พื้นที่น้ำพุร้อนในจีน × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Thank you for taking care of us for one night and two days. The room was clean, the bath was available anytime, and the staff were always smiling—making our stay extremely comfortable. The room size was more than enough for two people. The meals, generously made with local ingredients, were served properly—hot dishes hot and cold dishes cold—and everything was pleasantly seasoned, easy to eat, and delicious while still letting the natural flavors shine through. It was such a wonderful stay that I keep replaying the memories over and over! My only regret is that I meant to buy the delicious matcha pound cake as a souvenir but forgot. This trip to Izumo also celebrated our 12th wedding anniversary, and we would be happy if we have the chance to return again someday.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

My spouse and I stayed for one night. It would have been even better if our Room had a sofa, but the bath was indoors and an Onsen, already filled for us. The staff member who guided us also provided a thorough and helpful explanation. The meals were wonderful both dinner and breakfast, and we truly felt pampered. Since we dined in a private room, we couldn’t eat while looking out at the sea, which was the only disappointment. We have stayed at many Hotels, but this had the best food of all. We happened to visit Shimonoseki this time and found this Hotel by chance, but next time we will travel specifically to stay here.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

We stayed for one night with my spouse and our 5-year-old child. It turned out that only the two adults had been included in the reservation, but they kindly arranged meals for our child (both dinner and breakfast) at short notice. Dinner offered a wide variety of dishes, including fish and meat, and we were able to enjoy it to the fullest until we were completely satisfied. The hot spring bath was a bit small, but since it wasn’t crowded, we could relax and take our time. It was also a nice touch that the private bath could be used right away without a reservation if it was available. All of the staff were very kind and responded quickly, which made our trip truly enjoyable. They also had everything prepared so children could feed the koi in the pond, and my child happily enjoyed feeding them. It’s about a 10-minute walk from the station and located in a residential area, so it may not feel especially scenic or traditional, but we were still able to unwind and had a wonderful trip.

We stayed for one night from July 27 with two families. From the gentleman on the parking staff at check-in, to the young man in charge of our Room, and even the shop staff, everyone provided warm, friendly service that made our stay truly comfortable. In particular, my son became very fond of the staff member in charge of our Room and still proudly displays the letter he received at check-out. Thank you so much for being so kind to him. The Room was spacious, the view from the window was wonderful, and every dish was delicious. The Onsen had excellent water quality, and my skin felt smooth after bathing. Guests of many different age groups were staying there, and after experiencing it ourselves, we completely understand why. It’s a wonderful Accommodation where anyone can relax and enjoy their time. We also appreciated the complimentary Onsen eggs and “a little beer” service, which helped our whole family have a great time. We would love to visit again.

I’ve stayed at many ryokan and hotels, but this was the number one property for me. The baths were spotless and felt very clean. The amenities also showed thoughtful attention to detail. The meals were delicious, and the staff were polite, attentive, and very kind. It was one of the few places that truly made me want to come back again.

I booked this ryokan for my in-laws’ trip, as I had previously given it to my mother as a gift and she absolutely loved it. They said everything was outstanding—the beautiful interior, the meals, and the baths. In particular, my parents-in-law live relatively nearby, but they were amazed to discover such a wonderful ryokan so close to home. We will definitely stay here again when visiting Shimane. Thank you once again for a truly wonderful time!

This was my first time visiting Yuda Onsen. It was very comfortable, as we could use the elevator both for going to the hot springs and for meals. The portion sizes were just right, and I was pleasantly surprised by a new way of eating fugu sashimi with sesame oil and salt. Breakfast was also excellent—I enjoyed egg over rice with freshly shaved bonito flakes and even had seconds. The young proprietress and all the staff were very kind, so we had a wonderful stay. I would like to visit again.

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

Thank you for your very attentive service and thoughtful hospitality from our arrival to the end of our stay. As it was my grandmother’s birthday, you celebrated with us, and she was very happy. Thank you so much. It’s an accommodation we would love to visit again.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

The room was spacious and relaxing, spotlessly clean, and beautifully decorated with flowers throughout, which made it a pleasure to unwind at ease. Meals were served in the dining area, but since we had a private room, the two of us could enjoy our meal at a leisurely pace. Everything was delicious, and for us in our 70s the portions were almost more than enough—we left completely full. All of the staff were polite and pleasant. The international staff spoke excellent Japanese and were so courteous; their sincere hard work really came through and warmed our hearts. We also appreciated the complimentary coffee service in the lobby. The baths were clean and well stocked with amenities, and we were happy to have cold water available afterward as well. It was quiet and peaceful throughout our stay. Thank you very much for taking such good care of us.

This is the oldest hot spring in the San’in region, and it’s also a natural free-flowing Onsen—an absolute must for an Onsen enthusiast like me (laugh). The building does feel old because of its long history, but that’s part of its charm, and I hope it will continue for many years to come. The meals were a bit too much for me as an older guest; I would have preferred smaller portions with higher quality. The staff were wonderful. Thank you very much.

This was my first stay, and from the initial phone call to the moment we left, every staff member’s service was warm, attentive, and flawless. Because I have dietary restrictions, there are usually items in the standard menu that I cannot eat, but this time you made thoughtful adjustments so I could enjoy everything—deliciously and without leaving anything behind. I am truly grateful for the kitchen team’s consideration despite how busy you were. The room layout was also very well designed and easy to use, with a Japanese-style tatami area and a Western-style bedroom with beds, plus an open-air bath and wash area arranged thoughtfully. Although it was quite windy, we were still able to enjoy the private open-air bath in our room. The public bath was always clean, with amenities and towels fully stocked, so we could relax without any stress and fully enjoy the infinity open-air bath. On our final day at checkout, when we requested a taxi we were told it would be a 40-minute wait; however, the front desk staff kindly called around for us, and in the end a taxi arrived in about 10 minutes. We sincerely appreciate your help even during such a busy time. We would love to stay again. Thank you very much.

We stayed with my mother to celebrate her 88th birthday, along with my wife and me. We had requested slightly smaller portions, and the meal was still more than satisfying—we were able to relax and enjoy it at a leisurely pace. As a surprise, the staff gave us a heartwarming celebration for her 88th birthday, and I’m truly grateful that I was able to show my appreciation as a child in such a meaningful way. Thank you very much for your thoughtful care for my mother, who has difficulty walking, especially during the transfers to and from the station and to our detached room. Lastly, when you said “Please come again,” I could accept those words sincerely. Thank you very much.

I was looking for a highly rated Onsen Ryokan to stay at in Okayama, so I chose this one. It was a great choice. The meals were exactly as described—quality over quantity—and the portions were perfect for older guests. It’s also an all-inclusive property, so I enjoyed a variety of drinks and snacks; the doburoku in particular was excellent. I don’t recall drinking it much before, but it went down smoothly, and next time I think I’ll stick with doburoku after my beer. I’m glad I stayed here.

We thoroughly enjoyed the silky Yuda Onsen. We also chose the BBQ for dinner, and everything was delicious (beef, pork, chicken, vegetables, etc.). The Matsuri sauce in particular was outstanding—we bought three bottles to take home. We stayed in a Japanese-style room; it was spacious, and the futon was comfortable, so we had a very pleasant stay. Thank you very much.