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We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

As we had never stayed in Atami before, we chose this Hotel for our 40th wedding anniversary trip. When I mentioned it to the staff at check-in, they surprised us with an anniversary dessert plate at dinner. It was beautifully done, and we truly appreciated the care they put into it for us. We chose a Room with an open-air bath. We were able to relax and soak while enjoying the view. The large public bath was also very pleasant. The meals were a delight for both the eyes and the palate. We were told the menu had just changed to the autumn selection, and in particular, the tilefish scale-grilled dish was outstanding. At breakfast the next morning, I noticed that the flowers in the vase on our table were different from those at dinner; when I asked a staff member, they said they change them between night and morning. I was impressed by such thoughtful attention to detail. Breakfast was also served as a course meal, and it was fun being able to choose between an egg dish or curry. The butter served with the bread was white in color with a rich flavor—absolutely delicious. Overall, every staff member provided courteous service and had wonderful smiles. Their attentive yet unobtrusive approach felt just right. As someone who lives a busy day-to-day life, thank you for giving me such an extraordinary escape—it became a truly memorable trip thanks to you all. We would love to visit again soon.

From the moment we entered the entrance, the welcoming color scheme and lighting made us feel at ease. We were promptly shown to our Room, and we loved both the Room and the bath. At dinner time, what surprised us even more was that the head chef personally visited each table to greet guests, explain the dishes, and even show us the actual ingredients—our conversation really flowed. The attention to detail in every ingredient and every dish was uncompromising, and we were truly moved again and again. Breakfast was just as carefully prepared; there were no shortcuts. The head chef personally shaved bonito flakes, and it was clear they put great effort into sourcing ingredients. We liked it so much that we made a Reservation for our next stay during this visit.

This was my second stay—last time with my family, and this time with my mother and siblings. The ocean is right in front of you, the Room is spacious, and the hot spring source is just behind the property. The number of dishes, the staff’s service, and everything about the Onsen—its quality, cleanliness, and variety—are all just right. It’s a truly wonderful Accommodation. It seems like New Year’s holidays are decided by lottery, but I’m hoping we get selected.

I had an exceptionally comfortable and luxurious stay. What impressed me most was the attentive, high-quality service from the staff. The sense of distance was just right, and every interaction reflected genuine hospitality, making my stay pleasant from start to finish. The Hotel has a calm, sophisticated atmosphere for adults—elegant yet never overly flashy—and feels like a wonderful space where time flows gently. The meals were also excellent, especially the vegetables. You could really taste the quality of the ingredients and how carefully their flavors were brought out, making even dining feel like a special experience. It was a memorable stay in every way—service, ambiance, and cuisine. This is a Hotel I would highly recommend for spending time with someone special or for taking a break from everyday life and relaxing at your own pace.

After staying at Karaku in Gora at the end of last year and loving it, we wanted to visit Karaku in Atami next—and we were able to make it happen this Silver Week! This time, we also invited my father. He was truly moved by the staff’s heartfelt hospitality, the Room, the baths, and every meal. Seeing him relax and enjoy himself so much made me feel like I was able to show a little filial gratitude. My husband and I also loved the lounge—different from Gora—where they grind coffee and carefully prepare each cup, which you can enjoy in your favorite coffee cup. Next time, I definitely want to soak in the open-air bath at sunrise on a clear day, so we will absolutely return! And next time, I think I’d like to have sushi. In any case, everything was wonderful!

This time, I stayed one night at Atami Pearl Star Hotel with a married couple who were friends from my university days. The place was very clean and spacious, and the service was excellent. All of the meals were delicious, with just the right portions, and we finished everything. We also enjoyed a relaxed breakfast. They even had local guri tea available, which I was very happy about. The amenities were great as well, and what made me happiest was the bed. It was the same as mine at home—soft with just the right firmness—so I slept very well. When I visit Atami again, I would like to stay at this Hotel again.

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

Although I have stayed at HIRAMATSU several times, HIRAMATSU Atami offered the most heartfelt hospitality.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!

Because the Accommodation values privacy and is designed so you won’t run into other guests, I initially wondered if it might feel too quiet and a bit lonely (I had stayed at a Hotel with a lounge the day before, so I was used to being around people). However, as time passed, this sense of privacy became incredibly comfortable, and I found myself wishing I had booked a Multiple Night Stay instead of just one night. The meals were absolutely delicious, and the staff were wonderful. I’m truly glad I chose this Accommodation, and I would love to stay again if given the opportunity.

