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A Hotel that is never flashy, yet conveys exceptional quality and refined elegance. The rooms are spacious, and the chairs and beds are extremely comfortable. Instead of a card key, the traditional heavy brass key is actually a nice touch. Amenities are also high-end, including Nespresso and L’OCCITANE. It has a dignified presence unlike design-focused city hotels. I was impressed—it truly lives up to its reputation as a Hotel patronized by the Imperial Household.

The breakfast is luxurious and excellent. I was amazed by the live kitchen with its wide variety of menu options. There is also a large public bath, so I highly recommend it.

Considering the price, this Hotel offers excellent value for money. The Room is compact but functional, with power outlets and USB ports by the bed—very convenient for charging a phone. The small table is also easy to use, and everything you need feels neatly organized. The bed is firm without sinking too much, which was great—I didn’t wake up with any lower back pain. Breakfast doesn’t have a huge variety, but everything was tasty and more than satisfying. There’s also a water dispenser available, which was very handy. This isn’t a Hotel for luxury, but given the Accommodation Fee, the Facility offerings are more than sufficient and its practicality is a real plus. If you want an affordable stay, this is a highly recommended Hotel.

Used for a memorial service. I think it is a good Business Hotel. The vegetables at the restaurant are delicious.

It was my first trip to Mito in 20 years, but unfortunately it rained. Still, thanks to staying at this Hotel, I didn’t feel any inconvenience when it came to shopping or dining. At the front desk, there were 2–3 staff members who were quite unfriendly, and three who were very pleasant (a foreign staff member, a male staff member, and a young female staff member). So even if you happen to be helped by someone unfriendly, if another person assists you instead you can still feel well taken care of—so it’s fine. I stayed for two nights. On the first night I had a Room near the elevators on a day with many group guests. Since I’m a light sleeper, even small noises woke me up. When I spoke with the young female receptionist about it, she kindly reassigned me to another Room without any hassle. I really appreciated that. The Room was very spacious and had new facilities. Because it was raining, I spent a lot of time in the Room and found it very comfortable. Complimentary bottled water and tea bags were provided, but there was no coffee—since I like having coffee in my pajamas right after waking up, next time I’ll bring instant coffee myself. Also, there was only one sturdy pair of slippers suitable for going to the large public bath area inside the Hotel; next time I plan to bring disposable slippers as well. There was also an Accommodation guest–exclusive aperitivo at the restaurant. The selection, price, and service were all excellent—I was completely satisfied. Overall I was extremely satisfied and will stay here again next time!

The staff’s hospitality was outstanding, and both my mother and I were truly moved. We stayed here to finally see the nemophila flowers we had long dreamed of. Since we had a lot of luggage, they kindly stored our suitcases even before check-in. They also called a taxi company to ask about the fare as we debated whether to take a taxi or bus to Hitachinaka Seaside Park, and they prepared the bus timetable for the next day—thank you so much for your thoughtful help. At breakfast, the staff also suggested ways to enjoy the Danish pastry with different flavors, and it was delicious. This trip really reminded me how much a journey can be enriched by the warmth and care of the people who welcome you. Thank you very much.

The Room and bathroom were very clean. The coffee was especially delicious. Thank you. However, the refrigerator under the TV did not cool properly, and the mineral water remained lukewarm until the next day (even after adjusting the temperature settings).

I stay here whenever I have business in Ibaraki, and I usually stay in the Annex building. The bathroom is spacious and very convenient. Amenities are provided, which is helpful. Breakfast is free and offers a good variety, so I’m satisfied.

The Onsen was very relaxing. Having an Onsen and a delicious breakfast was great. There are plenty of supermarkets and places to eat nearby, so I was satisfied. It was a bit hard to notice that basic skincare amenities were available at the front desk.

We stayed here again this year following last year. The Room was clean, equipped with necessary amenities and comfortable yukata, and there is even a small but satisfying public bath. The izakaya next door is very convenient for dinner. This time, we were especially moved when we opened the Room door after check-in and saw the stunning sunset through the window.

Thank you for the past three days. We had a very comfortable stay, and we sincerely appreciate the kind and attentive support from all of your staff.

Perhaps because it’s newly opened, or thanks to an excellent housekeeping team, both the Room and the lobby were extremely clean. The Room was spacious and quiet, and there was plenty of parking—there was never a time we couldn’t find a spot. The parking lot is large so it’s a bit of a walk, but there’s a convenience store right in front, which makes it very convenient. We stayed for two nights on a Plan with breakfast, and there were hardly any repeat items over the two days. There was a good variety, everything tasted good, and nothing seemed to run out. It’s also nice that Route Inn offers WOWOW. We had a very comfortable stay for two days. I’d definitely like to stay again if I have the chance.

