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Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

This was my third stay. The Room was very clean. I booked the Hotel’s choice Plan, and they upgraded me to a Premium Single Room, which I was very satisfied with. The TV was very large, and the Room size was also more than satisfactory. The bath area has one large bathtub, a sauna, and a cold bath; compared to Hotels with only unit baths, the level of satisfaction is completely different. I can recommend the breakfast. I don’t think there are many items, but I especially recommend the rice and pork miso soup. The grated yam, egg-over-rice, croissants, and more were all very delicious. If I have another chance to stay in Koshigaya, I will use this Accommodation again.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

This was my first time staying at Super Hotel, and I’m already considering a repeat visit. I waited in the lounge on the first floor until 3 PM while enjoying a welcome drink. The variety of drinks was impressive, and the bright café-like atmosphere was so comfortable that even when I was invited to my room, I thought, "I could stay here a bit longer." The ladies' floor is secured with a passcode system, providing peace of mind. The public bath for women may be more compact compared to the men's but still very comfortable with excellent water quality. There’s an all-in-one gel available at the dressing area. At first, I thought there were no pajamas in the Room, but later realized they are self-service from under the pillow selection shelf near the elevator. You can choose between S size and free size. It’s something I assumed would be in the Room by default! For amenities, you can select five items per night from their original collection—there are so many options that it’s hard to decide! Since it was just a one-night stay and I wanted to pack light, this service was incredibly helpful and appreciated. Recently, many hotels seem to have firm beds; however, this bed had a soft mattress pad similar to futons—it wasn’t cold when sleeping and allowed me to rest deeply through the night. Breakfast offered balanced options with a DIY café plate style that tasted delicious! All staff members left a positive impression; this is definitely a Hotel where even solo female travelers can feel safe staying overnight.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

I stayed here on what was said to be the hottest day of the year. Right after check-in, I chose a welcome drink packed with crushed ice. I could feel my overheated body gradually cooling down in the intense heat. The large public bath was also much appreciated for washing off sweat and relieving fatigue. The in-house Facilities were new and well maintained, and everything was kept very clean, so I had a comfortable stay. I will definitely stay here again when I’m on a business trip near Kasukabe.

I stayed here with friends to make lasting memories. Thank you for assisting us with the parking in the heavy rain. The Onsen, the bed, and the breakfast buffet were all excellent. Thank you very much. The view from our Room on a slightly sunny morning was also wonderful.

I stayed on the 14th during the Obon holiday, and the female front desk staff were very kind. The Room was a little small, but it was a good size for me. Above all, it was very helpful that the station, department stores, and convenience stores were nearby. I stay in Omiya once a year, and I would like to stay here again.

Everything was spotless, and the atmosphere was wonderful! The breakfast buffet was also incredibly lavish! I was busy with personal plans in the evening and couldn’t make it to the bar, which I really regret—so next time I’d like to stay again and take my time! Thank you for a wonderful stay!

It was a truly wonderful Hotel. From the moment I stepped inside, I felt a sense of calm and dignified atmosphere. The cleanliness throughout the building, the color tones of the furniture and interiors, the beauty of the design, and the carefully arranged details all conveyed the Hotel’s overall elegance. What impressed me most was the warmth of the staff. Their demeanor and choice of words reflected outstanding hospitality, allowing me to relax and enjoy my stay with peace of mind. Breakfast was also excellent—not only for the food itself, but also because it could be enjoyed slowly in a serene setting. It felt like one of the great highlights of staying at this Hotel. This Hotel is not simply a place to stay; it is a place to step away from everyday life and spend quiet time in refined comfort. I would highly recommend this Hotel to anyone who wants to take their time enjoying their stay while appreciating its beautiful atmosphere and distinctive world that the staff so carefully preserve. I sincerely thank all staff members for providing such a wonderful space and service. I would love to visit again. However, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath; no shouting by adults or children; no arguing or yelling between parents; no running in the breakfast area. Even though it was only one night, there was a significant gap between guests who wanted to enjoy a quiet, high-quality environment and those without manners. With both groups mixed together, it is true that there were many moments when I could not fully enjoy what should have been such a dignified and lovely atmosphere. The food, cleanliness, ambiance, elegance, professionalism at reception, quality of furnishings, and housekeeping (except for parts related to air conditioning within the building) were all excellent and very satisfying. This is an issue on our side as guests. Please follow basic etiquette in shared spaces: do not run (especially in the breakfast area), do not shout, do not argue loudly even as parents—and keep your voices down. Unfortunately there were many guests who did not observe these basics. I especially wish people would refrain from swimming in the large public bath. There were also children splashing water around with wash buckets—yet some parents did not correct them; instead they swam together with their children while being loud. It felt chaotic. I also did not want to witness arguments between parents. I do not want to hear shouting or yelling. If only guest behavior improved—but aside from that point, this Hotel is outstanding!

