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This is our third stay this year, about once a month. This time it’s a Multiple Night Stay (we checked out after one night and made another Reservation for the same day). Our Chihuahua loves the dog run here, so we stay mainly for our dog. Even though this is our third stay this

Being able to check in and out via smartphone was great, as it made the process easy and stress-free. We stayed for two nights in a dog-friendly Room, and it was very clean both days—we were extremely satisfied. The night view was also beautiful, though the trees blocked it slightly; considering the property is surrounded by nature, it was acceptable. Overall, we were very satisfied, but if I had one suggestion, I felt breakfast could have been a bit more filling.

The Room and bathroom were thoroughly cleaned and very clean. We had a comfortable stay. The souvenir curry was also delicious.

This was my first trip to Chichibu and Nagatoro. The lobby was gorgeous, filled with green marble. The Room was luxurious, spotless, and wonderful. The restaurant had a great view, with Mount Hodosan faintly visible—truly spectacular. The food was exquisite, including a Japanese-style hamburger steak made without the four harmful ingredients and fresh sashimi. The large public bath was spacious and very clean. The water temperature was on the hotter side, which warmed me up and helped me relax. I also appreciate that you took photos for us at the end. It’s a Hotel I would love to stay at again.

We used the BBQ grill and a guest room. It was our first time having a barbecue with friends. We knew charcoal was sold here when we made the Reservation, but we didn’t know how many kilograms it came in, so we brought our own 3 kg bag from a home improvement store. (That was enough for us.) We also brought a grill grate, but we didn’t know the size of the BBQ grill, so in the end we bought fire starters and an additional grate at the shop. (The grate in the photo was purchased at the shop.) The bath area has one sauna and one hot tub, and the washing area is spacious and easy to use. It’s a Facility we’d like to use again if we have another chance.

This is my third stay. Whenever I travel to the Saitama area with my dog, I always choose to stay here. The train noise didn’t bother me much, and there’s an AEON nearby, so it’s easy to pick up dinner. I’d like to stay here again.

The Facility was clean, well-maintained, and absolutely fantastic! If you love saunas, this is a must-stay. The private sauna, available anytime, allows you to relax without worrying about others. The staff were kind and attentive! For areas of improvement, here are some suggestions: 1. Please consider adding screens to the windows. Being surrounded by nature, I wanted to enjoy the fresh air and the sound of insects even from inside the Room. However, I hesitated to open the windows since there were no screens. Although I stayed in early October when there were fewer insects, having screens would be preferable. 2. Please clean the windows. The windows were dirty with traces of dust and sand from outside. Since the Room itself was very clean, it felt like a missed opportunity! As the Room overlooks the courtyard, including the jacuzzi and BBQ terrace, attention to detail in cleaning these areas would enhance the experience. 3. The smell in the Room with the fireplace was a bit strong. This is likely due to the burning wood, so it’s understandable, but I noticed it when I first entered the Room. The main building had a lovely aroma, so perhaps some measures could be taken for the Rooms as well. Overall, I was extremely satisfied and will definitely return! This has become one of my favorite Facilities, and I look forward to seeing future improvements!

This was my second stay, and I felt truly refreshed and very satisfied. Thank you!