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This is an Onsen Accommodation you’ll want to return to again and again, with truly outstanding dedication to cuisine. Every visit leaves me thinking, “I’m so glad I came back.” Above all, I look forward to the meals each time. They are meticulous not only about the ingredients, but also about the dashi and even the grilling. The dashi is made with bonito flakes carefully shaved in-house at this Ryokan and natural true kombu kelp. The aroma and depth of flavor you notice from the very first sip are on a different level from ordinary dishes—you can taste the care that goes into it. The grilled items are also exceptional. They grill over binchotan charcoal sourced directly from a brewery in Wakayama. The eel in particular is superb: crisp, fragrant skin with tender, fluffy flesh. It’s delicious in a way that clearly reflects the chef’s precise technique and timing. I was also delighted to enjoy premium ingredients that are hard to come by in everyday life—Ginjiro uni (sea urchin), Saikyo-style hamo (pike conger), kue (longtooth grouper), Deshiko eel, and Shine Muscat “Hareou” grapes. And it’s not just about the food. The proprietress and all of the staff are genuinely warm and pleasant; their kindness comes through naturally when you interact with them. Their heartfelt hospitality is what makes this Accommodation so comfortable. The Onsen, the cuisine, and the hospitality—everything here makes you want to come back.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

We stayed for a Multiple Night Stay during our Obon trip to Yamaguchi. The detached Room was spacious, and we had a very comfortable stay. The Onsen in the Room was simply amazing, and we enjoyed it many times during our stay (we even ended with a footbath before checkout because we didn’t want to leave). The staff were also very courteous. The meals featuring local cuisine were absolutely delicious. Since it was a Multiple Night Stay, I imagine the chef had to work hard on the menu, but we were completely satisfied on both days. We’ll definitely come back to relax again when we visit Yamaguchi!

The Room, meals, and baths were all excellent. Every dish was delicious and beautifully presented. Both the Room and the large public bath were kept very clean, which was wonderful. Due to our schedule, we checked in after 6:00 PM, so we could only enjoy the Onsen twice—at night and in the morning—which was a bit disappointing. If we have the chance to visit again, we would like to take our time and relax.

Every year, our family of six goes on a trip, and this time we visited Nagato Yumoto Onsen, Hagi, and Tsuwano. On the first night, we stayed at Gyokusenkaku. The staff were very kind, the value for money was excellent, and the food was great. Even though many places now ask guests to do things themselves (like laying out futons), we really appreciated that they prepared our futons for us. As a treat for myself, I also enjoyed a massage—something that fewer places offer these days. The Onsen bath water was gentle and soft on the skin, and we were very satisfied.

We thoroughly enjoyed the silky Yuda Onsen. We also chose the BBQ for dinner, and everything was delicious (beef, pork, chicken, vegetables, etc.). The Matsuri sauce in particular was outstanding—we bought three bottles to take home. We stayed in a Japanese-style room; it was spacious, and the futon was comfortable, so we had a very pleasant stay. Thank you very much.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

I stayed here to visit Akiyoshido Cave and the Akiyoshidai Karst Plateau. It was a very fine Hotel, the Room was spacious, and the bedding was comfortable for a good night’s sleep. Yuda Onsen has an abundant supply of hot water, and the baths were excellent. A staff member near the front desk told me about highlights around Yuda Onsen, so I visited the Nakahara Chuya Memorial Museum, Rurikoji Temple, and Yamaguchi Xavier Memorial Church. Since it was Sunday, hymns could be heard and it felt very solemn; the temple also had an impressive five-story pagoda. It’s a compact town, but it was interesting and perfect for half a day of sightseeing. As for the Accommodation itself, it did feel slightly aged in places, but the meals were luxurious and the fugu sashimi was delicious. There may have been a few too many dishes overall—I was already quite full by the time I got to items like fried ayu. Personally, I felt ayu wasn’t really necessary. Also, I would have appreciated complimentary mineral water as an amenity; most Accommodations offer it these days, so I was a bit disappointed that there wasn’t any. The footbath next to the Accommodation had also dried up—whether due to water shortages or energy saving measures, it felt a little sad. In any case, thank you very much for your hospitality. Overall I had a very positive impression, though personally I would have preferred slightly lighter meals. The Akiyoshidai Karst Plateau offers truly one-of-a-kind panoramic views that I’d love to see again, so I may return in the future—thank you in advance when that time comes.

