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I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

The best part has to be the amenity buffet in front of the lobby. They have not only toner and lotion, but also nose pads, eyeglass wipes, and even items for reducing foot swelling. It’s also nice that they offer drip coffee and tea. Toner and similar items are also available in the large public bath area, along with several types of shampoo and conditioner. The large public bath and sauna are a bit small, but more than sufficient if you avoid peak times. The sauna is set quite hot, and you can relax and fully enjoy the cold tub as well. The vending machine area is well stocked too. There’s an “otsumami” snack gacha, freshly baked bread, and drinks; beer and chu-hai are sold at regular prices or slightly cheaper, which is very helpful. Since it’s located in Americamura (Amemura), it can feel a bit unsafe if you go out at night, but there’s no need to worry because almost everything can be done within the Hotel. The staff are polite as well, and I expect I’ll stay here again.

Close to the station, with great convenience, a clean Room, and plenty of amenities. Above all, the staff were very courteous and helpful. Even when taking photos, a staff member kindly offered assistance, which made our stay comfortable. The meals were delicious as well—we were very satisfied. Thank you very much. However, it was disappointing that the window design seems difficult to clean and there was some dirt on it. I looked into it and it seems this was anticipated, but perhaps it turned out to be more challenging than expected.

This was my second stay, following my visit during last year’s Expo. As a smoker, I really appreciated having a smoking Room. The Room was clean, the staff were very helpful, and the breakfast was excellent. This Hotel isn’t just somewhere you stay because you’re in Osaka—it’s a place that makes you want to go to Osaka just to stay here.

The location is excellent, which makes shopping and dining very convenient. Today I came back around 3:00 PM and took a break in the lounge. There were also families with small children, but the parents properly reminded them even if they got loud, so it wasn’t as noisy as last night. When I entered the Room, it had been cleaned beautifully again today, and the amenities were neatly arranged. The woman I met near the elevator and the woman who kindly carried my paper bag—everyone not only cleans thoroughly but also greets guests with a smile, which really lifts my mood. It’s a small thing, but it’s also nice that the elevator arrives quickly.

I stayed here during a trip to Osaka. The price was reasonable, and there were TV games and karaoke, plus plenty of amenities (a wide variety of shampoo, conditioner, and body soap). There were also free all-you-can-drink and all-you-can-eat soft drinks, alcoholic beverages, and popcorn. You can also make your own ramen for free (up to one serving per person), which the kids really enjoyed. The 4-person Room was comfortable, with bunk beds, a large bed that could easily sleep two people, and a spacious bath. The Hotel’s affiliated parking was also free, making it a great Hotel for family trips. It was not only convenient for sightseeing in Namba and Shinsaibashi, but also very well located for getting around by train. I would definitely like to stay here again when I visit Osaka next time.

This was my third stay at a Via Inn Hotel, following Kyoto Station Hachijoguchi and Prime Shinsaibashi Yotsubashi. Wherever I go, the Via Inn group consistently offers Facilities, service, and amenities that I find satisfying every time. I had another comfortable stay this time as well. Breakfast has its own特色 at each Hotel, and I always look forward to it—this time the inari sushi and tofu were especially delicious. I would love to stay again if I have the opportunity. Thank you very much.

The space was clean, odor-free, and well-maintained, making for a very comfortable stay. Convenience stores and pharmacies are nearby. The location is excellent with close proximity to the station.

The service, rooms, and breakfast were all great—but the breakfast selection was incredible! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in everything, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a little surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so we had no trouble at all.

I stayed in a smoking room and was very satisfied! I’d love to stay again!

Every Richmond Hotel is wonderful, no matter the location! This Room was prepared exactly as I requested in advance, it was spacious, the bathroom was reasonably large, and the cleaning was perfect—there were zero complaints. If I had more time, I’d love to stay long-term. I’ll definitely stay again if I have the chance!!

