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It was absolutely amazing! Since we stayed just one night, it flew by, but I’m so glad we decided to rent the whole house! The place is stylish in every way, and there were plenty of towels—so after playing in the pool, we went straight to the Onsen! We could also do laundry, played in the pool again the next morning, and then back to the Onsen! The hot sandwiches included in the breakfast Plan were very filling. We also found the Arita mandarin orange juice that came with breakfast being sold elsewhere as a souvenir, so we bought some to take home. The quality of the meat for dinner BBQ was excellent—tender, juicy, and truly delicious! Meat included in BBQ Plans is often tough and not very impressive, but this one was incredibly good! Next time I’d love to bring friends and definitely stay here again!

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

The view from the window was breathtaking, and we were able to enjoy a truly luxurious time. The sunset in particular was stunning—better than we had imagined. We would definitely like to stay again.

My elderly mother had a wonderful stay—thank you! During our Multiple Night Stay, you kindly lent us a locker and helped us switch to a different Room, which was very helpful. The lobby was also quiet and pleasant.

We stayed in Building D, which is pet-friendly. Everything was spotless and very comfortable. There’s honestly nothing to criticize, so here are a few tips to help you enjoy your stay even more. Jacuzzi / Open-air bath / Pool: 　Bringing a swimsuit is recommended. Stink bugs (currently a large outbreak): 　It’s helpful to bring sticky tape for removal. Bakery: 　There’s a great bakery nearby. Amenities: 　High-quality POLA amenities are provided, so you only need to bring the basics. To fully enjoy it: 　You’ll probably want to stay two nights. Appliances: 　Most appliances are available, but there doesn’t seem to be an air fryer (probably). Shirarahama Beach: 　It’s just under 2 km away—slightly far. Dogs aren’t allowed on Shirarahama Beach, which is disappointing, but the beauty of the beach is amazing.

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and a wide screen was also installed—so comfortable that we never felt like going out. All of the staff were kind and attentive, making our stay pleasant from start to finish. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very kind and even took photos for us, making it a great memory. The lightning show, with its many messages appearing in the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this is an Accommodation I wholeheartedly recommend.

We stayed one night in a second-floor Room starting 2026/6/6. Our group was two adults, one 2-year-old, and one Pomeranian. The Room was stylish, clean, and spacious, and the private open-air Onsen bath was more than large enough. The water temperature was easy to adjust. Even though it was June, we didn’t notice any insects, and it was wonderful to be able to bathe 24 hours a day at whatever temperature we wanted. The only reason this isn’t a full 5 stars is the lack of a view (it didn’t bother us at all at night). We were surprised to find an indoor puppy area in the Room that’s big enough for light running. Also (in a good way), even though the Facility is extremely clean, dogs are allowed to walk anywhere as long as they’re on a leash. The vanity has double sinks and is very comfortable. There’s also a front-loading washer/dryer, so staying two nights or more would be easy. The shower room is very spacious, which made bathing our 2-year-old much easier. The kitchen is well equipped with appliances and tableware for cooking, but we ate out this time. Within walking distance there are great sushi places, buffets, loco moco spots, and an infinity-style scenic footbath with amazing views. Shirarahama Beach is about a 20-minute walk from the Hotel—an excellent location. Within about 10 minutes by car are Toretore Market as well as recommended yakiniku and pizza restaurants. They offer free rental of an outdoor wagon: we loaded our 2-year-old and our Pomeranian into it and walked to Shirarahama Beach. At night we went to a buffet about a 3-minute walk from the Hotel; after our child fell asleep we enjoyed Onsen time with drinks; the next day we bought delicious bread from the attached bakery Hotel before sightseeing. Thanks to all of this, we had an amazing holiday. We will definitely return—if I had to nitpick: - I would have liked a baby guard to prevent falls (we pushed the beds together and used pillows as a barrier) - I would have preferred an enclosed toilet room (this is also why it’s not quite full marks for the Room) We’ve stayed at many pet-friendly Accommodations before, but considering location and value for money, this was by far the best. We will absolutely come back. Apparently Rooms on the third floor have ocean views—next time we’d like to stay there.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

We had an extremely satisfying stay in every way. This time, we stayed in both the villa and the Deluxe Twin, and both Rooms were very clean. However, on the first night we chose to have a BBQ at the villa, but it was too hot to handle. We thought it would be nice if there were a mist system on the terrace.

