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We were touched by the Happy Anniversary sweets prepared for our special occasion during dinner. The front desk staff and service team were always smiling, kind, and attentive, making us feel truly at home. It was a perfect stay filled with joy, gratitude, and wonderful memor

A private bath is not possible, but the water is great! From the station to the property, it's downhill, so I arrived while looking at souvenir shops, but I think it would be difficult on a rainy day. Also, the way back is uphill. I wish there was a shuttle service at least o

I was surprised that both the shower and hair dryer were all ReFa. It was amazing. The food was flawless, with great taste and a wide variety of dishes, which made me feel truly pampered. Especially the sirloin steak—it was so tender and unbelievably delicious. I ate too much at

If it is a kids’ room, I think it would be better if the sink and toilet were also designed to be easy for children to use. Our child enjoyed the kids’ park and really liked it. The reception staff were also kind. We were looking forward to the ocean pool, but unfortunately we

Each time we’ve chosen a different Room type—Premium Twin → Ocean View Junior Suite → Terrace Bath Premium Twin → Forest Twin—and I’ve loved every one of them. The property and Rooms are very clean, both dinner and breakfast are delicious, and the in-room bath is perfect for rela

We were satisfied with everything—the service, the meals, and the Room. The sushi at the dinner buffet was especially well balanced in size and overall quality, and the tuna was excellent. We will definitely visit again. Thank you in advance.

I was happy that there was an all-you-can-drink option for alcohol. Since the room temperature was low, I felt it would have been nice to have more warm food. I was pleased to find a manga corner and a game center, providing a place to relax. The reasonable accommodation co

Depending on the weather, I was very satisfied with the wonderful view, Onsen, meals, and all-you-can-drink alcohol in the sea-side Room. The only downside was that the breakfast venue was small, and since it was a buffet, it would be perfect if there was space to place trays w

The kinmedai we had been looking forward to was absolutely delicious. They even prepared a surprise cake for my husband's birthday celebration, which made him very happy. The staff were incredibly kind, making our stay comfortable. During meals, they thoughtfully guided me th

Since the property is large, it takes time to get around to meals and the baths. The bedrock bath that used to be here is no longer available; there was a sauna, but without an open-air bath there wasn’t really a place to relax afterward, and although there are multiple baths, th

The infinity open-air bath was amazing—at night we could see the illuminated Atami Castle, and in the morning we could see Hatsushima Island. Both breakfast and dinner were very delicious. This time, we stayed to celebrate our grandchild’s Shichi-Go-San and school entrance, a

Everyone warmly welcomed and saw us off, and they kindly spoke to our child at just the right moments, which made us feel genuinely cared for. There was an Atami fireworks display during our stay, and the Shuttle Service to the viewing spot made it easy for us to enjoy the spec

There was unlimited access to popular manga, plus all-you-can-eat ice cream again, so our child was very satisfied. The view from our Room was beautiful. The Facility felt old, but it was very clean, and every staff member was pleasant. We were glad we could stay comfortably wit

The Ryokan staff, the meals, the view from the Room, and the private reservable bath were all wonderful, and it was a truly relaxing trip. Since time slots for the private reservable bath and meals are assigned on a first-come, first-served basis, arriving before 3:00 PM for chec

The food was delicious, and since the restaurant is large, even at the buffet there were no lines, so I could serve myself smoothly and enjoy my meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and the staff were kind with excellent hospitality.

All the staff greeted us with warm smiles and provided attentive service, making our stay incredibly pleasant. The meals were absolutely delicious! From the staff we passed in the hallways to those inspecting the pool and the foreign staff who assisted us at the restaurant, every

The open-air bath in the Room had a strong chlorine smell so we showered again afterward, but the atmosphere was absolutely wonderful! The buffet may not have a huge selection, but everything was delicious at both breakfast and dinner, and our family was very satisfied. We will s

Thanks to that, I was able to feel summer again for the first time in a while. The Room was also spacious, and I could relax comfortably throughout my stay. Most memorable of all was the service from the staff. There were many international staff members as well, and everyone

The staff were very helpful, and we were satisfied. Our Room was Japanese-style, and it was nice that it could be divided into separate spaces with sliding doors. We were a bit concerned that the toilet area had a step up. The view was also great, and we had a very pleasant stay.