shops nearby, which was very convenient. Also, when we wanted to use a large public bath, we could use the sister Hotel just nearby, which was great. Thanks to that, we were able to end our Shimanami Kaido trip as a couple in a relaxed w

It was a very comfortable stay! The hospitality was outstanding—everyone on the staff greeted us with a smile. On the bus back, when we weren’t sure whether JR or Kotoden would be better, they even offered to ask the station staff for us. When we contacted them about a lost item,

Both dinner and breakfast were delicious, and I ate everything without leaving anything. I was very satisfied with both the Onsen and the food, but I felt that it was a Hotel with the warmth of all the staff. It was a one-night stay, but we were able to relax with the family. Tha

Moreover, everything from the interior, amenities (BVLGARI set, Dyson dryer, etc.), to the staff's service exceeded our expectations. Additionally, the room was clean, and we had a great view of the Naruto Strait and the bridge from the room, making it a perfect stay. We definite