It was my first visit in three years. I was truly happy to be welcomed so warmly by everyone. This time, I brought my second son’s family and my mother. It also served as a celebration for my daughter-in-law’s birthday. My sons were thrilled and said the bathwater was amazing. The Room was also very comfortable. We don’t often get the chance to travel together, so we were able to make some wonderful memories. Thank you very much.

Thank you very much for your hospitality. The service was courteous, the Room was clean and spacious, and I was able to do laundry. There was also a desk and chair where I could relax with tea. The bath had a Mirable shower, a jacuzzi, and a mist shower that felt wonderful. I only ordered breakfast in the morning, and the bread was delicious.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.

I booked this on short notice during an unexpected day off, hoping to take my grandchild to the beach. We arrived around 10:00, and thanks to the front desk staff’s courteous guidance, we were able to park smoothly and proceed through check-in procedures, changing clothes, and luggage storage without any stress. Within an hour, we were already relaxing on the beach. That day, due to Typhoon No. 10, the waves became quite high and swimming was prohibited from 14:00. Even so, with its excellent oceanfront location—and since we could enjoy the pool and park until check-in—my grandchild stayed entertained and was very satisfied. As for the Room, we were upgraded, and through the wide horizontal window we fully enjoyed the privileged feeling of being right on the oceanfront. The staff were pleasant throughout, making it a very comfortable one-night stay.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

We stayed one night in the Modern Japanese Suite for our 2-year-old child’s birthday. The building, service quality, and food were all outstanding. Just as rumored, the impressive architecture, interiors, and many artworks felt extraordinary and were a joy to take in. The Room was also wonderful—the bay view was beautiful, and the clean, simple design made it very comfortable. The bath area was very spacious, with lounge chairs throughout where you could relax. Drinks were available inside as well, making it a bath you could happily stay in for hours. The changing room was kept clean too, with staff frequently replacing towels. In particular, the open-air bath at the large public bath on the first floor was surrounded by nature and truly excellent. And true to its name “King’s Buffet,” the selection was abundant and everything was delicious. The dinner steak and the seafood rice bowl at breakfast were of a quality you wouldn’t expect from a buffet—we were extremely satisfied. Because it was our child’s birthday, they took commemorative photos in the lobby at check-in and gave us printed photos at check-out. We were deeply impressed by their hospitality as well. It was a truly wonderful one-night stay. This is a Hotel we would definitely love to stay at again. Thank you very much.

Thank you for your kind support. We used to stay with our pet often. After our pet passed away last year, my spouse and I have been using your villas and condominiums to relax and enjoy our time together. We always appreciate how clean the Room is, and we hope many more guests will stay here. Wishing you continued success. Thank you very much.

I finally got to experience this Accommodation I’d been curious about for a while, thanks to its appealing Instagram posts and high rankings online! In conclusion, it’s a wonderful Onsen Accommodation with a high level of satisfaction that truly lives up to the hype. The food is especially outstanding. At dinner—famous for its boat platter—you can enjoy Kishu-style whale dishes, along with a lineup of carefully prepared courses. As for the Onsen, it was a bit disappointing that every bath felt too hot to fully relax in, but you can still enjoy thoughtfully designed baths, including an open-air bath where you can feel the sea up close. I’m glad I found an Accommodation I’d love to return to in another season.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

Fireworks were scheduled at Shirarahama that day, and while looking for a nearby Hotel, I happened to find availability and made a Reservation for a Room with an open-air bath. The Room was very clean and relaxing, and watching the fireworks right in front of us became a wonderful summer memory. Above all, the staff’s hospitality was outstanding. Everyone was courteous and very kind. I don’t usually write Reviews, but this was such a wonderful Hotel that it made me want to leave one. Next time, I’d like to stay in a different Room as well. I will definitely visit again. Thank you very much.