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It’s a wonderful Room with a great view, so I would be happy if these issues could be improved. I’m planning to visit again in a few months, so I found myself hoping for a different Room next time. I love this lovely Hotel and plan to continue staying here in the future—thank

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

We stayed to celebrate our wedding and wanted a different kind of experience, especially the infinity pool. We were happy to receive congratulatory words at the front desk. The infinity pool was a wonderful, extraordinary experience—watching the sun set behind Mt. Fuji and enjoyi

The Hotel is close to the station, so it was easy to drop off my luggage and head out. Amenities were self-service, but there was a good selection of teas, which I appreciated. The desk was spacious enough and the bed was comfortable—overall a very satisfying Hotel. There is an I

It's just 3 minutes to Futako-Tamagawa and provides excellent east-west connections to places like Shinjuku and Yokohama. Staying in a spacious room at an affordable price made me realize there's no need to insist on staying in central Tokyo. The area is surrounded by plenty

The water provided in bottles instead of a water dispenser was also nice. As for breakfast, the staff were pleasant, and perhaps because there were many female staff members, everything was kept very clean. Although my stay was short, I really enjoyed it. Thank you very muc

The facilities are well-maintained and clean, and the hot water comes out very quickly. The prefix dinner at Jukei Hanten on the first floor was also wonderful. There were two of us, but we enjoyed high-end ingredients from the prefix menu on a rotating table while sitting on a s

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

A message card and a small gift were prepared in the Room, which deeply moved us. Staying in the Luxe King Room on the top floor, we enjoyed the stunning night views of Minato Mirai and Bay Bridge. The staff were very pleasant, and the French toast at breakfast was exceptionall

It is really close to Shin-Yokohama. There is a Lawson right in front, and behind it, there is an Aeon, Natural Lawson, restaurants, and a drugstore, making it very convenient. There is a Chinese restaurant on the first floor. You can dine inside or take out to your room. P

Since this was also a family trip, I chose this Hotel one stop from Yokohama Station so my family could spend time comfortably while I was at the concert. We selected a slightly larger Room with two beds plus a Japanese-style space to relax as a family, and it was excellent.

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

This time's Junior Suite was incredibly spacious and stress-free. The interior design, dining experience, and staff hospitality were all exceptional. Even when I stay at other accommodations, I always find myself coming back to Pier 8! (laughs) Looking forward to visiting a

I stayed here to attend a live concert at Nissan Stadium. I had booked a Hotel in Motomachi, but found an available room here at the last minute and rebooked immediately. It was close to the venue, very convenient, and really helpful. I heard it has reopened after renovations. T

Additionally, this floor has a lounge offering unlimited drinks such as alcoholic beverages, juices, and snacks. You are also allowed to take drinks back to your room. The front desk staff and breakfast staff were very kind and attentive. Although some staff members were not Jap

We traveled by car for family matters and were relieved to find a well-maintained parking lot. The room was well-equipped, and breakfast at Okage-an with a special set for guests was delightful. The desk with a chair and table set was also appreciated. The staff were kind and hel

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

If you go expecting a typical business hotel, you’ll be pleasantly surprised by how clean it is! I could watch lots of apps on the TV by logging in, and I was able to mirror my screen as well. Also, I personally loved the drip coffee bags and lemon mint tea—such a nice touch. For

The cleaning was thorough, and despite this, it has become a favorite Hotel that I would definitely like to visit again. From check-in to check-out, the heartfelt greetings and responses from the Hotel staff allowed me to experience the excellence of a first-class classic Hote