I arrived feeling a bit uneasy because it was relatively inexpensive and a smoking Room. I checked in around 9:00 pm and was greeted with a smile. They clearly explained the bath, changing clothes, and breakfast. The entrance area felt spacious and luxurious. Other than a toothbrush and towels, you pick up whatever amenities you need at the amenity bar near the front desk, and you also borrow loungewear from shelves nearby. It looked like you could choose between yukata and jinbei. If you have a lot of luggage, this might be a bit of a hassle. It seemed they offered late-night soba from 9:00 to 9:30 pm, but I wasn’t very hungry so I didn’t use it. The elevator area and hallways are on the darker side, but it gives a calm atmosphere. Some Reviews mentioned odors, but I didn’t notice anything in particular. When I got to the Room, it was cleaner than I expected, and there was no noticeable smell. It felt like: two beds in a large Japanese-style room, futons in a smaller Japanese-style room, and one bed in a smaller Western-style room. The air conditioning worked well and kept us cool. Internet is available via both Wi‑Fi and wired LAN. Wi‑Fi tends to slow down when it’s crowded, but if you connect your own small wireless router to the wired LAN, it’s comfortable. The bathroom and toilet were separate, and both were kept clean. The toilet has an electronic bidet seat. Breakfast is buffet-style: Western options like bread rolls with sausages, nuggets, and egg dishes, and classic Japanese items like white rice with grilled fish, natto, and miso soup. You can drink Saza Coffee at the complimentary drink bar (no extra charge), and even take it back to your Room. Very nice! It’s close to Hitachi Seaside Park, so demand is high depending on the season, but if possible I’d like to stay here again next year.

It was my first stay here in a while, and I was happy to feel that familiar comfort again. Breakfast is just as delicious as ever.

My child loves Mont Blanc, so we went to Kasama just to try the “Kasama Mont Blanc.” We made a Reservation at this Hotel because it was close to the roadside station. By chance, a suite (maisonette) Room was available, so we chose it. It was very quiet, and since we stayed from Sunday to Monday, we hardly saw any other guests (we did see some at breakfast), which made it feel almost like a private stay. For dinner, I ordered the hamburger steak. It was Hitachi beef hamburger steak, and the firm texture and rich meat flavor were irresistibly delicious. For breakfast, you can choose Japanese or Western style, so I chose Japanese. The rice—true to the region—was excellent, and the grilled fish (salmon) had perfect fat content and seasoning. Our Room also had a marble-style bath in the maisonette layout, so we could enjoy a touch of luxury. The staff were also courteous and thorough in their explanations and service. We plan to come back next year for the Mont Blanc we couldn’t have this time—and when we do, this is definitely an Accommodation we’d love to stay at again.

The staff were all very pleasant. Everyone was friendly, with smiles and a perfect sense of distance. The Facility is not new but clean. The public bath was also very clean. I especially liked the shampoo and conditioner in the public bath, which left my hair feeling silky smooth. Breakfast had more variety than expected and was delicious. We chose a Room with Airweave bedding, and my family member with back pain found it very effective and was delighted. It felt a bit expensive, but we were glad we chose it. However, one major disappointment was the water area in the Room. The edge of the sink drain hole had mold all over it. I cleaned it before use, and it came off easily—so please ensure this is cleaned beforehand next time! Also, near the sink area, there seemed to be failed caulking or cracks that looked like they could harbor insects—it gave me goosebumps just looking at them! My family also found this unbearable; it's not just my opinion. It was so unsettling that I covered it with tissue paper to get through our stay. If this issue persists during our next visit, we wouldn't be able to stay again—it’s that disturbing of an issue for us! This is such a great Hotel otherwise; please fix these caulking issues as soon as possible for future guests' comfort! Thank you so much in advance!

Thank you always to the front desk staff for your consistently kind and attentive service, and to the housekeeping team for creating such a clean and comfortable space. Thanks to all of you, we are always able to enjoy a pleasant stay.

The Room, service, bath, and meals were all excellent—we were very satisfied and would like to come again. The only disappointment was that fine feathers came out of the duvet and floated around, causing sneezing and itchiness when sleeping. A fully enclosed duvet cover might be better.

Second stay; even in a single Room, it’s spacious—old but clean—and the breakfast was delicious again.

I stayed for a Multiple Night Stay. It was conveniently located near the station with easy access, and the coin laundry and bath were also easy to use. The staff service was excellent, and I would like to stay again.