อิซุ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed with you on a weekend in late September. With the weather swinging between hot and cool, days of rain, and even a typhoon, it really feels like anything can happen these days. So we decided: go where you want to go while you can, meet the people you want to meet when you can, and eat what you want to eat when you feel like it. And that meant—let’s go to WATANABE and enjoy autumn! By the time dinner started at 6:00 p.m., it was already dark outside the window. Looking up at the night sky reminded me how last year felt like summer all the way into October, and how we only started sensing autumn around mid-October. This dinner was another wonderful “WATANABE Special”—a luxurious and delicious course (including abalone salad and live Ise lobster with bouillabaisse sauce) that made me genuinely happy from start to finish. Boiled Toneri shellfish in seawater Mehikari fish fritters Herb toast topped with kampachi prosciutto-style ham Gougère filled with tartare of kombu-cured shrimp Snow crab and mushroom cake salé Red bell pepper mousse topped with Hokkaido sea urchin and consommé jelly Steamed abalone tabbouleh (couscous) with celery salad Ayu confit baked in pastry with tapenade and cucumber sauce Local turban shell & brown mushroom bourguignon-style dish Pan-seared white tilefish with peanuts, lightly curry-flavored Lemongrass granita Live Ise lobster with bouillabaisse sauce (assorted mushrooms) Homemade whole-wheat bread Japanese chestnut Mont Blanc dessert Madam’s petit fours and tea Every dish was delicious—especially for someone like me who loves fish roe/innards and being able to enjoy whole fish. Thank you for the wonderful feast both evening and morning. I’m always moved by the chef’s cooking, and soothed by Madam’s gentle smile. Thank you again for such a happy time. Today’s discovery: Madam makes that wonderfully chestnut-filled base of the Mont Blanc herself—amazing!

This is my favorite regular inn—my go-to place to reset both mind and body. This time again, the dinner I had been looking forward to was far beyond my expectations. The upgraded local fish sashimi was unbelievably fresh! I was especially happy that it included two rare types of local white fish: “Hoki-hata” and “Hige-dara.” The pleasant springy texture and rich umami of the Hoki-hata, and the refined, deep sweetness of the Hige-dara—I took my time savoring these special flavors that you can only encounter at this inn. The handwritten note listing the fish varieties also conveyed such warm hospitality. The napa cabbage macaroni gratin was outstanding—the homemade-from-scratch white sauce was perfectly balanced. Rich yet light with a gentle finish, it brought out the natural sweetness of the vegetables, and I couldn’t stop eating. The Izu seaweed soup also felt like it gently soaked into every part of my body. I feel fulfilled from within by the delicious food, then healed from without by the free-flowing natural hot spring water and suina massage therapy. Once you experience this luxurious private space, you truly become hooked. I left fully recharged once again—and I’ll be back for another boost!

We stayed here over Silver Week to celebrate a birthday. As this inn is known for its cuisine, we were most looking forward to the meals—and everything from start to finish was absolutely delicious. We booked the simmered golden eye snapper (Kinmedai) course because we really wanted to try it, and I highly recommend it at least once. The chef’s special desserts were also wonderful. There was a great selection of local sake as well. I didn’t have much of an image of Shizuoka sake before, but we enjoyed trying different ones by the single serving. The food was so good that we ended up drinking a bit too much (laughs). Our room was in a separate building, and meals were served in a private dining room, so we rarely ran into other guests and could truly relax. We also used the private bath, and together with the bath in our room, we ended up soaking four times in total. The temperature was perfect. All of the staff were polite and attentive. We’d love to come back again as a treat for ourselves—what started as a celebration turned into us having an amazing time too (laughs).

Thank you very much for taking such wonderful care of us the other day. The tea and sweets you gave us as we were leaving were absolutely delicious, and my husband and I went home extremely satisfied. This trip was to celebrate our wedding anniversary a little early. It became a truly special memory. Now that our children are independent, we’ve stayed at several places where we could comfortably travel with just the two of us and our dog, but the meals at Belle Equipe were in a class of their own! They were the best French dishes we have ever had—regardless of travel! We also truly appreciated how comfortable our stay was, and we are very grateful for the lovely gifts as well. Thank you so much! We can’t visit often, but we would love to stay with you again. When we do, we look forward to seeing you again.

