บริเวณรอบสถานีเกียวโต × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Following last month, I stayed again this month. Last month, there was a free Reservation-only event where guests could paint a clear glass wind chime. This month, there was a free Reservation-only event where guests could paint a white fox half mask. I was staying alone, but I joined during breaks from work and it was a great change of pace. There are always thoughtful touches to make guests’ stays more enjoyable, and while I’m sure it’s a lot of work for the staff, this place offers more than just checking in and sleeping. I’m looking forward to staying again.

We stayed as a family of three. This time, we chose this Accommodation for my husband’s birthday trip, and the thoughtful care from all the staff was truly wonderful, making it a trip we will always remember. They prepared a bed for our newborn daughter and showed such attentive consideration during meals as well, so we felt at ease throughout our stay. They also arranged a surprise dessert plate for my husband, and even gave us a heartfelt gift to take home when we left—we were deeply moved. Thanks to you, it became an unforgettable birthday for him. In the Room, we enjoyed watching movies at our leisure with the projector—something we don’t often get to experience—and we were also able to spend luxurious time in the open-air bath. We are sincerely grateful that we could spend such an irreplaceable time together as a family of three in such a lovely Room. We would love to visit again in another season. Thank you very much for your warm hospitality.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

Thank you very much for the wonderful hospitality. (Sorry for posting so late.) I wanted my old friends to experience your outstanding service as well, so we stayed here for our annual “Grandpa G Trip.” We walked from Kyoto Station, left our luggage, and first enjoyed some drinks in the lounge. After sightseeing at about four spots by taxi, we checked in at the Hotel. The gentlemen were delighted by the warm smiles of your female staff. (They’re simple like that—sorry!) Since it takes time for four people to take turns using the bath, we had considered going to a public bathhouse—one of Kyoto’s sightseeing highlights—but three of us said, “With such a wonderful bath here, we want to use this one.” So after dinner, we took turns bathing. Dinner was at Hanaroku. As always, an incredibly luxurious menu with thoughtful flavors. Since I’m the only one who drinks alcohol, this time I paired cocktails and three kinds of sake. Everyone kept saying how delicious it was. Breakfast was just as satisfying. On the second day we visited two more places by taxi before checking out. The 11:00 check-out time (extended until 12:00 for Diamond members) is greatly appreciated. Some people may not be fond of a group like ours from appearances alone, but we truly appreciate your warm hospitality. We hope to visit again soon.

Thank you very much for letting us stay in such a spacious Room! We were able to spend our time in the Room feeling truly pampered. I was happy to receive a cold towel at check-in, and even though the front desk was busy, you assisted us right away. Everyone’s wonderful smiles warmed our hearts. We were able to relax deeply in the Onsen and felt our everyday fatigue melt away. Thank you very much!

I was a little nervous since it had been a while since my last Hotel stay, but the front desk staff’s warm smile immediately put me at ease. The Room was spacious and spotless, with no signs of leftover dust or missed cleaning, so I felt comfortable and slept soundly. The music playing on the TV was soothing. I honestly wished I could have stayed one more night. On a personal note, the Hotel I stayed at in Kyoto before was truly terrible, and ever since then I’d been afraid to stay in Hotels—but I’m really glad I found Avita Hotel. Whenever I travel to Kyoto, Avita Hotel will be my only choice. Thank you for such a wonderful stay. I look forward to staying with you again.

I first stayed here when I came to Kyoto for my son’s wedding, and the staff’s service was very attentive, allowing me to spend a comfortable time. Since then, I have stayed here every time I visit Kyoto. The Facility is also clean, and I was able to relax again this time as well. I would like to stay here again.

It was a wonderful trip—100% perfect. Of course, I would 100% recommend it to friends and acquaintances. The Room had an ocean view, and it felt like looking at a painted seascape. I requested Japanese-style meals, and everything was truly satisfying. The bath was great, the meals were great, the amenities were well stocked, and the Room was excellent. Since I informed you in advance that I have a disability, I was also able to park properly in the Hotel parking lot. It really was 100%. Thank you very much. This became a memorable trip, and I’m truly happy about it. I hope to visit again someday. Thank you again very much.

From check-in to departure, it was a truly relaxing stay. Not only could I get away from the usual hustle and bustle, but I also felt deeply at ease in a space surrounded by nature that was different from what I’m used to. The Hotel credit was included, so I was able to enjoy drinks at the bar as well. It was a wonderful time with excellent service and great drinks. I would love to stay again.

In addition to the unbeatable location directly connected to Kyoto Station, I was impressed by the staff’s courteous and heartfelt service. The Hotel has a calm atmosphere, and the room was spotless, allowing me to relax in comfort. Even after a long day of sightseeing, stepping into the Hotel immediately brought a sense of relief and reassurance. Breakfast offered a wide variety of dishes, each one carefully prepared. It also had a distinct Kyoto touch, making it a wonderful way to start the day. More than just convenience, the staff’s thoughtful attention made this a Hotel I’d gladly choose again on my next trip to Kyoto. If you’re looking for a comfortable stay in Kyoto with just a little extra luxury, I highly recommend this Hotel.

