เบปปุ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

We stayed here with our children and grandchildren as three generations, and it was our first time. All the staff were kind, and the meals were excellent with plenty of fresh seafood. Above all, the view from the Hotel window was beautiful. You can clearly see the sun rising over the horizon right from your Room window. The Facility did not feel brand-new, as it seems to be a renovated older Hotel, but we felt it was well worth it because the accommodation rate was very reasonable. We also enjoyed using the large public bath and open-air bath comfortably. Thank you very much.

From the moment we arrived, the staff were attentive without being intrusive and were kind to our children. The breakfast and the in-room dinner via room service were both delicious—everything was perfect. We have stayed at several InterContinental Hotels, and among them, the service at InterContinental Hotel Beppu was outstanding. We were truly moved to find a Hotel we want to return to for the first time in a long while.

I made a Reservation for a Room with a semi-open-air bath the day before my stay. First of all, the layout and flow were incredibly convenient. It seems all Rooms with semi-open-air baths are on the first floor, and the large public bath, dining venue, and café bar were all just steps away from my Room—so I didn’t have to walk long distances. If you go to the large public bath a bit later in the evening, it’s almost like having it to yourself. There’s also a mist sauna, though it felt more like a light drizzle and left my head completely soaked (lol). The in-Room semi-open-air bath was fed directly from the hot spring source (free-flowing), and being able to use it anytime was fantastic! Since it was summer I expected insects, but there weren’t any issues. The Room was clean—and above all, unbelievably spacious (lol). For dinner, international staff kindly explained each dish as they served it. It was an excellent Hotel in every way!

It was my first visit in several years, and the Onsen, meals, service, and the staff’s hospitality were all wonderful. I was especially impressed that you even cleaned our car at checkout. We’ve gained another unforgettable memory, and we will definitely return. Thank you to all the staff.

Five siblings stayed here together. Our Room was on the second floor, but because the Accommodation is on a hill, we had a great view over the green trees and the Onsen town. The spacious bedroom and Japanese-style room can be separated with sliding doors, which helped us catch up on sleep after the ferry ride. The floor chairs were also very helpful for our elderly family members, and we appreciated the thoughtful touch of having a coffee maker in the Room. We were also grateful that you accommodated an allergy request even though we had failed to inform you in advance. The meals were delicious as well—beautifully presented creative dishes with wonderful colors. The Hotel’s atmosphere, furniture, and furnishings felt beautiful, as everything is carefully maintained and used with respect despite its age. We love Kyushu, so when we visit Beppu again, we would like to stay here again.

I stayed at this Ryokan for my first Beppu Onsen trip, and I truly feel it was the best choice. The room had an Onsen bath, allowing us to enjoy it multiple times with our children and fully relax as a family. Additionally, the private family bath was spacious and highly recommended. What left the biggest impression was the delicious cuisine. Each dish was carefully prepared, incredibly tasty, and thoroughly satisfying. The Oita specialty "Toriten" we ordered additionally was exceptional. The attention to detail in children's menus and portion sizes made for a wonderful dining experience. The staff were consistently kind and attentive from arrival to departure, making our stay pleasant and enjoyable. They also provided detailed information about Beppu Onsen, creating great memories for our children. From the meals to the staff's hospitality to even small amenities, every detail reflected their dedication to excellent service. It truly is an outstanding accommodation. If I have another chance to visit Beppu, I would love to stay here again. Thanks to this Ryokan, we had a fantastic trip in Oita. Thank you for such a wonderful time!

The road to the Accommodation includes steep slopes and narrow sections, so guests who are not confident drivers may find it challenging. On arrival, we received a warm welcome and had a pleasant check-in. The Room was spacious, spotless, and filled with great natural light. However, the Beppu view was blocked by overgrown trees outside the window; please trim them. There were many types of baths, and the iron-rich indoor bath in particular had excellent water quality. The private family bath and open-air bath also offered superb views, which we really enjoyed. Dinner and breakfast were luxurious, featuring only delicious ingredients—very satisfying. All-you-can-drink beer in the lounge is an irresistible service for beer lovers. It seems there are even more wonderful Accommodations in your group, so I’d like to try another one next time as well.

My dog requires nursing care, and we were able to relax with peace of mind in a spacious tatami Room. The staff were also kind. There are many great restaurants nearby, and we enjoyed takeout indoors as well! It was the season for fireworks, and we could see them clearly from the Room window—such a wonderful memory. We would love to stay again.

The Room was bright with a great view, spacious and clean—an extraordinary, non-everyday space that truly made us feel we were on a trip. It was an east-facing Room where we could even see the sunrise. The bath was also very relaxing! The meals were excellent as well, especially the sashimi. We stayed three nights at Hotels of a similar or higher level, but this Accommodation gave us the highest overall satisfaction. The coffee served at breakfast was also a much-appreciated service. When we visit Beppu again, we would definitely like to stay here. To maintain good service, it felt like efforts are being made to reduce costs in areas such as amenities. That is completely understandable given the current circumstances, however, not having towels or cups prepared for children was inconvenient, so we would like to see this improved.

