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Another staff member, also Ms. M, provided excellent hospitality by taking two different patterns of photos for us! The staff's overall service was exceptional, and we were very satisfied. Thank you so much. The forest concert was also wonderful, and we would love to visit ag

The adjacent museum is also remarkable. Compared to other accommodations at the same price, the quality of buffet meals is superior. The nighttime illuminations and projection mapping create a romantic atmosphere, making this Accommodation enjoyable for couples, families, and sen

With a main dish tailored to my taste and a wide variety of buffet items, it was a truly satisfying dinner for both body and mind. True to its name, this wonderful Onsen Accommodation lets you unwind with beautiful waterfall views and feel refreshed in both body and spirit. I wou

This was the best Hotel I have ever stayed at. The cleanliness of the Hotel was excellent, and everything from the staff to the service was truly outstanding. Delicious food, great drinks, and enjoyable activities. You can't go wrong staying at this Hotel—you'll understand once y

The mattresses were excellent, and we slept very well. The room also had a washer-dryer and microwave installed—very convenient! This hotel has a lounge on the 5th floor with spacious seating areas and complimentary coffee from a coffee maker. The sofas are so comfortable

The parking staff, front desk staff, and breakfast venue staff were all polite and provided excellent service. The amenities and facilities are standard for a business hotel but very clean. Breakfast offers a wide variety, including live kitchen options like Sano ramen and gy

The path to the bath is a steep slope, but it was great that we could enter the Onsen building directly. Thanks to the slope, the view from the terrace was exceptional. The dinner and breakfast buffet were especially delicious, and our family was impressed by the wonderful servi

It was our first all-inclusive experience, and it was truly fulfilling—there were plenty of alcoholic drinks, beverages, food, and ice cream to enjoy, and the kids were delighted! Above all, they were happiest that they could have as much Tettin Dots ice cream as they wanted!!

At check-in, I received a ladies' amenities pouch at the front desk, which included not only cleansing foam and lotions but also a pack, mouthwash, and toe pads, and I was somehow moved by their thoughtfulness! The young female staff at the front desk were all very pleasant. It w

Although I had only mentioned the 77th birthday in the remarks, they prepared a handwritten card, a purple celebratory vest, and even took a photo for us, which they printed out before we left. My mother was deeply moved! Above all, every staff member was kind and attentive, an

Thank you for the wonderful hospitality during our stay. From the moment we arrived and stepped out of the car, we were touched by every thoughtful gesture. Both breakfast and dinner were abundant in variety, delicious, and truly satisfying. We were especially impressed by

Each cut was of excellent quality and served in perfectly portioned slices that made it easy to enjoy. The variety of drinks was also great, including a wide selection of alcoholic beverages. It’s such a wonderful Hotel that we already want to visit again even though we just

It was our first time staying overnight with our dogs, and also our first time at an Accommodation that welcomes pets. The Facility was well equipped, beautiful, and very clean. I have a dog allergy so I was worried, but it wasn’t a problem. The Onsen was amazing! We were concern

The open-air bath was very relaxing. Breakfast had limited variety, and the hot items were lukewarm and not refilled promptly. Also, there was a line at the coffee station (sometimes even just waiting for cups to be restocked). Breakfast was a bit disappointing. Above all, the vi

The food was varied—sashimi, sushi, steak, kushikatsu, and more—and everything tasted great. I also appreciate being able to enjoy alcohol freely since I like drinking. The bath was excellent: the indoor bath is very large and the water is clean. The open-air bath is smaller (a

Our Room was in the renovated annex, so it was clean and calming, spacious, and the view from the window was full of greenery—perfect for relaxing. The provided loungewear was a two-piece pajama set, which helped us pack lighter. We were also satisfied with the food; as an opti

Absolutely amazing! First of all, the staff's service was excellent. From reception to the restaurant and souvenir shop, every staff member was incredibly kind to children. They maintained a comfortable distance while providing heartfelt and attentive service. Next, the c

This was my second stay since last March. One notable change this time was that the TV had been upgraded to an Android TV (Hisense). At home, I hardly watch terrestrial broadcasts anymore, so being able to watch YouTube in the Room on an Android TV felt really refreshing—I was ve

The proprietress and all staff were truly kind, providing warm and thoughtful service. The Room, meals, bath, and service were all excellent—we were completely satisfied with this Hotel. Above all, the hand towels had such a lovely fragrance that we even asked the proprietres

Thanks to them, it was a wonderful stay. It is truly a Ryokan full of hospitality, with excellent Onsen, food, and cost performance, and I would like to visit again. Thank you for the lovely photo frame gift with a picture of the three of us, as it was a celebration of my h