พื้นที่น้ำพุร้อนโทไค × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 13หน้า

I’ve stayed at four Mercure properties with my family so far, and honestly, this one was the best. The dinner selection felt more geared toward adults and wasn’t overly focused on fried foods; the tuna sashimi was exceptionally fresh, and there was a generous amount of eel—Shizuoka is the best. It’s a place you’ll definitely want to return to.

I made a Reservation for two nights and three days while visiting my hometown, and my Room was upgraded, allowing me to enjoy a wonderful view. The buffet offered a wide variety of dishes. In the lounge, soft drinks were available, all-you-can-drink alcohol, and unlimited snacks. I was very satisfied. At short notice, we decided to invite my grandparents as well and consulted about the Room arrangements. I truly appreciated your prompt and courteous support. I’m very happy that we were able to have such a memorable trip. I would like to stay again. Thank you very much.

It was a room with a private open-air bath, offering views of Gifu Castle and the gentle flow of the Nagara River below. I didn’t use the rooftop open-air bath or the large public bath—the in-room open-air bath alone was more than enough and I was completely satisfied. I also got to experience watching cormorant fishing, which made it feel truly special and out of the ordinary. Breakfast seemed to be Japanese-style only (?), but that was absolutely the right choice—it was delicious. It made me think, “I want to live in this room!”

The Accommodation is very clean, and the breakfast selection in the morning is excellent, so I would like to stay again if I have the opportunity.

Since we had a Child Sharing Existing Bedding, the parking lot was far away and it was difficult. We also had to make the sheets on the bunk bed ourselves, so checking in late at night and doing that was tough, and I didn’t have the energy to go to the large public bath (lol). However, we were very satisfied with breakfast and the early-morning bath in the large public bath. It completely washed away our fatigue from the night before. Next time, since we will have a Child Sharing Existing Bedding again, I would like to request parking closer to the Hotel. Thank you for your kind support.

I stayed in the Luxury Single Room again this time. The bathroom and toilet were separate, and the room even had a kitchen and a washer-dryer (though I didn’t use it). Considering the price and Facility, it was very reasonable. Check-in at the front desk was smooth, making it a pleasant Hotel. I’d love to stay again next time.

Unfortunately, it rained with occasional cloudy skies, so it was a shame we couldn’t enjoy the spacious garden terrace in sunny weather. Going down the stairs without a handrail felt a bit scary because it seemed slippery, but overall we were satisfied.

It was a wonderful room. By the time we checked in, the hinoki bath was already filled, and we could soak as many times as we liked at any time until check-out. The room was also very spacious, and our child happily ran around. The bathing facilities were very large as well, with several types of open-air baths. There were so many great options that we couldn’t decide whether to use the bath in our room or go to the large public bath. The ganbanyoku (hot stone sauna), which is often an extra charge elsewhere, was included in the accommodation fee here, so it felt like excellent value for money. Our child was obsessed with the claw machines. Some could be played for 10 yen, 20 yen, or 30 yen per try, so while we usually can’t let them play that much, here they could really enjoy it to their heart’s content. They even won about 10 packs of Pokémon cards and were thrilled. We usually stay at places with buffet-style breakfast, but it was nice to have a set meal style once in a while. There are various outdoor areas where kids can play too. However, many facilities are only open on weekends and holidays, so that’s something to keep in mind. We stayed on Sunday, so our child got plenty of playtime and was very satisfied. We arrived around 2:00 PM, but rather than “relaxing,” it turned into a happily busy stay—“I want to go play outside!” “I want to take a bath!” “I want to try the claw machines!” “I also want to use the bath in our room!” It’s a place both adults and children can enjoy—we’d love to stay again.

The Room was well stocked with amenities. The view was great. For dinner and breakfast, you can choose from a wide variety of options.

I made a Reservation again this year for a visit to Ise Shrine. The broccoli salad at the breakfast buffet and the miso soup were delicious. I would like to stay here again.

