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I always stay here when I’m on business in Osaka—it’s my go-to Accommodation. Above all, the breakfast is excellent. It seems word has gotten around about how good it is, and when I arrived on time I was told breakfast was fully booked. They said they could prepare seating outside the dining area, past the front desk, but since I wanted to go back for the buffet a few times, that felt a bit inconvenient… so I waited until a seat opened up. However, breakfast slots are divided into one-hour time blocks and you receive an advance card beforehand, so I assumed there would be a limit on the number of guests. The staff member explained that “there are many solo guests.” If that’s the case, I’d like to see some kind of improvement—such as making it clear via the advance card how much table space will be used, or distributing only as many advance cards as can accommodate everyone even if they are dining alone. Since this is before heading to work, time really matters. Because of this time loss (I think), I missed out on the limited-quantity pudding. Disappointing. (Though I was able to have it the next day.) My Room was on the women-only floor, and the hair dryer was very easy to use. When I looked it up because I wanted to buy one myself, it turned out to be quite high-end—so that alone made me very satisfied. I also appreciated having bottled water in the Room. The coffee was delicious too. I definitely want to stay here again next time.

Everything was excellent. We stayed in a Premium Room and enjoyed access to the lounge—thank you for the wonderful food. The breakfast was, of course, delicious, and I ended up eating too much. The bathroom had a separate washing area, so I could relax and unwind. However, one disappointing point was that inconsiderate guests were making loud noises until close to midnight, which made it hard to fall asleep.

The breakfast here is delicious, so I stay here every time I’m in Osaka. This time, they kindly stored my suitcase and refrigerated items before check-in, which was a big help. It’s a bit of a walk from JR Osaka Station, but if you head for Izumi no Hiroba in the underground mall, you’ll be fine. Considering the price, you can overlook the surrounding area around the Hotel. It’s also within walking distance of Tenjinbashisuji Shopping Street, and there’s a nearby LIFE supermarket, which is convenient. There is no complimentary bottled water in the room, so it’s best to bring your own.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

It was a Hotel that was easy to reach from Osaka Station without getting lost. The large public bath and sauna were clean, and I was able to relax a lot. Three of us stayed (a group of women), but unfortunately the cute yukata in the Room were only available in one M size and one 1L size, so only one person could wear one. I probably should have requested more. The large public bath had skincare items such as cleansing products, but I would have liked them in the Room as well—again, something I probably should have requested. The room service menu had a great variety and everything was delicious. The view wasn’t great, but it’s a Hotel I’d be happy to visit again.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

Despite the reasonable price, the Room was clean, with a large bed that felt spacious and relaxing. The large public bath helped wash away travel fatigue, and the complimentary ramen service was incredibly delicious! The front desk staff were also very helpful—truly the best value Accommodation I’ve found. I’ll definitely stay again. Thank you for your hospitality.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

This was my second stay. Watching the front desk team, I feel they are always kind, courteous, and wonderful with every guest. They treat both Japanese and international visitors warmly and equally, which I truly admire. Although this Accommodation is very popular and often busy, I was able to use the lobby and elevators without any stress, making my stay very comfortable. Having the front desk on the first floor is also extremely convenient.

It was a Multiple Night Stay, and everything was so wonderful that I didn’t want to leave. You provided a spacious Room, which made remote work very comfortable, and the amenities were excellent. The breakfast, complimentary service drinks, and coffee were all delicious, and I looked forward to them every day. I also used the Onsen and laundry services, and every Facility was easy to use and truly great. All staff members were courteous and thoughtful in every way, including when I asked for a taxi—thank you for taking such great care of me. I have already made another Reservation for three nights in late August as a repeat stay. This has become my favorite place so far—I would like to stay here whenever I visit Osaka in the future. Thank you very much, and I look forward to staying with you again.

I was scheduled to arrive an hour before check-in, so I asked to leave my luggage, but they let me check in on the spot, saying my Room was already ready. They also told me they had arranged a ladies’ room for me. When I entered the Room, there was a slightly larger bed next to a large three-seat sofa; the mirror was a tri-fold vanity mirror, and the bathroom was more than spacious enough. The refrigerator was already chilled, which surprised me and I truly appreciated the thoughtfulness. Amenities were set up along the wall opposite the front desk, and you take what you need—again, an excellent selection.\nThe next morning’s breakfast was a Japanese/Western buffet at the 1F café. When I went to get salad, a male staff member who happened to be replenishing the vegetables kindly plated my salad beautifully for me. As I was leaving, I noticed that plastic umbrellas were available at the entrance for guests to borrow when it rains.\nEverything was attentive and generous—I can’t help but want to stay at this Hotel again next time. Thank you very much.

It was surprisingly easy to get here from the station. There were plenty of dining options nearby, which was great. I’d like to stay here again.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

I chose this Hotel because smoking is allowed, and I was able to leave my luggage before check-in upon arrival, so I didn’t have to look for a coin locker. I don’t usually eat breakfast, but it was so delicious that I’m glad I booked the plan with breakfast included. Thank you very much.

This time I stayed with the No Meals Included plan. The Room was not very large, but it was clean and comfortable for me. It was very convenient for going to a convenience store, which was great. I would like to stay again.

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.