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The hospitality from every staff member was outstanding—warm smiles and thoughtful little extra touches. I’ve stayed at three different Hotels in Ikaho Onsen before, and this one is by far the best. We enjoyed the spacious baths (almost comically large) as well as the garden ope

The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was extremely satisfied with this trip. When we visit Kusatsu again, we will definitely stay at Hote

This is a new accommodation in Kusatsu Onsen. The staff were very kind and friendly, and even though we arrived earlier than the check-in time, they allowed us to enter the room. The room was clean, spacious, and new. The bed was also large and comfortable. The open-air bath

We could enjoy our meals without any hesitation. Each dish was prepared with care, and since we upgraded, the beef fillet was also very delicious. It was my first time at Kusatsu Onsen, and I was able to spend a very elegant and pleasant time with my best friend. My best fr

We stayed as a three-family group. The bath was spacious and clean, the room was large and comfortable, and the meals were delicious with a wide variety of options—everyone was very satisfied. Karaoke was so much fun! The staff were all kind, which was the most delightful point.

The half-buffet dinner with all-you-can-drink alcohol was attractive and very satisfying. The breakfast was also a buffet with Japanese and Western dishes, and every dish was delicious. You can fully enjoy the hot springs of Kusatsu, making it an irresistible property for on

I truly appreciate their thoughtful attention. The Onsen we had been looking forward to was perfect in every way—quality of the water, abundance, and atmosphere were all outstanding. The long drive from afar was well worth it seeing my parents' smiles, creating wonderful memori

The charming large public bath and open-air bath truly let you experience the essence of Onsen. The newly built room was outstanding in every aspect—design, bedroom, and private bath. However, what truly made it feel first-class was the people. The warm hospitality from all the s

Our stay exceeded all expectations in every aspect—Onsen, meals, and hospitality—making it truly a "blissful time." We thoroughly enjoyed both the "Ogumiage no Yu" and "Hana no Yu" Onsen baths that we had been looking forward to. The highest quality spring water was gentle on th

When we returned after dinner, futons had been laid out in the main room, and after debating where to sleep, we relaxed on the futon there. The meals were delicious and filling, and since the in-room bath is an Onsen, we enjoyed it to the fullest. The private bath is quite hot, s

All of the staff were genuinely kind and welcoming. Visiting Kusatsu Onsen had been a long-time dream of ours, and it turned out to be an unforgettable trip that made us fall in love with Kusatsu Onsen even more. Next time, we look forward to staying with both breakfast and di

While there seemed to be plenty of à la carte options available, the buffet alone was more than satisfying and left us completely full and happy. In addition to the hotel's large public bath, guests can also access the adjacent "Golden Onsen Hall" via a connecting corridor.

The staff provided excellent service, including many foreign staff members who were all very polite and professional. It was wonderful. The meals were delicious, and the Onsen's large public bath was very spacious and relaxing to enjoy. The breakfast buffet offered a wide var

We arrived quite early, and they kindly allowed us to park in the guest parking lot so we could go sightseeing on the stone steps. The Room was spacious, and the in-room Onsen was excellent. Meals were served in a private dining room. The portions were so generous that we couldn’

It was truly a great Stays. I went to Shima Onsen for the first time in a while without expecting much from the Property. I was surprised by how good it was beyond my imagination. The hospitality was wonderful, and the meals were visually appealing and tasted very delicious. Th

and in the morning, I could see the snow-covered mountains of Niigata. The private bath was spacious, and I enjoyed a full-on bathing experience. Unfortunately, karaoke reservations were fully booked, so I couldn't try it this time. Hopefully next time! I would love

I was impressed by the magnificent view of the sunset and sunrise from the room on the 8th floor of the hotel during my first visit to Ikaho Onsen! The food was also very delicious, and the staff at the ryokan treated us very well, which was great! During dinner, the landlady

They answered any questions with a smile, and I truly appreciated their warm hospitality. Above all, the private open-air Onsen in the room was outstanding. Relaxing in the Onsen while enjoying the view from my room was an unparalleled experience that melted away all my daily st

Being from Saitama, I have always loved the atmosphere of Ikaho Onsen, especially the stone steps street, and have visited frequently in the past. After living abroad and spending time in Fukuoka for a few years, I decided to visit Ikaho Onsen during my return trip home after a l

Above all, the private open-air bath in the guest room was absolutely amazing! For dinner, we enjoyed a traditional irori-style meal with mountain delicacies, river fish, and meat grilled over charcoal while sitting at a sunken kotatsu table—it was truly filling. The staff's