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Despite the economical rate, the bathtub had a built-in step that could be used as a seat, and there was also a separate washing area, which was excellent. The Facility and service were on par with those of a top-class Hotel costing about twice as much. I was able to relax very comfortably. The hospitality was wonderful, and the trip was truly enjoyable.

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

I stayed for one night and two days to celebrate both my mother’s birthday and mine. At afternoon tea, you kindly wished us a happy birthday and showed such warm consideration. At the spa, you provided a quad cane for my mother, who feels unsteady on her feet, and even moved our locker closer to the bathing area—your thoughtful attention to detail truly moved me. We had Japanese cuisine for both dinner and breakfast, and everything was delicious. Although this is an international Hotel, we felt authentic Japanese hospitality throughout. You also took wonderful commemorative photos of my mother and me for our birthdays, which became a precious memory. Lastly, the malasada we enjoyed at afternoon tea was so delicious that I made a special request to have it again at breakfast. You kindly accommodated us, and I was able to enjoy it to the very end with no regrets (lol). Thank you! Thanks to the care shown by all staff members, it was an extremely satisfying stay. I would love to visit again with my mother.

It was close to Ikebukuro Station, and being directly connected to the station meant we didn’t have to worry about the heat while getting around. The Room was just the right size for two people, and the sofa and luggage space were convenient, so we had a comfortable stay. Breakfast was a Japanese buffet where you could choose a main dish, and side dishes were served in small bowls you could pick up yourself, which felt clean and satisfying. We will definitely stay again.

I had a very comfortable stay. It was close to the station and very convenient. I was impressed that the skincare products at the amenities bar were Sekkisei. This time I booked No Meals Included, but I would have liked to try the breakfast if I had the chance.

The view through the large windows on the way from the entrance to the front desk, surrounded by towering trees, was instantly soothing. The Room was wonderful, and we stayed together with my two daughters’ families. As soon as my young grandchildren entered the Room, they changed into swimsuits and headed to the pool. Since I wasn’t feeling well, I lay down on the sofa by myself and relaxed quietly while looking out over the pine grove. The Room had been renovated and felt very clean and fresh. Since our group included three small children (ages 6, 3, and 0) and four adults, they prepared a spacious private dining room for us, so we could take our time without worrying about other guests. We were completely satisfied with this Hotel in every way. My husband couldn’t join us this time, but we would love to stay again together. Even though I wasn’t feeling well and wanted to avoid long walks, I was able to walk to Kamogawa Sea World—and seeing a show there for the first time amazed me and left a lasting impression.

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

Stayed on the 11th-floor ladies-only floor. The view was great, and the Room had a calm atmosphere, so I had a very comfortable stay. The two paintings were lovely, and I felt the colors and materials of the furnishings, along with the soft warm lighting, were thoughtfully designed for women. The female staff member at the front desk was also very kind and helpful. This is a Hotel I would like to use again.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

This is a very quiet and clean Hotel. It’s close to the station, which was really convenient. Both the bed and the shower room were spacious, so I could relax. I didn’t expect amenities like cleansing oil or toner, but there was a great selection of individually packaged items, and plenty of tea bags as well. The staff were friendly and approached me when I seemed to need help. There are several staff members, so I was assisted without having to wait. If I had to mention anything: The spout on the electric kettle was broken. The shower room had a slight odor (from the drain). Breakfast was a little disappointing. Japanese dishes and drinks were well stocked. The bread, pasta, and salads were excellent and delicious, but it was disappointing that some Western-style side dishes were gone (maybe because they were popular). It might have been better to go earlier.

I stayed with a friend for a fan meeting. We may have taken the wrong exit at Yokohama Station and ended up taking quite a detour, but if you follow the proper route there’s no problem at all. When we arrived, the front desk staff greeted us warmly, which made us feel very welcome. The Room had a lovely atmosphere, and the bed was wonderfully soft. I usually can’t sleep if I stack two pillows, but I slept comfortably here! My friend, who often feels tired when staying at a Hotel, said “This place has good energy,” and was able to relax a lot. There are plenty of restaurants around the Hotel as well, it’s close to the station, and I’d like to stay here again when I visit Yokohama.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

The Room was clean, and the staff were kind, making our stay very comfortable. Thank you!

It was perfect—close to the station and with a large public bath. However, when using the hair dryer in the bath’s changing room, there was one spot without an outlet, so I had to move seats to use it. Why is there no outlet nearby even though there’s a hair dryer? For breakfast, I thought the cutlet and fried shrimp might feel heavy in the morning, but they were lightly fried and crispy on the outside and tender inside—so good that even I, who usually don’t eat fried food, enjoyed them. It looked a bit tough for one staff member to handle everything alone, but when I left, they greeted me with a wonderful smile. Even if I’m not staying at the Hotel next time, it’s a place I’d like to visit again.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

It’s really close to the station and very convenient. At night, the lights make it even easier to find. The Room was quiet and comfortable. Having space under the bed to store a suitcase is a great idea. It was my first time staying in this type of Room. The Room temperature was just right, and both the amenities and the Facility were excellent. I also had breakfast—there was a wide variety of options, it was very satisfying, and delicious. I’d love to stay again if I have the chance. Thank you very much.

The Room was clean and spacious, and the bedding—including the pillows—was thoughtfully maintained to prevent odors, making for a very comfortable stay. I stayed here due to moving and was completely exhausted, but I was able to rest well. The bathroom was also spacious, which was great. I’ve stayed at other Sotetsu Fresa Inn locations as well and think they offer excellent value for money.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

I’ve stayed here several times during the peak of the summer holidays, and each time I was tired of the long check-in lines. This time, the check-in start time had been moved earlier, and it felt like the waiting time was significantly shorter. That alone was a huge help since I was already exhausted. Given the location and overlapping events, I really appreciate being able to check in smoothly even with so many guests. I understand there are a lot of guests, but could something be done about the breakfast buffet? Even after going to the venue, trays—along with glasses, spoons, etc.—and even food refills couldn’t keep up. The staff were running around nonstop, so I can imagine how hard they were working, but it seems like there simply isn’t enough manpower. I honestly felt sorry for staff members who were being individually confronted by guests with complaints. On top of that, from 8:30 a.m. it became “Reservation priority,” a rule we weren’t told about at check-in, leaving many people waiting. And although breakfast is supposed to be served until 10:00 a.m., starting cleanup around 9:30 a.m. doesn’t seem right. I hope you will reconsider the balance between the number of guests and the capacity of the venue.

There is a convenience store right downstairs, which is very convenient. When I asked questions about things I didn’t understand, they answered politely. The Room was also very clean, and I was able to relax. If I have something to do nearby again, I would definitely like to stay here again.