I stayed here with my daughter on a trip to Yamaguchi. We drove from Shin-Shimonoseki to the Ryokan by rental car. Right after arriving, we enjoyed the footbath, then the granite bath. After a walk around, we returned to the Ryokan for the open-air bath. After dinner, we used the bath in our Room. In the morning, we went to the hinoki-wood bath. After breakfast, we used the Room bath again. We really enjoyed all the Onsen. It may just have been how I felt, but when I woke up in the morning my fingers weren’t stiff like usual—maybe it was an Onsen effect. The food was delicious, the riverside scenery was beautiful, and there were few tourists, so it felt like a hidden gem. The staff at this Ryokan were also very welcoming and made it feel homey. The building showed its age, but that gave it character. The only disappointment was that the air conditioner in our Room didn’t cool well and it was uncomfortable. Maybe it’s an older unit? Also, there was a musty smell in the Room (different from sulfur) that bothered me. Still, I’d like to visit again if I have another chance, and if friends ask me for recommendations for a good Onsen getaway, this is an Accommodation I’d suggest.

I visited here as a child, and this time I came back to my hometown and stayed with my son and my parents. The Hotel has been beautifully renovated, so it felt quite different, but I enjoyed the nostalgic kawara soba and visited the lounge for the first time. We were able to relax together as a family, and even with just one night we were completely satisfied. The bath in the Room was great, and the private open-air bath was also amazing. The meals were delicious as well, and I would love to visit again. Thank you very much.

Once again, we enjoyed a wonderful trip as a parent and child. The staff were kind and helpful, the meals were delicious, and the Room was clean as always, making our stay very comfortable. Thank you very much.

We stayed as a family of three, and the Room was spacious, as was the bathroom. The staff were also very helpful. When going from the parking lot to the Hotel, it was raining and we got wet, so I wish there had been some way to stay dry. Breakfast was also great, with a wide variety of food.

This was my first stay. Women can choose from several colorful yukata, and dinner included Yamaguchi’s specialty, fugu tempura—beautifully presented, generous in portion, and excellent. The Onsen alternates between men and women, so we were able to use both baths. The Room was spacious enough for two people, allowing us to relax comfortably. The staff were also wonderfully attentive. I would like to stay again when I’m in the area. Thank you very much.

The service, amenities, and location were all excellent. Since this is a Hotel with locations across The whole country, I’ll be using Route Inn nationwide from next time! It was a pleasant and relaxing Hotel.

I always stay at Kiraku when I’m on a business trip to Yamaguchi. The experienced woman at the front desk always greets guests with a warm smile and friendly service, and she even said, “It’s been a while,” which made my stay even more comfortable. I look forward to staying again.

The Onsen and the food were both wonderful. The staff were also very kind. The building is quite old, but it was thoroughly cleaned and kept very tidy. The Okami theater show was a lot of fun. It wasn’t a one-woman performance by the Okami; it was a show created together with many people. Many young performers around 20 years old also came on stage and showcased various acts with the Okami. It felt like they had practiced a great deal, and we were told they are all students from Yamaguchi University. We also heard that senior students teach the acts to juniors, passing them down over time. This is a Ryokan loved by the local community. It was an amazing, one-of-a-kind trip. I would love to visit again. It was my first trip to Yamaguchi, and it became a truly wonderful memory. Thank you very much.

Conveniently located in the city center, so you won’t have any trouble finding places to eat nearby. The Hotel itself is a bit old, but it’s perfectly fine for staying. The parking lot is spacious, so you can feel at ease even if you arrive by car.

The Room was clean. The pillows were comfortable, and the location was convenient. I’d like to stay again. Thank you.