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We were extremely satisfied with everything—the Facility, the Room, the meals, the staff service, and the activities. It’s perfect for families with small children, but even our group of five adults fully enjoyed the activities. In particular, the coordination among the activity staff and between the activity staff and Hotel staff was excellent, making our stay very comfortable.

This was my third stay. I usually book a single, but this was my first time staying in a twin Room, and it also had a spacious unit bath with no cramped feeling. However, the jinbei is made of the same fabric year-round, so it felt hot.

I stayed for one night during the Obon holiday period, and it was a truly wonderful stay. With only 10 Rooms, the Accommodation was very quiet and private, and I hardly ran into other guests during my stay. The Room was spacious and spotless, and the open-air bath in the Room was very relaxing, allowing me to unwind at a leisurely pace. The food was also excellent, and I was extremely satisfied.

Thank you very much for the complimentary upgrade this time. The front desk staff are always pleasant, and the Room is always thoroughly cleaned and feels very fresh and spotless. I have to visit the hospital regularly, but staying at this Hotel is truly relaxing for me. Thank you as always.

The service was very thoughtful. The Room was extremely clean, and the amenities were well stocked. It is also very close to Narita Airport, making it highly convenient. This time I used Narita for an early morning flight, so my stay was short, but I would like to relax and spend more time here next time.

This is a very quiet and clean Hotel. It’s close to the station, which was really convenient. Both the bed and the shower room were spacious, so I could relax. I didn’t expect amenities like cleansing oil or toner, but there was a great selection of individually packaged items, and plenty of tea bags as well. The staff were friendly and approached me when I seemed to need help. There are several staff members, so I was assisted without having to wait. If I had to mention anything: The spout on the electric kettle was broken. The shower room had a slight odor (from the drain). Breakfast was a little disappointing. Japanese dishes and drinks were well stocked. The bread, pasta, and salads were excellent and delicious, but it was disappointing that some Western-style side dishes were gone (maybe because they were popular). It might have been better to go earlier.

We stayed here for a family celebration. Although we arrived much later than planned, you responded quickly and prepared our meal without delay. The Room was very spacious and clean, and we had a very comfortable stay! The bath and sauna were also excellent! The food was delicious! When we contacted you about breakfast, you came right away. We apologize for the inconvenience during your busy morning hours. Breakfast was also very tasty! We would definitely like to stay again!!

Although a typhoon was forecast, it didn’t rain much, so we were able to let our dog play in the dog run. The meals were delicious as well. Compared to 4–5 years ago, there are more Facilities now, and we were happy to see a photo spot.

I have stayed at a wide range of Hotels throughout The whole country, from budget Hotels to luxury Hotels, and among Hotels in this price range, this one is without a doubt No. 1 in terms of hospitality and dinner. The quality you get for this Accommodation Fee is truly outstanding. [What I liked] Hospitality & service: As attentive as a luxury Hotel. Not only the front desk staff, but also the housekeeping staff greeted me politely and elegantly when we passed in the hallway, which made my stay very comfortable. Dinner: The bento prepared after ordering was freshly made, extremely delicious, and generous in variety—I was very satisfied! Room & cleanliness: The Room and unit bath were kept clean and comfortable. The restaurant at the breakfast venue also felt very clean. (Breakfast itself felt like a standard buffet.) [What I noticed] I was slightly bothered by the smell of the sanitized cups. Wi-Fi: To be honest, the Wi-Fi connection was unstable and not usable. I strongly recommend that future guests prepare pocket Wi-Fi or mobile data. There were only a few minor points I noticed, but they were far outweighed by the excellent hospitality and dinner quality. I would definitely like to stay here again!

There are few Hotels near Kashiwanoha-campus Station, and they tend to be expensive, so I was having trouble. However, this Hotel was reasonably priced and fit within my business trip Accommodation budget. The Room was spacious and very clean, and I was satisfied. Above all, it was great that there is a large public bath. Since it was late at night, walking from the station meant taking a rather quiet road, and it took about 15 minutes on foot from the station, which was the only downside—but otherwise it was excellent.

The Room was clean and spacious, and the bedding—including the pillows—was thoughtfully maintained to prevent odors, making for a very comfortable stay. I stayed here due to moving and was completely exhausted, but I was able to rest well. The bathroom was also spacious, which was great. I’ve stayed at other Sotetsu Fresa Inn locations as well and think they offer excellent value for money.