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

After golfing near Higashimatsuyama, I made a Reservation to enjoy an area where I hadn’t stayed before. With an Onsen and breakfast included, it was a very satisfying stay. There was also a nearby restaurant serving Higashimatsuyama’s famous yakitori (actually pork). When the weather cools down, I’d like to stay here again and visit Shinrin Park. If there’s room for improvement, I felt it would be better if the refrigerator door and the cabinet door opened in the same direction, as they currently open opposite ways.

From arrival to the lobby service, the hospitality was excellent and we were very satisfied! We would love to stay again when we are in the area!

I stayed here on a business trip. I often stay at Super Hotel as well, and I always have a pleasant experience. This time too, I was completely satisfied with everything—consistently excellent service, a clean Room, and a sufficient breakfast. The Room’s large wall-mounted TV was very easy to watch. Also, whether it was the layout or something else, it was so comfortable that I ended up missing my chance to go out and explore Kawagoe. The milk-braised Fukaya green onions served at breakfast were also outstanding. Thank you very much for taking such good care of me.

Day 4 with the Seishun 18 Ticket. With heavy luggage and a tired body, I arrived at Nishikawaguchi Station. After passing the police box and a convenience store, I quickly reached COCO STAY Nishikawaguchi Ekimae—about a 1–2 minute walk from the station. Despite the staff’s polite explanation at reception, I headed straight for the bath. A generous tub of hot water was waiting for me. The moment I soaked in it, it felt like heaven, and all of today’s fatigue melted away as if it had never been there. It was a great Hotel.

I used this place for the first time because I was attracted by the open-air bath. I was able to enjoy a large open-air bath where I could stretch out my arms and relax. (I entered it more than 10 times.) In addition to water, two drinks were prepared in the refrigerator, and I enjoyed COEDO beer in the open-air bath. The garden at night was also lit up and very beautiful. It is really just a few minutes from Kawagoe City Station, and there are convenience stores and places to eat nearby. I think it's a perfect location for those visiting Kawagoe. I would like to go back soon to relax again. Thank you very much.

I stayed in early March. The Accommodation had a wonderful atmosphere, and the Room was very lovely. Amenities and services (usage guidance, drinks, breakfast, etc.) were well provided, so I didn’t need to bring much luggage. The walls were thin and I could hear things like sneezing from the floor above (it was very windy and the pollen was intense), but I had read the notes at the time of Reservation, so it didn’t bother me. However, because the walls and windows are thin, I personally felt quite cold. Blankets were available at the Accommodation, but if you are sensitive to cold, it may be best to dress warmly. The location is also convenient—close to Seibu-Chichibu Station and Ohanabatake Station—and you can enjoy street food along Banya Street, so I recommend staying here if you plan to explore the area. I would like to stay again if I have another opportunity.

Master, thank you for such a fun and wonderful time. It was my first stay, but you listened to so many of our stories over drinks, and it was truly relaxing. You even celebrated my birthday and Mother’s Day with me—it was the most fulfilling time I’ve had in decades. If I have the chance, I would love to stay again at this Hotel.

Stayed in a dormitory. The room, bed, and shower room were all clean and well maintained. The lounge with an attached kitchen was spacious and comfortable. The foreign front desk staff were also pleasant and helpful. Affordable rates and excellent value for money. Highly recommended.