พื้นที่บ่อน้ำพุร้อนคูชิเน็ตสึ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

Every season, I’m moved by the nature, the cuisine, and the hospitality. This time, even the rainy scenery felt mystical. Even a single dish reflects its history and background and its connection to the region; together with the staff’s gentle warmth and the atmosphere, it feels like something unique to this place—carefully preserved over a long time. Thank you as always; I’ll be back!

We were blessed with wonderful weather and arrived early, but we were shown to our room right away. After strolling around Kitamuki Kannon Hall, Anraku-ji Temple, and Joraku-ji Temple, we came back and headed straight for the baths. We used the 7th-floor bath in the evening and again in the morning; since it alternates between men and women morning/evening, both times felt completely private. We especially enjoyed the spectacular views from the open-air bath and the sauna. The water is silky-smooth and leaves your skin feeling wonderfully soft. Before checking out, we also enjoyed the private indoor bath in our room. We had a chance to see both rooms; although their layouts were completely different, both were spacious, with comfortable beds and excellent in-room baths. And then there was dinner—the highlight of our stay. This year’s matsutake harvest was abundant, and we were served an incredible variety and quantity of matsutake dishes unlike anything we’ve ever had before. Everything was outstandingly delicious—we were truly moved. The couple we invited was also amazed far beyond their expectations. When we asked our attendant, she told us that even in poor harvest years, thanks to 300 years of tradition and long-standing relationships, they can still secure plenty of matsutake even when they don’t appear on the market. The proprietress—often mentioned in reviews—was just as wonderful as everyone says. It all made sense: you can feel how her thoughtfulness naturally carries through to every member of staff. Since retiring, we travel almost every month, but this is the first ryokan that has impressed us so deeply. We would love to return at this time next year with the same group to enjoy matsutake again. Thank you very much.

I traveled with my elderly mother. After informing the property in advance, they prepared higher chairs in our room, and the stay was truly attentive in every way. The amenities were adorable, and it was fun to choose from them. The meals were delicious; I couldn’t finish the matsutake mushroom rice, but they kindly made it into rice balls for me to enjoy later. The hot spring was also wonderful—the gentle sulfur scent was soothing and made for a relaxing trip. The staff greeted us with warm smiles, and we had a very comfortable stay. This is an accommodation I would recommend to friends.

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

We visited as a three-generation family trip, with the oldest at 77 and the youngest at 3. This inn is truly filled with hospitality, and they were so kind to our daughter as well. (Even though they were busy serving meals, whenever our daughter shouted “It’s delicious!”, everyone always responded—so sweet!) The food was also prepared with great care using quality ingredients, and it was unbelievably delicious. I don’t think I’ll be able to eat river fish anywhere else after having it here. My whole family kept saying how amazing the meals were, and choosing this place was absolutely the right decision! On a personal note, we’re deeply grateful for all the warm hospitality shown to our entire family in so many ways. Since it was our first visit we packed in lots of activities, but next time we’d love to come back just to relax and take things slowly.

I stayed again at my favorite Tamaya Ryokan on October 9. As always, everything was impeccably clean, and from the moment I entered the room I was able to relax and enjoy a comfortable stay. I was soothed by the warm hospitality of all the staff. It was right in matsutake season, so the matsutake dishes at dinner were outstanding. I look forward to visiting again during the season of fresh greenery.

I drove six hours just to stay here. It was my first time visiting Nagano, so I was worried about arriving safely, but I managed to make it... In the end, this was a wonderful inn in every way. The room was impeccably clean, and the Momoyama-style bath was truly beautiful. I could soak in the hot spring while admiring the breathtaking architecture. The service was excellent as well—my privacy was respected, yet I felt completely at ease throughout my stay. What impressed me most, however, was dinner. The choice of tableware and the beautiful presentation were outstanding. Each dish was served at its best—hot items arrived hot—and everything tasted delicious. I heard the menu changes monthly, and it made me want to come back every month. Even though it’s far away, I will definitely return. Thank you very much for your wonderful hospitality. It turned into a trip I am truly satisfied with.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

A ryokan next to Suwa Taisha Shimosha Akimiya, where you can relax in gentle hot springs and spend time wrapped in tranquility. From the room we stayed in this time, through the window we could see the roofs of buildings within Akimiya’s grounds and the surrounding grove. The season’s coldest autumn weather this year made the feeling of cleansing both body and mind even stronger. We didn’t have time to walk around on this trip, but it takes less than a minute to reach Akimiya’s parking lot. Its charm, different from modern accommodation facilities, reminded us of the pride of being Japanese. Thank you very much.

I was impressed by the high quality of service from the hotel owner (probably the person who guided us in the parking lot) and all the staff. However, when I went to the bath first thing in the morning, I noticed that items like the washing-area stools were not neatly arranged, which concerned me a little. My wife felt the same way. Thank you to the staff member who served us at dinner—thank you for a wonderful time.

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.

The staff were very kind, and we were satisfied with the meals and the baths. It was a shame that we could only use one of the public hot-spring baths. If we have a chance to visit Nozawa Onsen again, we would like to stay here again.

Although it was a small ryokan that accommodates only a few guests, it was a very quiet, comfortable place with a traditional Japanese atmosphere. The staff were also very attentive. I was especially impressed by how wonderful the meals were, and I really liked the tastefully chosen tableware as well.

This was my first stay here, and I was impressed from the start by the unique tea served on arrival. The room was thoughtfully stocked with every amenity you could hope for. I also enjoyed the private bath and the meals. The attentive, detailed hospitality was wonderful. One small thing: perhaps it was just bad timing, but when I visited the shop a few times there was no staff present, so I hesitated to call someone—though I was able to shop the next day without any issues. Thank you for taking such good care of me.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

This is an inn I’d been wanting to visit for a long time. I was welcomed with warm smiles, and after relaxing in my room, I headed straight to the baths. Just as a friend who lives in Nagaoka City had told me, the water was gentle—silky smooth and almost like lotion. There was also a hot stone sauna and an open-air bath, so I enjoyed trying different options. The meals were beautifully presented—almost too lovely to start eating—and the flavors were just right for me. Breakfast the next morning was delicious as well. I was especially happy to have Yasuda Yogurt!!! Before leaving, I enjoyed a coffee in the lounge and was seen off by the staff. It’s an inn I’d love to visit again. Thank you very much!

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

As others have mentioned, the reviews were so highly rated that I was honestly a bit worried—but after staying here, it truly was wonderful. The hot springs, the head chef’s cuisine, the warmth of the staff, the furnishings—every aspect of the hospitality was exceptional. When I visit the Kaetsu area again, I would definitely like to stay here. I would also love to try the head chef’s dishes in a different season. I was able to relax and unwind completely. Thank you very much.