The Room was very clean, and the bed was spacious. There was also a door that could partition the Room. Since some of us wanted to sleep early while others wanted to watch TV, we could close the door when needed. The TV showed how crowded the large public bath was; it said it was crowded, but when we went, the changing area was spacious and there were plenty of washing stations, so it didn’t feel crowded at all. The buffet food was delicious, but it was a bit too crowded and caused congestion. Unlimited alcohol with the welcome drinks is impressive, but I was surprised to learn that drinks were unlimited during meals as well! It’s a Hotel I’d definitely like to visit again.

I booked a two-night stay for plane spotting with the [Runway View & Breakfast] Runway-Side RW16 Plan. The view from the Room was outstanding, and on the second day I spent the afternoon through evening fully focused on shooting while watching the runway. It was extremely hot that day, so it was great to be able to take my time photographing in an air-conditioned Room. I will definitely visit again!

Due to various circumstances, I hadn’t been able to visit for quite some time, so this was my first stay in about two years—but it was still an Accommodation that left me completely satisfied, just as always. From the Shuttle Service onward, everyone was kind and helpful, and after arriving the stay was truly comfortable—warm and homey—and I was able to relax at a leisurely pace and unwind from everyday stress. At check-in I was told, “Our sommelier is on duty today.” I love wine and always look forward to dinner here, and this time the sommelier came to my table and kindly explained many things in detail to someone like me who’s simply a wine lover without much knowledge. Just listening and imagining those explanations while drinking made it an incredibly enjoyable time. Of course, every dish was delicious as well. Thank you for your thoughtful care even though I was traveling solo. I felt lucky that my stay happened to coincide with a day when the sommelier was working. This Accommodation always makes me feel a little sad when it’s time to leave—and from that very moment it makes me think, “I’ll work hard so I can come back again.” I will definitely stay again. Thank you so much for everything!!

From check-in until our car left the Ryokan, the staff naturally came outside to welcome and see us off. I think there are very few Ryokan or Hotels that do this. The preparation of the futon bedding and in-Room dining was pleasant, and it made for a wonderful stay. Every dish was delicious, and the portions were very satisfying. If I had one request, I would be happy if there were a bit more local vegetables—especially for guests in their 50s like us. This may be a matter of preference, but I felt the miso soup would have been even better if it were served a little hotter. Similarly, I would have preferred the water in the large public bath to be slightly hotter. What impressed me most was how thoroughly everything was cleaned. Even at expensive Hotels or Ryokan, you often notice dust in hidden areas or peeling wallpaper and small flaws here and there, but everything visible was very clean. Precisely because it isn’t brand-new, it felt especially comfortable. It was my first stay here, but I feel like I got great value. My only concern is that many of the staff seemed to be around my age or a bit older, so I hope this Ryokan will continue for many years and be passed on to the next generation so guests can keep enjoying it. Thank you very much.

I stayed in a Deluxe Twin Room. The view was great, and the Room was spacious, which I really liked! There is one large public Onsen bath and one semi-open-air bath. They are not very big, but they warmed me up well. I’d like to stay again.

I stayed in a twin Room with my daughter. The toilet in the Room had weak water flow and wouldn’t flush in one go, so we had to be careful when using it. The front desk staff were polite, and it was nice to have a large public bath, so this was disappointing.

I stayed for a Multiple Night Stay on Friday and Saturday. They contacted me in advance with instructions on how to use the facilities. The Room was clean and well stocked with amenities, and I was glad I could use the large public bath on Saturday, where I could enjoy two types of hot water. This is a Hotel I would like to stay at again if I have the opportunity.

We stayed with our 4-year-old daughter for my husband’s birthday. After making a Reservation, they kindly confirmed by phone and accommodated our last-minute request for a birthday plate as much as possible. Both the staff on the phone and the team on site were all warm and attentive. There were plenty of kid-friendly activities, such as playing in the river behind the property and fireworks at night, which made it a very satisfying trip. They were also very kind to our child, and she says she wants to come again.

The Room is a bit old, but it is well cleaned and kept very tidy. The view of Nojimazaki Lighthouse is wonderful. The food was great, especially the event kushikatsu. It’s not quite restaurant-level dining, but there is an excellent selection of alcoholic drinks and snacks to enjoy with them. It’s easy to see why so many middle-aged and older groups stay here. You can really feel that the staff’s hard work helps maintain great value and quality. I know it must be tough, but I hope you keep up the good work. Of course, I’d like to stay again with my elderly parents.