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We stayed as a couple to attend a live event at Omiya Sonic City. Initially, we considered staying at another hotel, but we changed to this accommodation as check-in was available from 14:00. We reserved a Standard Twin Room but were upgraded to a more spacious room. It was

making it a very convenient location. The Room was clean and comfortable, and the Hotel’s female staff were very kind. When we visited again with my mother, who has difficulty walking, they remembered us and treated us with great care. Thank you very much. We will definitely stay

We visited after a tiring walk to Mitsumine Shrine, and the front desk staff was incredibly kind and welcoming with a lovely smile, which somehow made us feel at ease. As mentioned in everyone's reviews, it was comfortable, with an onsen that left us extremely satisfied. The ro

There was fish as well, the croissants were amazing, and having Häagen-Dazs made me so happy. The pork miso soup was outstanding too. This is a Hotel I’d definitely like to stop by again when visiting Saitama Prefecture. The staff were wonderful—thank you so much for everything!

We were very satisfied with both the meals and the Onsen. It might be a good idea to replace the carpet leading to the dining room as part of the renovation (just a suggestion). It doesn't seem like it would cost much if it's just that area. All the staff were very kind, and we w

Even with the windows open, the screens were unobtrusive, making it feel airy and open. The sauna was also a private space; although the humidity was on the low side, it was easy to adjust because it gets very hot. There were a few points we noticed. Perhaps because there were n

I stayed in Omiya for the first time for a reunion. I appreciated the onsen and the BAR time. This time, I stayed with my husband, but there was also a women-only floor, so I thought I would like to use it for a solo trip. The rice paddle at breakfast had rice stuck to it, making

I sincerely thank all staff members for providing such an exceptional space and service. I would love to visit again. That said, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath, no shouting (adults or children), no

The interior was surprisingly spacious, and having the bath and toilet separate made it very comfortable. Both Rooms were clean, and it felt so comfortable you wouldn’t think it had been renovated. Check-out was also easy, so we could head out into town right away in the morning.

The Room was new and very clean. The Room was a little small, and the lockers in the large public bath area were crowded, so it wasn’t very relaxing. Even so, it was a satisfying Hotel.

The service was courteous, and both dinner and breakfast were excellent in taste and portion size. I was also happy that we could add a late-night snack for 350 yen per person. I love sake, so it was great that they offered a sake tasting set. As for the Onsen, I couldn’t rea

From the interior of the accommodation to the room, every detail is filled with carefully selected furnishings and local specialties, creating a wonderful space that is both classical and functional, allowing for relaxation. The dishes made with local vegetables were all delici