ยุฟุอิน × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 3หน้า

It was very clean. We stayed with our relatives, including four junior high and high school students! The Onsen pool temperature can be adjusted, and even after soaking for two hours we didn’t feel tired. There is also a washer-dryer with detergent provided, so we were able to finish all our laundry and check out with everything clean! Next time the kids are eager to try again—bringing rice and using the rice cooker too. The only reason I deducted one star for the Facility was that there are some overly stylish steps/level changes, and you can unexpectedly drop down, which was startling. Not only my elderly mother, but even adults nearly stepped wrong and could have hurt a foot or their back. In particular, the entrance to the bath area was hard to see due to the colors and felt dangerous. Still, it was a wonderful place! We’ll definitely stay again.

The Onsen is a beautiful blue color. The open-air bath is set in lush nature and very relaxing. The meals are delicious, and the restaurant is a lovely wooden building; since it has private rooms, you can dine at a leisurely pace. The staff were very kind—because it was raining, they came to greet us in the parking lot with an umbrella. There were many international staff members, so there were moments when Japanese was hard to communicate in, but everyone was hardworking and friendly. The building feels old, but the inside is clean with a cozy mountain-lodge atmosphere. I stayed on a weekday in June and was surprised at how affordable it was considering how good the service was. When I visit Yufuin, I definitely want to stay at this Hotel again.

We stayed here for our honeymoon, and the staff welcomed us with big smiles and congratulations, which made us smile too. Although it’s a small property, both the Room and the garden have a charming atmosphere, and we appreciated the service at the gazebo next to the Onsen. The food was delicious, and it was especially nice at breakfast to grill fish and nori ourselves. The rice was so good that we had seconds. Above all, the staff were warm and attentive, and we’d love to come back.

We stayed in a detached Room (no open-air bath). It was great that all five of us could stay together in one Room. It didn’t have an open-air bath, but since we were staying with coworkers, the large public bath was more than enough. Going up the stairs from the lobby (lounge), the detached Rooms and baths are lined up, creating a charming atmosphere. Many of the staff were from overseas and provided multilingual support, giving the impression that they are well prepared for international guests. There were also many international guests.

My wife wanted to visit Yufuin for the first time, so we stayed here. It’s in a quiet location, and the dinner and breakfast served in the thatched-roof main house were delicious. The bath was also very comfortable at just the right temperature. However, we did see stink bugs, crickets, and winged ants in the washroom and hallways, and my wife—who dislikes insects—was not happy about that. Still, since there is a semi-open-air bath, it’s understandable that insects may come in during this hot season. Other than that, it was an excellent Accommodation, and next time I’d like to bring our grandchildren.

The building, grounds, interiors, and cuisine are all works of art. The guest rooms are spacious, and not only is the greenery outside the windows beautiful, but the mountain scenery beyond feels like an ink-wash painting even in heavy rain and thick mist. The semi-open-air indoor bath also features a refined design, with pleasantly soothing spring water that makes you want to linger. A wonderful Hotel I would love to return to.

We stayed here to celebrate a family member’s birthday. The dining staff provided outstanding service and even prepared a cake for dessert, which made the celebration a success. It became an irreplaceable family memory. Thank you very much.

A charming accommodation limited to only three groups per day, offering an exceptional stay with its location and outstanding hospitality, allowing guests to fully enjoy a country-like retreat from check-in to check-out. The twin room features a veranda overlooking a vineyard, with trains running almost parallel to the accommodation at its edge. In the evening, you can witness the slow passage of night trains against the backdrop of a serene countryside sunset. The bathroom is designed with glass walls (ensuring privacy from outside), allowing guests to gaze at the night sky and stars when turning off the lights during nighttime baths. This unique feature, combined with silky-smooth onsen water directly sourced from natural hot springs, invites repeated indulgence throughout your stay—enjoying unlimited access without any interruptions. Additionally, meals include handmade dishes such as Bungo beef and pot-au-feu in perfect portions that are simply delightful. Guests can also savor wine made in-house from grapes grown on-site—a rare treat due to its limited production. Located in Yufuin, one of Japan's most famous onsen destinations, this is truly an extraordinary accommodation experience!

