Numazu × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Thank you as always for your hospitality. We had another comfortable stay and would love to return again in the future.

Simply the best. The staff’s professionalism, service, Room, meals, and architecture—everything was outstanding, and it made for a truly satisfying stay. The fittings were beautifully maintained, and it was fun just walking around and taking in the Facility. The amenities were well stocked, and the minibar was exceptionally well supplied, making for a wonderful time. And above all, the food was incredible—both dinner and breakfast were a perfect 10/10. Great care is also put into the desserts, which were delicious. A place I definitely want to return to.

We could even see Mt. Fuji—just as my parents had always said—and we were very satisfied! We stay at various Ryokan, but the meals here were especially generous and delicious. The staff were kind to our child as well, and our child seemed to love it the whole time and stayed in a great mood. We’d love to stay again when we visit Shizuoka!

Thank you as always for your hospitality. I was able to enjoy another comfortable stay. Although the temperature was high, the cold towel service was excellent. I look forward to staying with you again.

Most of the staff provided excellent service with wonderful smiles, making my stay very comfortable. The front desk amenities were well-equipped, and the quality of breakfast was high, making it a place where I wanted to stay longer. I would like to use this accommodation again for my next visit to Numazu. Thank you very much!

This was our repeat stay once again. No matter how many times we visit, the view of Mt. Fuji from the men’s open-air bath is truly breathtaking—something you can only experience here. Unfortunately, it was cloudy this time and we couldn’t see Mt. Fuji, but that just gives us something to look forward to next time. The French dinner made great use of local and seasonal ingredients, and we were completely satisfied with both the presentation and the taste. The portions were just right for us, and it’s also a pleasure to enjoy different dishes each season. The breakfast buffet was equally well stocked with both Japanese and Western options, and we enjoyed everything down to the fruit and desserts. It was a little disappointing that the made-to-order omelets from before are no longer available, but it’s understandable if it’s part of efforts to keep the Hotel running for years to come. Most impressive of all is the hospitality of the staff. At breakfast, for example, they kindly introduced recommended dishes in detail—it really came through that they pay attention to each guest, and we felt their warm consideration throughout our stay. Many paintings and artworks are displayed throughout the building; I’m not particularly knowledgeable about art, but simply walking around inside is enjoyable. The building isn’t new by any means, but on this remote island I can’t help imagining how such a large Hotel was even constructed in the first place. I was also impressed that such extensive Facilities have been maintained for so many years in a harsh environment surrounded by sea. We’ve stayed at many Hotels over the years, but Awashima Hotel is one of those rare special places that naturally makes you think, “I want to come back.” I hope this wonderful scenery and warm hospitality will continue unchanged for years to come, so it remains a beloved Hotel for many people. We’ll be back again.

I chose this Accommodation because I wanted to visit Mihama Beach and it was conveniently located, but I was amazed by the incredible hospitality. The proprietress was like sunshine, and all the other staff were so pleasant—truly a wonderful Accommodation. The young woman who served dinner even picked up on our small conversation and celebrated my husband’s birthday, which we hadn’t mentioned. The Room cushions were unbelievably thick and fluffy—so much so that I almost hesitated to sit on them. Since I was traveling with my elderly father, they were very considerate of him, and he was in great spirits as well. This is the first time I’ve experienced such a warm Accommodation. Thank you very much!

We thoroughly enjoyed everything—the large public bath, the private bath, drinks in the lobby, snacks, dinner, and beverages. The only disappointment was that I dozed off after dinner again this time and couldn’t try the curry. We will stay again. Thank you very much.

The Room had a massage chair, which was the main reason I chose this Hotel so I could relax during my stay. Even though I made the unreasonable request for a high-floor Room, you kindly accommodated me by upgrading my Room—thank you very much. All the staff had wonderful smiles, and the Room was spotless and well maintained. I always stay at Daiwa Roynet Hotel when I visit Kyoto, and this was the best one of them all. If I have a chance to visit Numazu again, I will definitely stay here again.

From welcome to farewell, the service was attentive and truly impressive. No matter where we were in the building, the staff noticed everything and took excellent care of us.\nOcean views from every Facility—the Room, the large public bath, and the lounge with complimentary drinks.\nWe also recommend taking a walk down the hill to Mihama Cape.\nThe ocean view from the outdoor lounge was in a perfect location. We relaxed with coffee while listening to the waves until sunset. Thank you very much.

At check-in, I was able to choose my breakfast, and at the venue it was served individually, allowing me to enjoy a relaxed meal. I chose the Japanese set and had grilled dried horse mackerel. It was very delicious. I was able to spend a leisurely time and was completely satisfied!

