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This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we

The sauna and the löyly-style performance were also quite fun and comfortable. The meals were excellent in taste, variety, and timing. We had a top-floor Room, and with the great weather, the view was breathtaking. Overall, it was a wonderful Accommodation with an excellent bal

Our stay exceeded all expectations in every aspect—Onsen, meals, and hospitality—making it truly a "blissful time." We thoroughly enjoyed both the "Ogumiage no Yu" and "Hana no Yu" Onsen baths that we had been looking forward to. The highest quality spring water was gentle on th

Above all, the open-air bath with a view of the snow was delightful. Our child who wanted to play in the snow had a great time in the hotel's garden using free tools for making snowballs and borrowed sleds. The onsen was also excellent. The breakfast and dinner buffets featured

I checked in around 6 PM, and the front desk staff were very accommodating and efficient. The bath was incredibly pleasant, with dedicated rental wear available, which allowed my partner to enjoy it comfortably. Being able to relax in the mixed bath was extremely refreshing.

We could enjoy our meals without any hesitation. Each dish was prepared with care, and since we upgraded, the beef fillet was also very delicious. It was my first time at Kusatsu Onsen, and I was able to spend a very elegant and pleasant time with my best friend. My best fr

I stayed in a twin room with a terrace and open-air Onsen bath. The room was stylish and very comfortable, but the highlight was definitely the amazing open-air Onsen bath! There were wooden boards for Yumomi, a famous tradition of Kusatsu, allowing us to fully enjoy the Kusa

I stayed for one night as a birthday gift for my mother. The front desk staff were very kind and helpful. The bath, especially the open-air Onsen, was amazing. I enjoyed the different temperatures and the unique qualities of each Onsen source. If I may mention one thing, it wou

Since it was just after a holiday period, I had the chance to use almost all of the private baths, enjoying an incredibly luxurious time. The entire facility was clean overall; both the onsen and room were comfortable, making this birthday trip truly memorable. When visiting

I truly appreciate their thoughtful attention. The Onsen we had been looking forward to was perfect in every way—quality of the water, abundance, and atmosphere were all outstanding. The long drive from afar was well worth it seeing my parents' smiles, creating wonderful memori

Best of all, the accommodation fee included an all-you-can-drink alcohol option—a fantastic perk. Enjoying local flavors with drinks at your own pace is a unique charm of this accommodation. While there seemed to be plenty of à la carte options available, the buffet alone was mor

The newly built room was outstanding in every aspect—design, bedroom, and private bath. However, what truly made it feel first-class was the people. The warm hospitality from all the staff and the proprietress was unforgettable! Thank you for creating such wonderful travel memori

The staff provided excellent service, including many foreign staff members who were all very polite and professional. It was wonderful. The meals were delicious, and the Onsen's large public bath was very spacious and relaxing to enjoy. The breakfast buffet offered a wide var

We stayed as a three-family group. The bath was spacious and clean, the room was large and comfortable, and the meals were delicious with a wide variety of options—everyone was very satisfied. Karaoke was so much fun! The staff were all kind, which was the most delightful point.

The buffet is beautifully prepared and everything tastes fantastic—you can enjoy both the local specialty Himokawa udon and Joshu beef, so there’s nothing to complain about. Both kids and adults are sure to be fully satisfied. (No need to wait in line at nearby restaurants.) The

We arrived quite early, and they kindly allowed us to park in the guest parking lot so we could go sightseeing on the stone steps. The Room was spacious, and the in-room Onsen was excellent. Meals were served in a private dining room. The portions were so generous that we couldn’

After completing the kind and courteous check-in, we arrived at our room to find a wonderful space unfolding before us. The view from the room is also fantastic. Choosing this ryokan was definitely the right decision! We were able to have a wonderful time. I definitely wa

We stayed in a special room on the 7th floor, which was spacious and made the children very excited! The food was plentiful and delicious, and the hospitality was filled with kindness! It's a hotel that makes you want to visit again! I'm looking forward to the addition of a

The SKYSPA public bath is, of course, wonderful, and the room's private bath features a large tub with a jacuzzi where you can fully stretch your legs. The amenities are well-stocked, including bath salts, ensuring a satisfying bathing experience. For food and drinks, there’s dri

It was even cleaner and more well-maintained than expected, with a great sense of cleanliness everywhere. Amenities were sufficient. The room had a separate toilet, an open-air bath on the balcony, and relaxing chairs. The beautiful large public bath featured an indoor bath