ตอนกลางของเกาะหลักโอกินาว่า × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I visited “PGM Okinawa Resort,” which just had its grand opening in July 2026! It has a refined, high-end atmosphere that Halekulani lovers will adore—the sophisticated design and overall vibe feel very similar. Since it has only just opened, there were still few guests and nothing felt crowded anywhere, so it was a lucky stay for me and I was truly satisfied. The Facility and service were genuinely outstanding, so I’m posting this Review to show my support! Room & Amenities The amenities are all L’OCCITANE, and the lovely scent is incredibly soothing. I also appreciated that the in-Room drinks were complimentary. Dining (Breakfast) A huge variety, including Japanese, Western, and Okinawan dishes—absolutely satisfying! As it’s newly opened, we were smoothly seated with no waiting time no matter when we went. *For a Multiple Night Stay, breakfast is held at the same venue on the second day as well, so it would be even better if guests could choose between venues. Service & Hospitality The staff’s service was truly excellent and full of hospitality. They took tons of photos for us—almost to an impressive extent—so we came home with lots of great memories (lol). Outdoor & Indoor Pools Outdoor pool: Located next to the golf course, offering lush greenery and an open feel that’s different from a seaside pool—fantastic! You can also use the covered poolside gazebo for free. Indoor pool: Spacious, with three kids’ slides—great for families. Sauna Options: Three types—a sauna with löyly (steam), an aroma sauna, and a cooling Snow sauna. Snow sauna: It was my first time experiencing snow falling from the ceiling in a sauna—I was amazed! It felt incredible on my heated body. One thing to note Because everything is such high quality overall, the only disappointment was that there isn’t a large public bath where you can soak up to your shoulders. Overall, this resort exceeded expectations in hospitality, Facility quality/specs, and comfort. I wholeheartedly recommend it to anyone who loves refined spaces like Halekulani or wants to enjoy Okinawa in true luxury!

First, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in the city, every one of them would be a hugely popular spot. All of the staff were kind, and you could really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and even having breakfast there. The pool is also generously sized, so you can swim properly. We enjoyed spending all day going back and forth between the pool and the jacuzzi in the bath area. It truly felt like a paradise Hotel. We plan to return many times.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

It was a challenging time due to the typhoon, and staying at Renaissance Resort Okinawa was unexpected, but it turned into a very enjoyable trip. This added even more to the fun of traveling in Okinawa.

I had a comfortable stay. The Room was spacious, which was great. I would love to stay here again.

The Room was very clean and spacious. The view from the balcony was great, and I was impressed by how spotless it was—clean enough to lie down on. The staff were cheerful and kind. I would definitely stay here again!

We stayed on Friday and Saturday, and we could see fireworks right from our Room, which really excited the kids. The Room was spacious, well cleaned, and spotless. The Hotel staff’s hospitality was excellent, and we definitely want to stay again the next time we visit Okinawa. The pool isn’t large, but it was clean, with an ocean view—perfect.

The location was absolutely amazing! The ocean was right in front of us, and the views were incredibly beautiful both in the morning and at sunset. The Room was spacious and spotless, and the pool and sauna were excellent. We relaxed in the evening while enjoying a BBQ, and everyone was very satisfied! Check-in was smooth, and the staff were polite and attentive. Highly recommended if you’re staying at a villa in Okinawa! We’d love to come back.

Our family, my brother’s family, and my in-laws—11 of us in total—stayed here this time. Because we were on the club floor, we could enjoy the pool spaciously without crowds, and we really enjoyed the snacks, desserts, and alcohol as well. The beach is also nearby and within walking distance. Everyone loved it and says they definitely want to stay at this Hotel again next time. I gave the dining 4 stars because we booked a Plan with breakfast and dinner included, but dinner was the same menu every day. The food was very good, but I would appreciate a bit more variety. The photo shows the view from the lounge. It’s amazing.

As always, the hospitality was outstanding. Rather than a scripted approach, each staff member’s personality shines through in their service, which leaves a lasting impression and makes the stay truly comfortable. I always hope to be the kind of guest the team is happy to welcome. This time we also used your affiliated golf course and a restaurant at The Busena Terrace, and it was very reassuring that information was shared seamlessly between them. It was the busy summer holiday season with many families, but since it was just the two of us as a couple, The Atta Terrace felt calm and especially relaxing. On our way home we talked about wanting to stay for about a week next time. We’ll do our best until we can return again.

