มัตสึเอะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was a wonderful guest Room worthy of the “Special Suite Annex.” In particular, the Japanese-style Room facing Lake Shinji was a corner Room with a small Japanese garden, and we were able to relax while sitting on the veranda. It was unfortunate that we couldn’t go out onto the terrace due to the rain, but we were able to take our time soaking in the Onsen in the in-Room scenic-view bath while looking out over Lake Shinji. Each dish was excellent, and the sea bream rice at breakfast was outstanding.

The Room was very clean and lovely, and I had a comfortable stay. The windows open fully, so you can really enjoy the riverside atmosphere. In the morning, I could even see boats collecting clams. It’s also close to the bus stop, making it convenient for getting anywhere. Everyone at the front desk and the cleaning staff were kind and helpful. The bathroom was clean as well, and it was very pleasant to use. One downside was that there was no luggage rack. Since I have back pain, I placed my luggage on the desk with permission, but then I couldn’t use the desk, which was disappointing. Also, not having a clock by the bed was a small inconvenience. If these points are improved, I think it would be an even more comfortable stay. That said, it’s a wonderful Hotel. I’d definitely like to stay again if I have the chance.

We traveled from Aichi Prefecture to visit Tottori and Shimane. After sightseeing at Matsue Castle, we made a Reservation at this Ryokan. Even though it was the day of our trip, the front desk staff were very helpful, and the Room and overall environment were excellent.\n\nIf you’re heading from Matsue Castle to Izumo Taisha, I highly recommend this Ryokan.\n\nThe morning clam miso soup was delicious.\n\nI would love to stay again if I have the chance. Thank you very much!

Choosing a Room with a lake view was absolutely the right decision! It’s a wonderful Hotel, and the price was very satisfying!! They offer free bicycle rentals, so we could cycle to Matsue Castle and along the lakeside, and it became an amazing trip. The Onsen was also very relaxing, and I was impressed by the choice of shampoo and conditioner. We were also very satisfied with the breakfast buffet with a great view. All of the staff were friendly, and we had a comfortable stay. Next time, I’d like to visit to coincide with the fireworks festival. Thank you for taking such good care of us.

We were welcomed at the entrance, completed a seated check-in, and when we arrived on our Room floor, the lovely aroma (bergamot) made us feel wonderful. Our Room was upgraded for us. The open-air bath in the Room was spacious and very relaxing. The large public bath was also excellent. Dinner was delicious from start to finish. The Shimane wine as an aperitif was so good that we also had a glass of white wine—and the tasting of three local sakes was outstanding. The meal included wagyu simmered in wine, simmered nodoguro (blackthroat seaperch), Shimane wagyu shabu-shabu, and unameshi—all incredibly tasty. I was completely full and thought I could only manage dessert, but I ended up finishing everything. So full! Breakfast was also wonderful—the freshly grilled overnight-dried conger eel was amazing. And my favorite treat, the shijimi clam miso soup, had large clams and a light flavor; it naturally made me let out an “ah,” like something out of Bakébaké-style folklore. All of the staff were polite and kind, and we felt very comfortable throughout our stay. It turned into a great trip, and we would love to visit again. Thank you very much.

The building feels a bit old, but the Accommodation is clean and well maintained throughout. The front desk staff were all polite and kind. Because it was hot, they kindly let us into our Room earlier than the check-in time, which was a big help. We had a beautiful view of Lake Shinji from the Room. The Onsen was very relaxing, and dinner was delicious—we were able to enjoy it at a leisurely pace. We also made a Reservation for the private bath, and it was truly amazing. A must-try! Everything was wonderful, and it’s an Accommodation I’d love to stay at again.

I stayed here for a trip.\n\nI chose it mainly for the location, but it was even cleaner than I expected, and the Room was very practical—I'm extremely satisfied!\n\nThe breakfast was especially outstanding!\nThere was a wide variety of dishes, and I never expected a live kitchen omelet station—it was delicious. (I did notice the flow of traffic wasn’t great, but I guess that can’t be helped.)\n\nFor this price, the quality is excellent. I was truly impressed!\nThe lobby is also spacious and luxurious, making you feel like you’re treating yourself.\n\nThank you very much!

After entering, you take off your shoes, and since the entire Accommodation is tatami, you can walk around barefoot, which was great for children. The lobby and Room were spotless down to every corner, and everything—from the facilities to the Onsen—was impeccably cleaned, making it very comfortable to stay. At night, we could enjoy free late-night soba, and after bathing there was complimentary ice cream and more. The breakfast buffet had a wide variety of options and was delicious. We were completely satisfied with this Accommodation! The staff were consistently pleasant and welcoming, so I’d recommend this Accommodation to everyone visiting Shimane. It’s an Accommodation that made us want to come back again. Thank you very much.

