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This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we

We interacted most with the staff in the dining area, and everyone greeted us with wonderful smiles and provided attentive service. I was also truly impressed by the high quality of the staff overall. Next time, I would like to visit again with my other son and my wife. Thank you

Breakfast was also excellent—the egg over rice and vegetables with red shiso ponzu were especially delicious. It’s also just a short walk to the stone steps, so we could enjoy a stroll even after check-out. It was a wonderful stay that left both our stomachs and hearts full. W

Our stay exceeded all expectations in every aspect—Onsen, meals, and hospitality—making it truly a "blissful time." We thoroughly enjoyed both the "Ogumiage no Yu" and "Hana no Yu" Onsen baths that we had been looking forward to. The highest quality spring water was gentle on th

Two years ago, I had the pleasure of staying at Tsutsujitei, and once again, I was deeply moved by the unique dining experience that can only be enjoyed here. Every dish from appetizers to dessert was crafted with creativity and meticulous attention to detail, making dinner truly

Among all the Onsen accommodations we have visited so far, Bouun was the best. The impressive entrance heightened our excitement and expectations, and we were deeply moved by the exceptional hospitality of each staff member. The dinner served in our room and breakfast in a p

We stayed here for a special occasion and had a wonderful time thanks to the thoughtful staff. During dinner, the staff, some of whom were around my mother's age, moved efficiently and interacted warmly, leaving a great impression. We were also glad to personally thank the manage

The meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant; every staff member provided excellent service and I was truly impressed. This Hotel is highly recommended for families w

The buffet staff and front desk staff were all very kind and attentive, which made our stay very comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we truly appreciated. Wh

The staff service was also great. ◯Dining Everything was delicious. Dinner was Japanese cuisine at the restaurant. We enjoyed seasonal items from appetizers to dessert, and the abalone was excellent as well. The portions were generous, and I’m sorry we couldn’t finish everyt

Thank you to all the staff for everything from the warm welcome to the send-off. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Every dish was beautifully presente

The location was great, and we chose it because the Room had a bath and the price was just right. The food was delicious, the facility was very clean, and we were able to relax comfortably—it was wonderful! My mother was also very pleased, and we were completely satisfied!

We enjoyed the wonderful hot spring to our heart’s content in a lovely Room. All the staff were cheerful, friendly, and wonderful—three wins all around. We had a truly fun and comfortable stay. The nearby sweets shop you recommended at breakfast was also a great find! Plus an ex

It was a two-night Multiple Night Stay, and we were able to fully relax and enjoy both the meals and the Onsen. The best thing about this Hotel is definitely the food! We chose the sukiyaki course on the first day and the buffet on the next, and we were extremely satisfied both d

The staff's attentiveness made our stay even more pleasant. Everything from the room to the meals and bath was exceptional. We would love to visit again in the future! Wishing all staff continued success and good health. Thank you very much for your hospitality during our stay!

The flavors, the intricate craftsmanship that brought out the best in each ingredient, the presentation, and the sense of seasonality—everything was a perfect masterpiece. Although it takes over four hours by car from our home, we will definitely return to experience another se

The meals were excellent as well. They don’t use extravagant ingredients—just local produce—but everything is prepared and paired so skillfully that it was truly delicious. I ended up having multiple refills of rice at both dinner and breakfast. Hospitality was also outstanding.

I am extremely satisfied in every respect—Room, cuisine, Onsen, and staff. This time I stayed in a Room with its own Jizo hot spring bath. Personally, Jizo is my favorite among the Kusatsu hot spring sources, which is why I make a Reservation for this Room. In addition to tw

This was my sixth stay. Each time, I stay for two nights and three days. Once again, all the staff were very courteous, and everyone was kind. The property was clean, the on-site services were plentiful, and I was able to relax and unwind. The Room was comfortable, and I had no c

When we got into our car upon departure, there was a message card and gum left for us—a sweet gesture that made us feel happy until the very end. Having stayed at many accommodations before, this one truly stood out as offering exceptional care and thoughtfulness. Thank you so m