We have stayed at the Renaissance 5 or 6 times since our child was a baby. This time, when we had dinner at Sai, we ordered sukiyaki. A female staff member prepared it for us at the beginning, but her chopstick handling stood out to us. Of course, it may be debatable whether a workplace needs to provide guidance on something like how to hold chopsticks, but watching her made us feel a little sorry that no one seemed to have taught her. Sai appears to value formality and refinement—for example, beach sandals are not allowed during dinner service. For that reason, we feel that if possible, providing additional guidance on service manners and etiquette would make the experience even more pleasant.

We stayed as a family. The Room is equipped with a kitchen and microwave, so we were able to stay comfortably even with small children. Baby items can also be borrowed by asking the front desk. We would like to stay again and highly recommend it.

It was a wonderful Hotel where we could truly enjoy an extraordinary escape in every way. The staff were well trained and full of hospitality. The Room was fantastic, of course, and it was also great fun to make our own siphon coffee, with bath salts and aromatherapy provided as well—full of thoughtful touches. The three bars were always quiet, and the pool was never crowded or filled with children running around; it really felt like a Hotel for adults. The only concern was that the parking spaces often filled up. Still, we enjoyed colorful, delicious meals that let us feel Okinawa and left us completely satisfied both morning and noon—and then we could head out to explore in the afternoon. Everything was perfect, and we definitely plan to come back next year. For an all-inclusive stay, the price even felt surprisingly reasonable. Thank you very much.

The Room was very clean. We could also see fireworks from the Room. The bathroom was spacious and nice. We had breakfast every morning, but the portions were so large that we couldn’t finish it all.

We stayed here during our trip to Okinawa to celebrate our daughter’s birthday. The front desk staff were friendly, and the Room was clean—we were very satisfied. The location is within American Village, which made it easy to enjoy the area. We heard that the Chunichi Dragons were holding their training camp at the stadium next door, and we would have loved to see it if the timing had worked out. Breakfast offered a wide variety of options, including Okinawan dishes, and it gave us a great start to the day.

We stayed as a group of six—my daughter’s family and us as a couple. We have visited Okinawa many times, both on family trips since our children were small and on trips with friends. This was our first time at Alivila in summer, and we were blessed with great weather all four days, making it an amazing stay. As one of Okinawa’s leading beaches, the water was crystal clear and dazzlingly beautiful, with an endless horizon… We were moved every day by the wonderful location. The Hotel was neither too large nor too small, the layout of the Facility areas was easy to navigate, and we enjoyed a comfortable stay. We would be happy if we could spend next summer at Alivila again.

This is a Hotel with a very high level of overall satisfaction. The staff’s hospitality is especially outstanding. It’s rare to find a Hotel where every staff member is this pleasant, so I had a very comfortable stay. The Hotel’s location is also flawless. The view from the Room is amazing. There are plenty of dining options around the Hotel, and it’s easy to get anywhere from here. If I had to mention one drawback, it would be the long wait for the elevators during peak times when many guests are heading to the pool. That can’t really be helped due to the building layout, but since the elevator hall was extremely air-conditioned, even about a 5-minute wait felt long. When I come back to Okinawa, this is definitely a Hotel I’d like to stay at again.

All the staff were incredibly kind, and it was a warm, welcoming place. You can take a walk to Muruku Beach, and it’s also conveniently located for driving to sightseeing spots such as Kahou Banta. The time spent gazing at the ocean from the Room was wonderful. There are only stairs, but the staff carried all of our luggage, which was a great help. I will definitely stay here again when visiting Okinawa. Thank you very much.

I had a wonderful stay last time, so I chose to return again. The Room was spacious and clean, and best of all, having a washing machine in the Room was fantastic. Around this season, I bought fresh mangoes at the nearby Onna no Eki and enjoyed them in the Room since there are kitchen utensils available—absolutely delicious. The breakfast buffet was also very good. This time, for one day only, I changed breakfast to lunch, and the lunch buffet was just as satisfying. It was a lovely stay. I will stay again.

Because a typhoon was approaching on our last day, they kindly recommended that we move to Naha and quickly processed a shortened stay due to the weather. I’m very grateful to the female staff member who provided such pleasant and appropriate guidance. They also happily cut up fruit we bought at a local market and stored it in the refrigerator for us. We felt so comfortable that we wanted to stay until our final day in Okinawa, but we’ll be back!