อิโต × สิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง

Thank you for your heartfelt hospitality from arrival to departure. Talking with our assigned butler and the rest of the staff has also become one of the pleasures of our stay. The Room setup, Onsen, room service, dinner, wine, and breakfast were all wonderful and truly memorable. Thank you very much.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

This was our fifth stay at UMI, and this time we were able to relax as a couple—without our children, who are now in their third year of working—enjoying delicious drinks at a leisurely pace. Thank you for the commemorative towel with the Kazenokaori logo to mark our fifth visit. The dried horse mackerel at breakfast was as delicious as always, so we bought five to take home. Our children also say they would like to visit UMI again, so we plan to come back next March as a family of four. We look forward to seeing all the staff again.

I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.

Thank you very much for your thoughtful hospitality. You even prepared matcha for us, and we enjoyed it very much. The Room and bathroom were clean, and we had a very comfortable stay. The view from the Room was wonderful—we were moved to be able to take in the sea, mountains, and sunrise all at once, accompanied by birdsong. The Onsen water quality was excellent, and our skin felt pleasantly moisturized even after bathing. We would love to stay again. Thank you very much.

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

The Facility is comfortable, and the staff are very attentive. I’m especially grateful that when taxis were busy and we were told it would be 30 minutes past checkout, we were waiting outside in the heat, and they kindly invited us to rest inside until the taxi arrived. We had small children and an elderly family member with us, so we truly appreciated it.

It was a trip with heavy rain the whole time, but we arrived at the Hotel early and were able to enjoy ourselves a lot. It was disappointing that we couldn’t use the outdoor facilities because of the rain, but our grandchildren and parents enjoyed the indoor Facility, while grandpa and grandma enjoyed the Onsen. However, because of the heavy rain, it was difficult to get to the restaurant. It would have been perfect if it hadn’t rained! The Room was spacious and we were very satisfied. The food was also delicious. If I had one small request, it would be about drinks at places like the restaurant—since we were traveling with a 2-year-old, it would have been nice to have something like barley tea available.\nWe’d like to visit again next time on a day with better weather.

I would like to stay again. This is an accommodation I would recommend to my friends. It was very relaxing.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

We were worried we might not be able to arrive due to the typhoon, but we were able to stay safely. The Room, meals, and open-air bath were all very good.

Three days before our stay, my son suddenly decided to join us, so I called to ask if it would be okay to increase the number of guests. You kindly accommodated the change, which was a great help. Once again, the meals were delicious. We took our time choosing from the menu, and everything we selected was excellent—everyone was very satisfied. I was also happy to see that improvements had been made so the cypress bath in the large public bath is less slippery. We were able to have dinner served in our room again, and we truly appreciate all the help from the staff member in charge. This inn is highly recommended—you can fully enjoy both the hot springs and meals thanks to everyone’s warm hospitality. Thank you very much for taking such good care of us.

The Accommodation itself is compact, but the detached annex is impressive and offers plenty of space. The meals were distinctive yet delicious. Each dish was thoughtfully prepared.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I have stayed here many times, and I love how Mr. Ito’s space has never changed over the years—the spacious Room and the cleanliness of the bath are always consistent. However, this time the Italian-style meal was a bit difficult for us, as we are over 60. I understand that meals are probably the toughest part these days. Rising ingredient costs and the difficulty of hiring chefs really come through to us as we stay at various Accommodations. These days, it has become truly rare to find an Accommodation where all three—bath, Room, and meals—can be rated highly. Ito is a treasure trove of seafood, which is why it’s always enjoyable no matter how many times we visit. We look forward to enjoying delicious meals again, and we will definitely stop by again. Thank you for the wonderful travel memories.

We stayed in the Kozu Room. The Room was spacious and comfortable. Although the facilities are mostly shared with Kowakien, they are clearly separated in various ways, which was great. The meals were delicious and more than we could finish. All the staff were courteous, and we had a wonderful time. This is an Accommodation I can recommend.

I recently stayed at this Accommodation for the first time.\nThere were international staff working on-site, and their service was very polite and welcoming, so I felt at ease even as a first-time guest. Since I was staying with a relative who has some difficulty walking, I checked in advance about stairs; however, there was a small set of steps (about three) without handrails along the route inside the building, which made getting around a bit challenging. I think it would be helpful to have handrails there. I also feel that adding handrails to the open-air bath in the guest room would be beneficial.\nOn the other hand, every meal was delicious and more than enough in quantity—we were very satisfied. The dishes featuring seafood and local ingredients exceeded our expectations, and we were able to enjoy them at a relaxed pace. As our group enjoys drinking, we also appreciated that it was all-inclusive.\nOverall, it was a very satisfying stay, and we were impressed by the attentiveness of all the staff. With a few improvements to the facilities, it would be even more comfortable, but it was a wonderful Accommodation that made us want to visit again.\nThank you very much.

The Onsen was simply wonderful! Since we were traveling as a couple, we used the private family bath, and we slept soundly afterward. It was also lovely to soak in the footbath while watching the koi. Depending on the day of the week, there’s almost nothing around nearby, so you may want to have dinner at the Hotel or eat elsewhere in advance so you can relax. Also, I understand the eco-friendly approach with fewer amenities, but it would be very helpful if at least facial lotion were provided. Still, breakfast was delicious, and overall I’m truly glad we stayed!