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Also, since it was a birthday, you prepared a wonderful birthday surprise for us, which truly moved us. The Room was comfortable, and although our main purpose was Disney, I’m glad we chose this Hotel. (My partner was very happy too.) The food was delicious as well. We’d love to

We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

The indoor pool, arcade, orange juice vending machine, spacious and relaxing food court with an excellent menu selection, lounge, baths, bar counter, convenience store—everything was wonderful. It also left a great impression that staff were always present at the Hotel entrance.

Thanks to your efforts, we were able to enjoy an even more memorable hotel stay. I was also very impressed by the staff's response and the hotel's dedication to its guests. The quality, cleanliness, and functionality of the room were excellent, and I am extremely satisfied. I wi

I often stay at One Harmony accommodations, including Okura properties, but this is my first stay at Tokyo Bay in 6–7 years. The luxurious and elegant European-inspired design remains unchanged, with its graceful white walls and arched architecture reminiscent of a Southern Euro

The amenities were excellent; there was even complimentary bath salt as a welcome gift—a thoughtful touch! The interior design featured modern Japanese-inspired decor with stylish furniture and fixtures. Storage space for luggage was more than sufficient. Drinks like water, tea,

As always, both dinner and breakfast were delicious, with a full course of luxurious double main French cuisine for dinner. I enjoyed it with a wide variety of wines. I will work hard and come back to stay again. Thanks to you, I was able to recharge my energy. Thank you for taki

With a location overlooking the airport, a comfortable Room, and a delicious breakfast with a wide variety of options, it was a wonderful stay. Given the location, there were many international guests and airline crew members as well, which made it feel like a little trip abroad.

The service exceeded our expectations, and both my spouse and I were deeply impressed. We usually stay at five-star accommodations, but this time, the service provided by everyone here surpassed even that level of satisfaction! First of all, you arranged a room with a relaxing

By chance there was a flamenco show in the plaza; the students were charming, and the instructor was truly skilled, so it was more enjoyable than I expected. The fountain show is also very impressive, and every time I instinctively try to dodge the water. I’m traveling again in a

The Room was spacious even with an extra bed, featuring large windows with great views. The staff provided polite and attentive service. The breakfast buffet offered a wide variety of delicious options. The French toast was freshly made by the chef on-site, and it was nice to

We chose Japanese cuisine, which used plenty of seasonal ingredients and were very satisfied. The outdoor Onsen bath had also reopened, which was very nice. Thank you for upgrading the Room as well. My daughter had a flight the next day and was able to spend her time comfortabl

Although we didn’t have high expectations for the meals at this price point, dinner was a full-course French meal and breakfast was a Japanese-Western buffet—both were authentic and highly satisfying. The hospitality was exceptional as well; truly worthy of Okura's world-class re

In the morning, we enjoyed a marinated rice bowl with tea, along with other simmered dishes. The staff inside the building greeted us and were very pleasant. I want to visit again during the pool season. The view from the lounge in the main building is incredibly wonderful,

On the day, I missed the entrance to the underground parking lot and ended up going around once (lol). The person who answered the phone and the person at the front desk on the day were both smiling and polite, making it a pleasant experience. I was happy that the complimenta

The bath had a large public bath, and since it wasn't crowded, I could relax. There was also a sauna, which was quite hot, so I couldn't stay long, but I did work up a sweat. The breakfast had a wide variety of side dishes, and I was satisfied with the ample vegetables. I would l

The accommodation provided plenty of baby amenities, making it almost unnecessary to bring anything, and it was very baby-friendly. It was our first trip with a child, and we were extremely satisfied! The staff were kind and attentive, and all the meals were incredibly deliciou

We stayed as a three-generation family. The room was a Japanese-Western style plus with an indoor terrace, featuring a spacious Japanese-Western room and a comfortable sofa area, offering a luxurious layout. Additionally, it was convenient to enjoy videos with tablets and screens

The exterior and lobby were charming, and the room's light blue interior was just as lovely as in the photos, making my stay delightful. The bed was spacious and very comfortable to sleep on. Above all, the hospitality of all the staff was truly outstanding. The amenities and