Excellent service! The Room was very clean! We will stay again! Thank you very much!

I made a same-day Reservation on a spontaneous trip with no fixed plans. There was a local craft beer tap next to the check-in counter, and you can pour it into a cup and enjoy it in your Room. The Room felt a bit dated, but it was kept clean. There was no view, but I slept comfortably. There was a restaurant behind the check-in counter, but it wasn’t available on the day of my stay. The wine bar tenant on the 1st floor was also closed for the holiday. There are many restaurants nearby open until late at night, so finding dinner isn’t an issue. There is a Yamazaki Daily Store about a 2-minute walk away. Breakfast costs 2,000 yen and must be requested by 8:00 PM the day before. The rice is excellent.

I was pleasantly surprised that all the front desk staff were young Japanese, with no foreign staff at all! 　From 5:00 p.m., there was a free service offering draft beer, oden, and snacks. 　　It was my first time staying at an Accommodation with this kind of service! 　　 Thank you to all the staff—keep up the great work!

I was a bit worried about the walk to the affiliated parking lot, but it was closer than expected (about 2–3 minutes), which was reassuring. I’d like to stay here again if I have the chance.

I always stay here when I come to Numazu for overnight fan activities. It’s not a luxurious Hotel, but the Room is clean, and the sheets are always crisp and comfortable. Depending on the day of the week, it’s reasonably priced and close to the station, which makes it easy to get an early start in the morning. The only disappointment was that my favorite curry and mapo tofu have been removed from the breakfast menu. They weren’t available last time either, so I assume it’s been a few months, but they used to be something I looked forward to in the morning, so I’m a bit sad. Still, all of the Hotel staff are very pleasant, so I’ll definitely stay here again.

It was disappointing that it was so cloudy we couldn’t see the sunset or Mt. Fuji, but we were satisfied with the Hotel. If there was any issue, it was the squeaking sound of the glass door when entering the bathroom area from the Room, and the air purifier attached to the latest air conditioner was quite loud. The cleanliness of the Room, the campfire, the meals, unlimited beer and soft drinks, and other thoughtful small services were all excellent.

The fresh fish sashimi was outstanding. The meat dishes were also delicious, and we were very satisfied. The service was courteous and attentive. I think this Accommodation would be comfortable with no issues for guests up to their 60s. As Tokiwaya is a traditional Ryokan, I felt there are many challenges in terms of accessibility. I stayed with my 95-year-old mother, so I made a Reservation for a Room with a private bath, but there were many steps inside the Room and the bathtub was deep (my mother was able to step over it), which unfortunately made it difficult to use.

My stay at “Fuji Seiran” in Toda Onsen was truly special and left a lasting impression. What struck me first was the location. From the guest rooms and many areas throughout the property, you can enjoy luxurious views of Mt. Fuji, a UNESCO World Heritage site, creating a wonderful sense of being one with nature. On the day I visited, the sky had cleared after a typhoon, and the air was astonishingly crisp—Mt. Fuji’s silhouette stood out sharply in the distance. At sunset, the beauty of the sky was simply beyond words. The room featured a refined modern Japanese design that balanced calm comfort with an upscale feel. Sitting by the window and taking in the scenery at leisure was a truly indulgent moment that made me forget everyday noise and stress. The Onsen was also excellent—gentle on the skin, and afterward I could feel warmth reaching deep into my body. Dinner left an especially strong impression. Using abundant local ingredients from Izu, each dish showcased what makes this area unique: fresh seafood and seasonal vegetables prepared with great care one by one. Everything was beautifully presented, delighting not only my palate but also my eyes. The cuisine brought out the best of local ingredients and made my trip even more satisfying. The staff were exceptionally courteous, with thoughtful attention to detail throughout my stay. In particular, Ms./Mr. S not only explained details about the Accommodation but also shared knowledge about local highlights and ingredients—and our conversations were genuinely enjoyable as well. Thank you very much. From check-in to check-out, I felt comfortable at every moment thanks to this high level of hospitality. With nature, views, cuisine, and relaxation all coming together perfectly, Fuji Seiran is an Accommodation I would highly recommend to anyone looking for an extraordinary getaway. It was a memorable stay that made me sincerely want to return again someday.

We stayed here for a four-generation family trip. The Room was clean and spacious just as shown in the photos, and the Facility was flawless. We also ordered a sashimi platter for an additional fee, and both the taste and portion size were excellent. If I had to mention anything, the mountain road on the way to the Accommodation is quite steep, and it’s an environment where insects are likely to appear.