This is a long-established Hotel located at the foot of Kunibiki Bridge near the station. I ended up staying for three nights, and the interior had been renovated, so it was comfortable. The self-serve style of picking up necessary amenities from the front desk is common these days, but they also had small snacks here, which was a nice touch. There was a good selection of welcome drinks, and breakfast was delicious with a wide variety of side dishes.

This was my first stay at Dormy Inn, and I finally understood why my daughters always say, “This Hotel is great” whenever they use it on their trips. It goes without saying that it was quiet and the breakfast was delicious. What I personally loved most was the bottled water in the fridge—it was incredibly cold and felt amazing on my sweaty throat. Since it’s often left outside the fridge at other places, I was genuinely happy about that. There were also snacks provided, which helped satisfy a small hunger. Having a TV in the bathroom was a first for me, and watching a program while soaking in the bath was such a unique experience. The staff were all cheerful and efficient, which left a great impression. Thanks to this stay, I had a wonderful time in Matsue. As an aside, Dormy Inn’s character “Dormy Inko-chan” is adorable—it's rare to see a mascot with that kind of look (lol). Thank you for the sticker as well. I’ll be back again. Thank you very much.

I stayed here for my favorite artist’s event. This was my second stay, and it was very comfortable again! Everything at breakfast was delicious, but the natto, clam miso soup, and mille crêpe were especially tasty—I ate until I was full. I’ll stay here again!

I think the price, the Room, and the service were all very good. However, there was one disappointing point: cleaning was not thorough. I believe it would be even better if this were improved (that is why I am posting). The logo above the Hotel entrance and the wall-like structure in front of the entrance looked like they had never been cleaned and were dirty with dust buildup. In the Room, dust had accumulated on the air purifier, air conditioner, and around the bed by the window. I understand it may not be possible to clean these every day, but if they could be cleaned at least once a month or once every three months, I think it would feel much cleaner overall. I am posting this with hopes for improvement. I apologize for saying this while all Hotel staff are working hard.

It was very convenient being close to the station since I had an early morning train. The air conditioning works well. There are several convenience stores nearby. I really appreciated the complimentary meal. Thank you for the wonderful food. The front desk staff were also very helpful (especially the female staff). If I have another opportunity, I would be happy to stay again.

The service was fine. The biggest drawback was that the parking lot was hard to find. I went to the large public bath around 20:30, but there were only enough washing stations for about four people and it was full, so I couldn’t even get into the tub and had to wait naked. It was right after dinner when it gets crowded, so it seems better to go at a different time. Overall, I would have liked the price to be a bit lower.

This is my fourth stay. The staff's service was, as always, excellent. The Room was very clean and I am extremely satisfied. I would definitely stay here again if I have the chance.

It is conveniently located near Matsue Castle, and we stayed here while sightseeing.

For our summer trip to Shimane Prefecture, we chose Matsudairakaku based on everyone’s Reviews. The spacious, spotless Room connected to the garden was wonderful, and dinner was truly more than we could finish—we looked forward to it every night. They also had a great selection of local sake, and we ended up drinking a bit too much. When sightseeing, they shared recommended routes that only locals would know. On our last day, since we had an early departure, they kindly prepared breakfast earlier for us as well—we apologize for the inconvenience. Everything was perfect, and it made for a fantastic trip to Shimane. We would love to stay again if we have the chance.

The entire Accommodation rental was very clean! It was so well equipped that I honestly wanted to make it my own home. There were air conditioners in every Room, toilets on the 2nd and 3rd floors, a washing machine with detergent provided, and even a bathroom system that lets you hang laundry and dry it with warm air. Our family was extremely satisfied! We were also grateful to receive souvenir bags for each person. Everyone—if you stay even once, you’ll make great memories. Please try staying at this Accommodation! Thank you very much! Oh—I forgot to take photos of the Accommodation.

We stayed as a family. The property has been beautifully renovated, well-maintained, and we had a very comfortable stay. We would love to visit again.

We stayed as a couple in a whole Samurai residence accommodation. The comfortable distance with the staff made us feel at home. They were friendly and considerate, allowing us to relax completely. The food was especially outstanding! The dishes, prepared by Mr. A, a former chef of Tokyo Prince Hotel who also served for the Imperial Household Agency, were truly delightful—thank you so much! Located near Matsubara Castle, it was convenient for sightseeing on foot. A fulfilling trip and highly recommended accommodation!