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We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

Thanks to the Accommodation’s consideration, we were upgraded to a larger Room. The meals were delicious and we were very satisfied.

I stayed here as a base for sightseeing in Tokyo. The location is excellent. Urawa Corso and Isetan are about a 1-minute walk away, so shopping is easy. I needed extra clothes during my trip and was able to buy them quickly at UNIQLO, which was very helpful. There’s also a convenience store nearby, making it easy to pick up small items and drinks. Breakfast exceeded my expectations, with a wide variety of dishes and very satisfying overall (they even served eel on the day I stayed). The breakfast venue is on an upper floor with nice views and an open feel. The view overlooks the Urawa city area, so it’s more about enjoying the cityscape than dramatic scenery. The Hotel facilities seemed recently renovated and were clean overall. Some areas do show their age, but nothing caused any inconvenience. One thing I noticed: although I had reserved a non-smoking Room, there was a faint smell of tobacco in the Room. It may be lingering from before the renovation, but sensitive guests might find it noticeable. Overall, with its great location and excellent breakfast, I would recommend this Hotel for stays related to sightseeing in Tokyo or visits to the Urawa/Omiya area.

I previously stayed here with my 4-year-old daughter, and while I was a little nervous about our first trip with a young child, we had a wonderful time—delicious meals and a clean Room, and we were very satisfied throughout our stay. This time, my husband was able to join us. The meals were different from last time but just as delicious as ever, and since we chose the largest Room, my daughter was thrilled. What made me especially happy was that the washing area in the women’s bath has been expanded! All of the staff were very kind, and we had a comfortable stay. We will definitely stay again as a family.

The staff’s warm, smiling service after check-in was the best compared to other Hotels. They also offered complimentary drinks, including alcohol, and pillow rentals, which helped me sleep soundly. I would like to stay again.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

It was conveniently located near Minami-Koshigaya Station, and there was also a convenience store nearby. I didn’t take any amenities, but a variety were available, so it seemed suitable even for a last-minute stay. I’m planning to stay in the Minami-Koshigaya area again at the end of the year, so I may book here again.

Unlike other Smile Hotels, it had a homely atmosphere with various thoughtful touches, which was great. Both the station and convenience store are nearby, making it ideal for a short stay. It's only 30 minutes to Tokyo Station, so I felt the cost-performance was better than hotels in the city. It was worth more than its price.

Everything was spotless, and the atmosphere was wonderful! The breakfast buffet was also incredibly lavish! I was busy with personal plans in the evening and couldn’t make it to the bar, which I really regret—so next time I’d like to stay again and take my time! Thank you for a wonderful stay!

I stayed in Room 103. The Room was very spacious, and the original traditional materials have been preserved, creating a wonderful, out-of-the-ordinary space where I could relax and unwind. The bath was also a hinoki cypress bath with a gentle cypress fragrance that was incredibly soothing. Both dinner and breakfast were delicious, and the staff kindly explained the carefully selected Chichibu ingredients, which made the meal even more enjoyable. This is a Hotel I definitely want to stay at again!

I stayed on the 14th during the Obon holiday, and the female front desk staff were very kind. The Room was a little small, but it was a good size for me. Above all, it was very helpful that the station, department stores, and convenience stores were nearby. I stay in Omiya once a year, and I would like to stay here again.

This was our first time staying here, and because my mother has a disability, you kindly assisted us from the parking Reservation onward. You also changed our room to a universal room, and thanks to your outstanding hospitality, we had a comfortable stay. There are many restaurants inside the Hotel building, which was very helpful as we didn’t have to worry about the weather. We would love to stay again! Thank you very much to everyone at the Hotel.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

Right after check-in, I went to use the sauna and the Onsen, and had them all to myself. Everything was very clean, I warmed up and was able to relax. The entire property and the Room were spotless wherever I looked, very comfortable, and all of the staff were extremely kind. Breakfast the next morning offered a wide variety of options, was filling and delicious, and I was completely satisfied. Up until check-out, everything met my expectations, and I would definitely like to visit again. Thank you very much for your hospitality.

This was my second stay. Once again, the Chinese cuisine was delicious, and the large public bath and open-air bath were wonderful. The view of Lake Tama is also very relaxing. I was impressed by the staff’s warm, friendly hospitality. I also enjoyed chatting with the gentleman on the breakfast staff. Since it’s close to home, I’ll keep coming back.

We thoroughly enjoyed the all-you-can-drink craft beer server. The open-air bath overlooking the bamboo grove was also wonderful: during the day, you can hear cicadas, and at night it has a majestic, Bamboo Cutter’s Tale atmosphere. The meals were excellent—both dinner and breakfast offered a great variety of dishes. The bar had many cocktails and Japanese whiskies, all delicious. Thank you to the bartender.

This time, my parents and I stayed here. We’ve stayed about four times, but it had been a while since our last visit. The staff’s service here is truly outstanding. I’ve stayed at many Accommodations, and this ranks among the top one or two. Thank you very much.

After golfing near Higashimatsuyama, I made a Reservation to enjoy an area where I hadn’t stayed before. With an Onsen and breakfast included, it was a very satisfying stay. There was also a nearby restaurant serving Higashimatsuyama’s famous yakitori (actually pork). When the weather cools down, I’d like to stay here again and visit Shinrin Park. If there’s room for improvement, I felt it would be better if the refrigerator door and the cabinet door opened in the same direction, as they currently open opposite ways.

I had been wanting to visit Kawagoe for a long time, so I made a Reservation at this Accommodation. I stayed alone as a woman, but the Room and the bathroom/toilet were clean, so I felt safe and comfortable during my stay!