We were able to stay at a great price, and the meals were incredibly delicious and very generous—we really had to work hard to finish them. There was Hida beef served both teppanyaki-style and as sukiyaki, and the vegetables were fresh and very tasty. We also reserved the bath for private use, and we were moved by the breathtaking star-filled sky. There was no air conditioning, but it wasn’t a problem. The Room was old, but we knew it came with that condition, so it was fine. Our whole family was so satisfied that we all said we’d like to stay again. With souvenirs included as well, I think it’s a truly wonderful Ryokan.

I stayed solo, and for a Ryokan with Onsen, it felt like there were quite a few solo guests. There are two large public baths, including a rooftop open-air bath, and they were spacious and comfortable. The buffet-style meals offered a wide variety of dishes, with frequent refills, so I was very satisfied. Overall satisfaction was high, but the building layout is complex with many stairs due to changes in elevation, which may not suit elderly guests.

I stayed with my husband and 4-year-old son as a family of three in August. The exterior feels a bit old, but the room and the hotel were clean, and the food, service, and onsen were excellent. We had a very comfortable stay with our son. This is definitely a hotel we want to stay at again!

This was a business trip. I was greeted and seen off with a smile every day, which always made it pleasant to start work. Thank you.

I chose to stay nearby on purpose so I could relax. Overall, I was very satisfied. I think it’s a wonderful, calming Accommodation. Both dinner and breakfast were very delicious, with local specialties included so we never got bored. The bath was great as well, and I was able to unwind at my leisure. Since the building is old, there were a few areas that caught my attention, and I think an auto-lock would be better for the Room key. Because our meal time was late, there were food crumbs and some moisture on the floor around our seats, which felt unclean and was a bit disappointing. Also, personally, I might feel more comfortable in samue rather than yukata. I’d also like the in-room amenities to be a bit more complete. Despite these comments, I would definitely like to stay again in other areas as well.

Stayed for an event, checked in to drop off luggage, and went out by car, returning after 11 PM. The reception staff were very kind and welcoming! The onsen was great, and I enjoyed it both at night and in the morning! The only disappointment was that I didn’t notice the hair caps available at the onsen reception desk until after leaving. It would have been nice if someone had mentioned it. My hair got wet in the open-air bath, which made me feel cold.

I booked a 3-night stay for the ayu fishing tournament with No Meals Included, but thank you for accommodating my request to add meals for two days. The variety of baths helped me relax and recover from fatigue. Personally, I would be happy if there were a coin laundry available. I’ll do my best so I can come again next year. I’m very satisfied.

The meals were generous in portion, delicious, and very satisfying. We stayed in a Room with an open-air bath, and the open-air bath in the Room was also clean. The amenities were well stocked, and the foreign staff were pleasant; overall, everything was great.

This was my first stay. The view from the open-air bath was wonderful. The tasting comparison of Hourai beef and Dando beef was also delicious.

Staying here has become our annual summer tradition. Ever since our kids were 3–4 years old, “summer” has meant the lakeside pool, and we spend two full days playing nonstop. The pool gradually gets deeper, so when they were little we could play together in the shallow area, and now we can sit in the shallows and keep an eye on them as they swim. The slide is also a favorite with our kids. The guest rooms are built like apartments, so in midsummer it feels like “Outside?!” right after getting off the elevator—but for us that’s part of what makes it feel uniquely lakeside, so it doesn’t bother us at all. If anything, it makes us think, “Ah, we’re back at Lakeside again this year.” You do have to go outside to get to meals and the baths since they’re a bit farther away, but even that is something our family enjoys. We’re always satisfied with the food, and the baths feel absolutely wonderful. We come every year because there’s nothing to complain about. Every single Hotel staff member is pleasant—after nearly 10 years of staying here, I truly think they’re outstanding. Our kids are older now but still say they want to come again next year!! We’d love to keep staying here for many years to come.