The room is by far the most spacious in its price range. The bathroom and toilet are separate, and the toilet has an Otohime sound-masking device, so my wife was happy. The amenities are more than sufficient, and the Room is clean. Most guests are foreigners, but there’s absolutely no inconvenience for Japanese guests. We stayed for a Multiple Night Stay and had no complaints at all. I’d like to stay again. The nightwear is unisex by default, so it might not fit larger men. I’m 175 cm / 73 kg and it felt a bit tight. They may offer loaner sizes as well. Coin laundry: washing 100 yen; drying 200 yen per 20 minutes. In standard rooms, the hair dryer is a Panasonic model that costs around 5,000 yen. Small packs of cleansing oil, toner, emulsion (lotion), face wash, etc.—the kind that’s fairly pricey (according to my wife)—are available for free. The shower water pressure is good too. There’s also a convenience store just a 1-minute walk away, which is very convenient.

After watching kabuki at Shochikuza and having dinner in Dotonbori, I stayed here. The rate was reasonable for a Saturday night, and the location was close by and very convenient. The Room was compact, and the amenities were well stocked. The shampoo and other toiletries were from DHC, which felt nice rather than cheap. Since my plan was No Meals Included, I had breakfast at a stylish yet affordable cafe on the first floor of the Hotel. The banana smoothie in particular was delicious. I’d like to stay here again when visiting this area.

I only stayed overnight and didn’t have any meals, but the Facility was very clean. Whenever I messaged via LINE, I got an immediate reply, and the explanations were provided by video, so there was no need to talk back and forth, which allowed me to secure plenty of personal time. I’d like to use it again.

I stayed at this Hotel near Namba Station to catch an early morning train to Koyasan. When I went to the front desk before check-in to leave my luggage, an international staff member assisted me and kept my bags. There are lockers in the front lobby, and the staff handled everything politely. At check-in, only international staff were present as well, which made it feel like I was abroad. I was surprised when a staff member said, “Passport please.” I replied that I am Japanese and they proceeded with the process, but since I did not see any Japanese staff during my stay, it almost felt like I was overseas. This may be because many guests are from abroad. The front desk area had a water dispenser, an ice machine, and various amenities, so I selected what I needed and took them up to my Room. The elevator requires you to tap your key card to access your floor, which felt secure. The Room was clean and easy to use; however, the table was quite low. It was fine for tea or meals but not suitable for working on a laptop or writing, so I slightly regretted not booking a twin Room. It is also close to Kintetsu-Nippombashi Station, with Namba Station and many restaurants within walking distance—very convenient. Thanks to an IKYU sale deal, the value for money was excellent.

I was able to relax and enjoy a calm atmosphere. I was satisfied with the breakfast, and the bread was delicious; I could enjoy my meal in a peaceful setting. I would like to stay here again.

I was excited to return again this time. Unfortunately, I couldn’t see the sunset I had been looking forward to, but more than making up for it, the Club Lounge staff were wonderful with their warm smiles. In particular, the attentive care and refined hospitality of the female staff made me feel they further elevated the Hotel’s sense of quality. I enjoyed a consistently comfortable, luxurious, and soothing stay. I would love to visit again.

The Room is compact yet equipped with everything needed for a comfortable stay. The breakfast buffet, especially the customizable seafood rice bowl, was delightful and highly satisfying. Guests can also enjoy Dormy Inn's signature night soba noodles and post-bath services, ensuring a classic Dormy Inn experience. Additionally, some rooms come with a washer-dryer, making it very convenient for long stays or travelers looking to pack light. On the other hand, the sauna-equipped large public bath can get quite crowded depending on the time of day, which might be slightly disappointing. As this is a popular Hotel, it may be best to plan visits during less busy hours for a more relaxing experience. Overall, this Hotel offers an excellent balance of location, service, and dining options and serves as an ideal base for sightseeing or business in the Namba area.

The 24-hour drink bar was available, and we could use it even before check-in and after check-out. I usually bring coffee with me, but it was great not having to make it myself. The morning pancakes came with unlimited syrup, and there was whipped cream too—I ended up eating four. The location was also convenient; we visited Dotonbori, Tsutenkaku, and Tsuruhashi.

Perhaps because of the location, most guests were tourists (non-Japanese). It was a great spot—just a few minutes’ walk to Namba Grand Kagetsu and Sennichimae Street. However, the sidewalks are narrow, so carrying large luggage might be a bit inconvenient.