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Another staff member, also Ms. M, provided excellent hospitality by taking two different patterns of photos for us! The staff's overall service was exceptional, and we were very satisfied. Thank you so much. The forest concert was also wonderful, and we would love to visit ag

The adjacent museum is also remarkable. Compared to other accommodations at the same price, the quality of buffet meals is superior. The nighttime illuminations and projection mapping create a romantic atmosphere, making this Accommodation enjoyable for couples, families, and sen

Dinner was long-awaited, and we enjoyed more crab than we have ever had before—along with fresh seafood and beef steak—so we were extremely satisfied. Breakfast was just as excellent, especially the delicious burgers. Our whole family was very happy with our stay. Thank you ver

We rented everything (wear and ski set) at the hotel before heading out; upon arrival at the ski resort seeing long rental queues made us glad that we'd rented at the hotel instead—both wearables and skis were in excellent condition too! After changing into ski wear you could lea

Everything, including the room, toilet, and bath, was great. The Onsen was the best. Since it was a cottage, I could enjoy it with peace of mind even with a dog. We had shabu-shabu served in the room, and it was delicious. Next time, I think I'd like to have a BBQ outside.

It was our first all-inclusive experience, and it was truly fulfilling—there were plenty of alcoholic drinks, beverages, food, and ice cream to enjoy, and the kids were delighted! Above all, they were happiest that they could have as much Tettin Dots ice cream as they wanted!!

I stayed in a twin room with a terrace and open-air Onsen bath. The room was stylish and very comfortable, but the highlight was definitely the amazing open-air Onsen bath! There were wooden boards for Yumomi, a famous tradition of Kusatsu, allowing us to fully enjoy the Kusa

Since it was just after a holiday period, I had the chance to use almost all of the private baths, enjoying an incredibly luxurious time. The entire facility was clean overall; both the onsen and room were comfortable, making this birthday trip truly memorable. When visiting

The buffet is beautifully prepared and everything tastes fantastic—you can enjoy both the local specialty Himokawa udon and Joshu beef, so there’s nothing to complain about. Both kids and adults are sure to be fully satisfied. (No need to wait in line at nearby restaurants.) The

I checked in around 6 PM, and the front desk staff were very accommodating and efficient. The bath was incredibly pleasant, with dedicated rental wear available, which allowed my partner to enjoy it comfortably. Being able to relax in the mixed bath was extremely refreshing.

Absolutely amazing! First of all, the staff's service was excellent. From reception to the restaurant and souvenir shop, every staff member was incredibly kind to children. They maintained a comfortable distance while providing heartfelt and attentive service. Next, the c

Our Room was in the renovated annex, so it was clean and calming, spacious, and the view from the window was full of greenery—perfect for relaxing. The provided loungewear was a two-piece pajama set, which helped us pack lighter. We were also satisfied with the food; as an opti

A very comfortable and relaxing accommodation that combines the best of a luxury hotel and a high-end onsen accommodation. The staff were all pleasant, kind, and always greeted us with warm smiles. The building and rooms featured abundant use of stone, characteristic of Tochi

The accommodation provided a wide range of amenities such as baby pajamas, toothbrushes, slippers, shampoo, and diaper bags, which made packing light and very convenient. Meals were thoughtfully prepared in stages for babies, kids, and adults. High chairs and cutlery for children

The gentle seasoning made it feel healthy, and I thought the cuisine would especially appeal to women. The interior design of the room and lounge was also very cute, making it perfect for a girls' trip. I went with my two daughters, and choosing this hotel turned out to be an exc

④ A wide variety of amenities added a touch of luxury. The room also offered an extensive selection of coffee and tea options. ⑤ Both outdoor and indoor baths provided an indulgent experience with perfect water temperature for me. Mosquito coils were available in the outdoor ba

This was my first stay. The Facility was very clean, and the staff were excellent throughout, including in the dining area. Dinner was a kaiseki meal with a wide variety of dishes and free-flow drinks (including alcohol). We also enjoyed late-night New Year’s Eve soba, and brea

Not only were we impressed by the thoughtful hospitality of the staff, but we also felt completely refreshed in both body and mind thanks to the milky-white Onsen that warmed us to our core. The open-air bath with a view of snow was absolutely amazing. The dinner course was p

The maple-flavored soft serve was also delicious! The room was clean, the bed was comfortable, and it was a relief for our tired bodies. Considering the price, the service, and the meal content, it was a very satisfying hotel. I want to visit again next year and try skiing

The welcome drink with wine and snacks was also excellent. Especially, the open-air Onsen, which I was looking forward to, was a perfect Onsen experience, allowing me to warm up thoroughly. The curry and beef stew from the light meal room service for dinner were both very delicio