I stayed here on a trip to Beppu and Oita that also included watching rugby. It’s a modern, average Business Hotel, but it’s conveniently close to the dining and nightlife area and right next to the bus stop from Oita Airport. Beppu Station is also within walking distance. Personally, I’d like it even more if the large public bath had a sauna. There is a pleasant fragrance near the elevators.

This was my first stay here. Because it is a dog-only Hotel, I felt safe and comfortable throughout my stay. The building is equipped with air conditioning almost everywhere, so it was pleasant even on hot days. Everything was excellent—the meals (including dog food), the Onsen, the indoor dog run, the Room, and the service.

The private open-air bath was very relaxing. Dinner was delicious, featuring many Oita specialties. There was a wide variety at the breakfast buffet, and I ended up eating too much. I also enjoyed the all-you-can-drink shochu. The service was excellent as well—the front desk staff member, the staff member refilling the shochu, and the staff member from overseas were all very kind and helpful, making our stay truly comfortable. Thank you very much.

We stayed in an 11th-floor sea-side Room. The Hotel is right in front of the ocean, so the view was wonderful, and the sunrise was especially beautiful. Both the panoramic bath and the indoor bath were very relaxing. I also liked that the washing area was in a separate room.\nThe dining area is on the 12th floor, so we enjoyed our meal while looking out toward the mountains. At dinner, the staff offered to take photos for us, which made us happy. The food was delicious, and we were glad there were many Oita specialties. There were sashimi, karaage (Japanese fried chicken), toriten (Oita-style chicken tempura), dango-jiru soup, shiitake curry, sea bream dashi ochazuke, French toast, soft-serve ice cream, and many other tasty dishes.\nThe Room felt clean, and I liked laying out our own futons because it meant no one needed to come into the Room. All of the staff had a great atmosphere as well—overall we were extremely satisfied.

An Accommodation I’d been looking forward to even before the trip! The Room felt luxurious yet relaxing, with tatami mats that made it especially comfortable. The welcome dango were also incredibly cute! Having a bath in the Room meant I could soak whenever I wanted—it felt wonderfully indulgent. On the second day, I planned to explore Oita from early morning, but I loved the Accommodation so much that I ended up staying until the very last minute before checkout. When I visit Oita again, I’d definitely love to come back.

This time, I stayed with my 93-year-old mother. I had informed them by phone in advance that an elderly guest would be with us, and they thoughtfully provided chairs in the Japanese-style Room and the in-room bath, and also took our mobility into account when arranging access to meals and the large public bath, which was a great help. The meals were also delicious, and we were very satisfied with this Accommodation.

I think this is a very good Hotel with excellent value for money. If I had to mention one drawback, it would be that it can feel crowded and a bit hard to get around because there are so many guests—proof of how popular this Accommodation is. Thank you very much for your hospitality during my stay. I would love to stay again if I have the opportunity.

The perfect Accommodation for anyone looking to enjoy plenty of Beppu’s hot springs! Located right in front of the station, it makes planning your Onsen-hopping easy, with excellent access wherever you want to go. The Room amenities are also great, so you can sleep soundly and recharge after a day of Onsen hopping. Both dinner and breakfast are delicious and will fully restore your energy for the day! (The freshly fried toriten at dinner is amazing!) Make this your base for visiting hot springs, and you’ll be able to enjoy Beppu to the fullest!

It was a 3-day, 2-night stay. On the first night, I had a steak bento, and on the second night, I had a sukiyaki set meal—both were delicious, with very tender meat. The breakfast buffet had slightly different menus on the first and second mornings, which was nice. I also got to make my own soft-serve ice cream! The Onsen was not crowded; the water was on the hot side, but I could relax and enjoy it. Thank you very much for your hospitality.

Everything was excellent. We had both dinner and breakfast. You could really feel the chef’s attention to detail. It was delicious! The rice was especially great! Free beer was the best!

I’ve stayed at many Beppu Onsen Accommodations, and this one offers the best value for money. I checked in around 3:30 p.m. and went straight to the large public bath for a soak. Afterward, there was a free beer and drinks service in the relaxation area, so I had a few before returning to my Room. Back in the Room, I slowly enjoyed the beer and sake I’d brought until dinner time. Just before 6:00 p.m., the front desk called to say they would come to prepare dinner, and an attendant arrived and efficiently set up the in-Room meal. The food was a mini kaiseki course—nothing extravagant, but both quality and quantity were more than satisfying. For drinks, I ordered two servings of warmed Nishinoseki sake and enjoyed it very much. Breakfast was a buffet in the dining area with plenty of Japanese and Western options, and I left completely full. After breakfast, there was also complimentary coffee and sweets in the lobby—so generous it made me wonder how they can make it work. In any case, this is an Accommodation you’ll definitely be satisfied with, so I highly recommend it.