For our golden wedding anniversary and some rest after a fracture, we chose a long-admired inn with a private open-air bath fed by free-flowing natural hot spring water. A place that usually feels out of reach—but this time we decided to splurge. We were absolutely delighted! The cuisine was delicious and beautifully presented in exquisite tableware. The variety was wonderful, too—especially the whole deep-fried scorpionfish served with sweet-and-sour sauce; I’d never had one where you could even eat the bones. After the meal, we enjoyed not only dessert but also my favorite coffee. We’re truly grateful for the thoughtful anniversary celebration as well. The bath was fantastic: a spacious, free-flowing hot spring available 24 hours a day. Even when we were sleepy, it was right there in our room, so we could soak immediately—completely satisfying. All of the staff were genuinely kind: the shuttle service (such attentive care), the smiling guide, and the meal service (their movements felt like a true calling—so considerate, great conversation), as well as everyone involved with the food. We were so happy to be able to relax at our own pace. We’ll do our best so we can come again someday.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

My 88-year-old mother, my sister and I, my daughter, and my two grandchildren (six of us across four generations) stayed at Atami Korakuen Hotel for one night and two days. Although we were a group with a wide range of ages, everyone was comfortable, and we were very satisfied with our stay. The Shuttle Service bus from Atami Station to the Hotel was extremely helpful. Our Room was an 18-tatami Japanese-style room with large windows, so we could also enjoy the beautiful nighttime view of Atami town. The breakfast and dinner buffets offered a great variety—from dishes my mother enjoys to kid-friendly options—so everyone could enjoy the meals together regardless of age. The freshly grilled dried horse mackerel was especially delicious. The large public bath was equipped with a baby bath and baby soap, so we felt at ease bathing even with our young grandchildren. We truly appreciated the thoughtful attention to detail. When we asked the front desk to arrange a taxi for getting around, they responded quickly, which helped us a lot. This is a Hotel I can wholeheartedly recommend to families traveling with babies or elderly relatives. We would love to stay again as a family. Thank you for the wonderful memories.

There are five private open-air baths, all with ocean views. For this price, the convenient location near the station, private open-air baths, and two meals served in your Room offer excellent value for money.

We stayed in a Room with an open-air bath overlooking the ocean under the fireworks festival Plan. The staff were very attentive, the food was delicious, and we fully enjoyed the many private open-air baths. There is also a beach and a park nearby, so our children had a great time. We would love to stay again.

We traveled with our 3-month-old baby. With breakfast and dinner served in the Room and a private bath, we were able to relax and take our time. The staff kindly laid out the futons early and spoke to us gently, and their warm hospitality was truly comforting. The meals at the restaurant were excellent—we even had seconds of rice. Both the Room and the garden were beautifully maintained, making our stay very pleasant. We had wondered if it would be an issue without an open-air bath, but the in-Room bath was more than enough for us to enjoy.

The Onsen, the food, the service, and the Room were all beyond our expectations, and we were able to truly relax. It had been a while since we stayed in a Japanese-style room; lying on the tatami and gazing at the garden, we enjoyed the luxury of doing absolutely nothing. The only disappointment was that while the private bath has a wonderful ocean view, there is an apartment building directly in front of it, and I was quite concerned that the washing area might be visible from there.

Because it is located on a hill, the views are wonderful, with the sea stretching out below and Hatsushima Island floating in the distance. The view from the entrance is spectacular. This time, I chose a room with a sauna and Onsen to soothe my tired body. They provided aroma oils for the sauna so I could do löyly, and having a cold plunge bath and an infinity chair made it perfect. The shared open-air bath also had excellent water quality; I used that sauna as well, and it was available from 6:00 a.m. The meals were also very delicious, and you can tell each dish is carefully prepared. There was plenty of food, and the freshly cooked rice was great too. Unfortunately I started feeling unwell and caused trouble for the staff, but I truly appreciate how kindly they took care of me. I would like to visit again when I’m feeling better and enjoy this Accommodation even more.

With its simple design and calming atmosphere, this Accommodation is recommended for restoring both body and mind. In particular, the Japanese and herbal tea lounge on the 8th floor lets you blend Japanese tea with herbal ingredients yourself, place them into a tea bag, and enjoy a wellness tea while relaxing music plays—an experience that left us fully satisfied.