We were completely satisfied with both the Room and the meals. The meal for our dog was also a feast, making this a truly happy trip. We would definitely love to stay again.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

It was a wonderful Room with exceptional hospitality. The Room felt very clean, and when the morning sun shines through the turquoise-blue curtains, it creates a dreamy atmosphere. The interior is based on white tones and has great taste. Small items and amenities such as mugs and towels were stylish, and the space—with a coffee maker, toaster, and sofa—was beautifully designed. The complimentary snacks they had prepared were also a thoughtful touch. We booked the breakfast plan, and the ingredients included items from a local bakery, plus high-quality eggs and bacon. There are stylish cafés just a few minutes’ walk away, so it seems you could also enjoy lunch or dinner there. The location is excellent—you can walk straight from the Room to the beach, which is very convenient. They also provide beach sandals, floats, and bodyboards, so as long as you bring your swimsuit you’re all set for activities. A nearby convenience store sells goggles and fishing gear too, so it feels like you could come with almost nothing. After getting out of the ocean, you can go straight to the jacuzzi or the Goemon-style bath (cauldron bath), which was another great convenience. We rented the BBQ equipment; the stylish grill was easy to use, and even though it’s outdoors under a roofed area, it was more comfortable than expected. The bed linens—including sheets and duvet—were clean with crisp freshness, and the mattress was fluffy; we slept very comfortably. The staff provided polite service with quick and efficient responses. Above all else, the view from the Room is outstanding. The color of the sea is beautiful. It was only a one-night stay in this Accommodation, but we regretted not staying two nights—it was that satisfying. I’d love to recommend it to everyone… though part of me wants to keep it secret. To all staff members: thank you for such a wonderful time.

It was such a wonderful stay that five stars aren’t enough. Of course, the room, hot spring baths, and meals were excellent, but what stood out most this time was the heartfelt hospitality from everyone on staff, especially our butler. From the reservation stage onward, we felt your thoughtful attention to detail, and we were able to relax and enjoy every moment during our meals as well. Thanks to you, it became an unforgettable final trip for just the two of us as a couple. We were truly happy. Thank you so much. We already want to come back again (haha).

We stayed at “Iroukan” during the Obon holidays. Since we were traveling with our dog, we chose Iroukan based on Reviews while searching for a pet-friendly Accommodation. The hospitality exceeded our expectations—the warmth and smiles from every staff member were truly wonderful. Of course, the food was just as highly rated: incredibly delicious and very generous in portion size. From the moment we arrived at the Accommodation’s parking lot, the staff’s kindness and attentiveness stood out—helping with our luggage, welcoming us at the entrance, and even greeting us with a charmingly retro Showa-era style that surprised us in the best way. Everyone clearly loves dogs, and our dog also seemed completely at ease throughout our three-day stay. The Onsen was also fantastic, with free-flowing natural hot spring water and both indoor and open-air baths to enjoy. It’s hard to sum up in just a few words how memorable the service was—and even the head chef’s unique personality gave us a good laugh. The building has an old-fashioned feel that reflects its history, but it’s exactly what you’d hope for in a classic Ryokan—an excellent place where you can truly relax. There is so much more I’d love to share, but if you’re going to Izu, please stay at Iroukan at least once. It’s absolutely worth experiencing. If we have another chance, this is definitely an Accommodation we would love to stay at again.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were delicious. This Accommodation was great for families with small children, as you can relax and enjoy your stay without worrying about others. It was a bit difficult to do makeup, so having a handheld mirror would be helpful.

Thank you as always. We had another comfortable stay and look forward to staying again in the future.

A sisters’ trip from Kanagawa to Izu. We stayed at Homare no Hikari, a Hotel with a calm atmosphere. Both the Room and the cuisine were wonderful, and we were very satisfied. We heard that the menu changes by season, so we would definitely like to stay again. Highly recommended Hotel. Thank you very much.