This is my third visit. The meals are delicious, and since there is a bath in the Room, you can enjoy it 24 hours a day. The resident dog, Luna, is also very calm and adorable! It’s a Ryokan I truly love—quiet, relaxing, and an extraordinary space where you can unwind. There’s also a dog run where they can run around freely, so the dogs are thrilled! Next time, we’re talking about coming back for a Multiple Night Stay with my husband.

The meals were even better than I expected from the Reviews, and I could tell they were prepared with great care and time. I reserved a Room on the third floor, but the stairs are steep, so I don’t think I could return unless my legs are still strong enough. Yufuin Onsen seems to have many Accommodations. I highly recommend Hakuunso.

The room had been renovated and was very comfortable. The open-air bath was a good size and very enjoyable. Above all, the quality of the hot spring water was excellent. Dinner felt a bit too plentiful. The yakiniku was charcoal-grilled, but the indoor ventilation wasn’t strong enough, so the room filled with smoke and it was quite difficult; I would have preferred options like grilling in the kitchen or teppanyaki-style cooking on a ceramic plate with solid fuel. I didn’t expect much sashimi in Yufuin, and at my age I’m tired of typical Japanese kaiseki dishes such as chawanmushi and tempura.

This time, we stayed in two Rooms, Momiji and Yuzu. We were very satisfied with everything, including the service. However, it was disappointing that the bath in Yuzu was far from the Room and inconvenient to use. Thank you for your prompt help with our forgotten item.

This was my first stay in Yufuin Onsen. A week before my stay, there had been heavy rain and I was told train services were suspended, but the staff’s phone support left a very positive impression. I chose a detached Accommodation, and the Room was clean and the Onsen was excellent. There was something like insect repellent spray in the Room, so I wondered if there might be a lot of bugs, but it didn’t bother me at all. Both dinner and breakfast were very generous portions and simply delicious. The amount is more than I can finish, so I feel bad leaving food; I would appreciate it if you could offer a smaller-portion Plan as well.

We stayed with our 4-year-old. With a loft and a terrace, our child was delighted, saying, “What a lovely house!” The place was well prepared for the cold, with plenty of flowers and soft indirect lighting. The bathroom and changing area were spacious and easy to use. It would have been perfect if it had an Onsen, but the water was pleasantly soft. We also appreciated the juice and snacks as a parting gift. We’d love to stay again!

Run by a warm and thoughtful couple. The entire property is spotless, and we were truly impressed by the carefully prepared breakfast and dinner. An outstanding Accommodation in every way.

Just steps away from Yunotsubo Kaido, yet offering a serene view of rice fields and Mount Yufu in the back, this accommodation provides a truly relaxing experience. The private onsen in the room is accessible anytime, ensuring a quiet and uninterrupted stay. Equipped with essentials like a microwave, plates, bottle opener, and chopsticks, everything you need is readily available. Considering the location and having an onsen in the room at Yufuin, this accommodation offers exceptional value.

From the moment I stepped inside, I loved the refined space at first sight. The interior and lighting were wonderful, and it felt like a special escape from everyday life. The Room was also functional and comfortable, and I was impressed by how thoroughly the spacious Room was cleaned down to every detail. It’s very convenient—just a 1-minute walk from the station. The staff were all lovely and kind, making this a highly satisfying stay. Next time, sightseeing in Yufuin will be just a bonus—I’d love to return with my stay at GEMS YUFUIN as the main purpose!

An Accommodation in Yunohira Onsen, a quiet retreat in the Yufuin area. Run by a husband and wife, it has a calm atmosphere that feels like coming back to your family home in the countryside. Dinner was outstanding—especially the Bungo beef grilled on a ceramic plate. We also enjoyed the seasonal dessert. The miso soup at breakfast was hearty with plenty of ingredients—one of our favorites. The Onsen baths can be reserved for private use: an indoor hinoki bath and an open-air rock bath. We’ll be back!

The meals are always delicious and home-style. Since I’m not good at exercise, I joined the after-dinner walk for the first time on this trip. It was a shame we couldn’t see fireflies because the typhoon brought strong winds, but I was surprised to hear there are fireflies right near the Accommodation. Apparently there are chances to see them until November, so I’d like to stay again.

A room with extraordinary spaciousness, high ceilings, and a private atmosphere as it is detached. The staff's hospitality was excellent, making it a facility I would recommend even to my most critical friends.