The location and the Room were truly wonderful. The staff’s greetings and service were very attentive, and they interacted with us at just the right distance, so we had a comfortable two-day stay. While many Hotels are cutting back on amenities, I was happy that everything here is high quality and provided in the Room so guests can relax and enjoy their time. This time we had lunch at the Chinese restaurant Hisuien, and both the food and atmosphere were excellent. It’s a place I’d love to visit again. Breakfast at Amber Court was also delicious. I will definitely come back to stay again. Thank you very much.

I stayed for 2 nights with No Meals Included. I had a very comfortable stay. I was happy that the women’s large public bath had a ReFa shower head, and the Room amenities were well stocked, which was very helpful. There were also laundry facilities in several areas, making them easy to use.

We made a Reservation because the bathroom has a washing area. The bathroom was so spacious that we could stretch out and relax in the tub. When we entered the Room, both the air conditioner and air purifier were already running, making our stay very comfortable. Thank you very much.

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

I stayed here to watch the Gion Festival. It’s close to Kyoto Station, and even as a solo traveler, I was very comfortable. The Room was clean, just the right size, and well stocked with amenities. The bath area included a stone sauna, which I used. Since it’s rare to find a Hotel with a stone sauna, it was a great experience. Breakfast was also very delicious. In short, it was a very comfortable Hotel, and I would definitely like to stay here again. I’ll be happy to return on my next visit.

This was my 8th stay at the FAUCHON Hotel Kyoto—my absolute favorite in Kyoto, which I love so much. I was visiting Kyoto for a friend’s grand opening celebration, and at the perfect time I received a birthday coupon from the FAUCHON spa. So I decided, “Let’s treat myself to a special birthday FAUCHON hotel stay!” I planned it with excitement—booking the towel cake I’d seen on Instagram and in Reviews on IKYU.com for the first time, along with the spa’s pink bubble bath that had made me unbelievably happy before. It was my third time staying in an East Higashiyama-view FAUCHON Suite, but the sofa and table layout had changed. The moment I entered the room, I couldn’t help cheering at how adorable the towel cake was—I took tons of photos and enjoyed it to the fullest! The handwritten “Happy Birthday” message on my key card, and the illustrated birthday card placed with the towel cake, became precious keepsakes that I brought home as treasured memories. The cute hand-drawn illustrations on both the full-length mirror and bathroom mirror also made me feel endlessly happy every time I saw them. I’m truly glad I chose to spend my birthday hotel stay in a FAUCHON Suite! Since my Plan included lounge access, I spaced it out from my spa appointment and enjoyed an early dinner and drinks. Along with my favorite champagne and umeshu, after enjoying the Shigaraki-ware bathtub in my room once, I topped up fluids and sugar with cola and sweets before heading to the spa. Even for the pink bubble bath at the spa—which I had been looking forward to so much—they prepared another towel cake with a heart. After having my tired feet massaged, I returned straight to my bed in the room and instantly fell asleep—I was blissfully happy beyond words. The next morning, I woke naturally before 4:00 a.m., watched dawn during magic hour, wrote myself a birthday card using one of the room postcards (and mailed it at a postbox at the end of my trip), enjoyed tea and coffee, and savored that Higashiyama view from by-the-window table. The steamed breakfast served in bamboo steamers at restaurant breakfast, as well as a birthday message cake after checkout—and even iced tea brewed by Grandy Master—everything was delicious. It was simply amazing. After buying souvenirs, even tag message attached to tote bag when they stored luggage were adorable too. Until leaving The FAUCHON Hotel Kyoto at last , this is best lingering feeling remained; It was best-ever FAUCHON hotel stay of mine! Thank you so much for such an overwhelmingly happiness-filled time!

Thank you for preparing a suitable Room for my stay with a guide dog. Although it was a Multiple Night Stay, your kind and attentive service was excellent, and I would love to stay again.

I stayed here on a trip using the Seishun 18 Ticket. They upgraded my Room, so it felt spacious and I could relax. I left from Kyoto Station on the first train the next morning, and since this Hotel is right in front of the station, I was able to depart smoothly. Thank you for your hospitality.

Since there were three adults, we really appreciated having a triple room option. The large public bath was clean and relaxing even late at night, and the complimentary treats like ice pops after bathing were a nice touch. Breakfast was luxurious and delicious: in addition to the buffet, you could choose a main dish, and even after three nights we never got tired of it (lol). We also had an incident where our child left an iPhone in a taxi, but the staff supported us without showing any annoyance. When the iPhone was found, they were genuinely happy with us, which meant a lot. It was a Hotel we were completely satisfied with as a base for sightseeing in Kyoto. Thank you very much.

It was very comfortable. The Room was spacious and relaxing. I’m not usually a fan of unit bathrooms, but this one was roomy and comfortable. I would like to stay at this Accommodation again when I visit Kyoto.