I was in Atami for work for the first time in a while, and I wanted to enjoy an Onsen, so after looking around I chose this place. From Atami Station to the nearest station, Imaihama-Kaigan Station, it takes about 1 hour and 30 minutes via the Ito Line and Izukyu Line, and it’s about a 3-minute walk from Imaihama-Kaigan Station to the Ryokan—very convenient. Rather than a typical Ryokan, it truly feels like a hideaway, just as the name Ittoan suggests. The lighting is kept slightly dim, creating a calm atmosphere. Dinner was served in a bright private dining room, and the contrast between light and shadow was wonderful. The staff member in charge—who said they started working here five months ago—explained each dish and kindly chatted with us for a while. There were many dishes, all delicious of course, but what impressed me most was the simmered splendid alfonsino served as a whole fish; it was my first time seeing it like that, and both the presentation and taste were unforgettable. They recommended rice porridge as a late-night meal, but I was far too full this time. I could use a private open-air bath for 50 minutes free of charge; I chose “Akibiyori” and was surprised by how spacious it was and how many trees surrounded it. If you think of the open-air bath area as the first floor, there is an upper level that feels like a reclining bath area on the second floor, so I could enjoy going back and forth between them. It felt more spacious than the large public bath area (ofuro), allowing me to fully relax. Breakfast was also luxurious. Both dinner and breakfast are Japanese-style meals with some Western touches, which I really liked. The Room was spacious, Wi-Fi worked without needing a password, completely stress-free. Everything—absolutely everything—was wonderful here, but above all else، the staff’s courteous yet friendly manner truly reflects what makes this inn special. Unfortunately it was cloudy with rain during my stay، so as I boarded my train home، I promised myself I would return next time under clear blue skies.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

This was our second stay, and even though we arrived nearly two hours later than planned, thank you very much for welcoming us so kindly. Both the Room and the bath were very clean. We were a bit concerned about mosquitoes given the season, but effective measures with a wonderful fragrance were in place, so we felt completely at ease throughout our stay. The sound system in the loft theater room was excellent—it truly felt like being in a movie theater. We were also shown to a private dining room, which allowed us to relax and enjoy the delicious food at our own pace, almost like in-Room dining. All of the staff were courteous from start to finish, and we had a truly wonderful time. We would love to stay again. Thank you very much for everything.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

My spouse and I stayed here, and it was an even more wonderful experience than we expected. What impressed us most was the food. Luxurious ingredients like spiny lobster and abalone were, of course, delicious, but even more than that, we were captivated by the care put into each dish—from the appetizers to the assorted small plates. The gentle flavors that respected each ingredient’s natural taste and the beautiful seasonal presentation conveyed true thoughtfulness. We enjoyed both Japanese and Western elements, and even breakfast left us completely satisfied. From our welcome through to mealtimes, the service was consistently warm and attentive. The facilities and our room were spotless, with thoughtful touches throughout, making our stay very comfortable. We also enjoyed the private free-flowing hot spring bath at our leisure without having to wait. With the sea nearby, it’s a lovely setting where you can enjoy the sound of waves—and occasionally a passing train—adding to the sense of travel. Between the delicious cuisine, hot springs, and comforting hospitality, we felt truly refreshed. We were both very satisfied and would love to return again.

We traveled with our dog. We’ve traveled to many places with our dog, and the meals here were by far the best. The portions were generous, and it’s a real shame we couldn’t finish everything. Having the meals served in our room was also a great choice. The building feels a bit old, but it was very clean and well maintained, and we really enjoyed using the large public bath. Our dog seemed to love the tatami mats and was more relaxed than ever before. All of the staff were cheerful, energetic, and very kind. We would definitely like to stay here again.

I visited with my 16-year-old Shiba Inu. With a private open-air hot spring bath with free-flowing water, a private dog run, and delicious meals, it had everything we could ask for and we were able to relax completely. The outdoor dog run and the path leading to it are neatly maintained with wood chips, and everyone at the inn was very kind to our dog—it was a wonderful, truly dog-friendly place to stay.