อิโต × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

After arriving, we relaxed in the lounge with drinks and snacks. For dogs, amazake and ice cream are provided. The meals were delicious, and the sashimi was especially fresh. Drinks are all-you-can-drink, so you can enjoy plenty. The Room was clean and very nice, but the air conditioner airflow blew directly toward our faces, so we adjusted our position to make it more comfortable. We were able to spend a very relaxing holiday.

The staff’s hospitality was truly outstanding. One delightful surprise after another made both our hearts and stomachs more than satisfied. There were plenty of activities for both adults and children, and we fully enjoyed the breathtaking views of the sea and islands. One night wasn’t nearly enough to experience it all. We would love to return.

The “Small-portion Gourmet Kaiseki” was just the right amount for seniors, and over our two-night stay the dinner was excellent in terms of ingredients, preparation, and seasoning. The breakfast also offered a variety of small dishes, and we were very satisfied from the morning with both dried fish and sashimi. The Onsen, Facility, and Room were clean and well maintained, and the staff were extremely attentive throughout our two-night stay. True to its name, it provided a five-star experience and made our trip to Izu a wonderful one.

Thank you very much for your thoughtful hospitality. You even prepared matcha for us, and we enjoyed it very much. The Room and bathroom were clean, and we had a very comfortable stay. The view from the Room was wonderful—we were moved to be able to take in the sea, mountains, and sunrise all at once, accompanied by birdsong. The Onsen water quality was excellent, and our skin felt pleasantly moisturized even after bathing. We would love to stay again. Thank you very much.

With the detached Rooms lined up, it was very quiet, and I could enjoy the hot spring source in my Room—truly living up to its reputation. The Facilities and amenities were still new and had a Hotel-like feel, making them comfortable to use. If I have another chance to stay at a reasonable price, I’d love to return.

The round-trip Shuttle Service was available, which we really appreciated. It’s in a quiet location, so we were able to relax. All the staff we met were polite and provided excellent service. As others have mentioned, the meals were the best we’ve had among all Kyoritsu Group properties we’ve visited. Since spiny lobster was unavailable due to the closed season, abalone sashimi was served instead—everything tasted great, and the portion was surprisingly generous. One small concern: right after check-in, at the open-air area of the rock-bath public bath (toward the back), there were quite large dead insects (beetles and moths). Given the natural surroundings it may be unavoidable, but I’d appreciate it if that area could also be checked more carefully.

We stayed with our 3-year-old and our 2-month-old baby. We chose this Accommodation because the Room has a private open-air bath, and in-room dining—now quite rare—meant we could relax even with small children. About two days before our stay, we received a confirmation call and were grateful for the details about the Shuttle Service pickup location. When we told them our children’s ages, they kindly said, “We’ll make sure your Room is thoroughly cleaned.” The Facility felt a bit dated, but the Room was very clean. Everyone at the Ryokan wore hakama, which looked wonderful. Since we arrived with children, they guided us to our Room first, and being able to complete check-in in the Room was also a big plus. We were welcomed with matcha tea and warabi mochi, which helped us unwind after traveling. With only eight guest Rooms, it was very quiet throughout our stay—comfortable like having a private villa. They had already laid out futons so our child could lie down anytime, and they spoke warmly to our older child by name—thoughtful service that really stood out. Every in-room dining dish was delicious, especially the fish dishes. The private open-air bath attached to the guest Room had a lovely hinoki aroma. It rained on arrival day, but the next morning we enjoyed a bath while looking out at the sea. There is also a reservable open-air bath on the rooftop; after putting the kids to sleep, my spouse and I took turns using it. We even enjoyed stargazing at night—such a special memory. Thanks to all of their thoughtful care, this became an unforgettable family trip. We would love to stay again when we visit Izu. Thank you very much!

We chose this Accommodation after seeing photos and Reviews saying the food is incredibly delicious. We travel twice a week, and among the many Accommodations we’ve stayed at, the meals here were truly top-class. It really felt like we came to stay at an Accommodation run by a chef. We’re a bit shy, but they spoke with us in a way that wasn’t too close or too distant, so we had a wonderful time. This time it was just the two of us, but next time we’d like to bring our parents as well.

All the meals were delicious, and the portions were just right. The staff provided excellent service, and we were very satisfied with the bath in the Room, which we could use at our convenience.

We stayed in a Room with an open-air bath. Since the Hotel is located in a villa area, it was very quiet, and we even saw squirrels in the trees outside the Room window. The front desk staff were also very kind and helpful. Although this is a Plan without meals, light snacks such as sweets and cup noodles are available next to the front desk. In the morning, bread and rice are also provided. We had a wonderful stay and would like to use this Accommodation again.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

My parents, my younger brother, my child, and I stayed here using two cars this time. Since there is a drop-off parking area in front of the Hotel, it was easy to unload and check in with my child, and we could take our luggage to the Room in one trip. The parking lot was also close by, spacious, and easy to park in! The Room was clean, and my child made a beeline for the hammock chair! They enjoyed it with a big smile—and it was fun for adults to use too. My child was fascinated by the manual coffee grinder provided in the Room. They ground the beans themselves and made coffee for the whole family! My parents were delighted by coffee prepared by their grandchild. Seeing my child look so proud was adorable! We used the baths a lot (we tried all of the private baths), so being able to get drinks and replenish salt anytime was really appreciated. The meals were delicious—I ate so much I felt stuffed (lol). It was great that my child, who usually watches a lot of TV, had so much fun playing table tennis—we all enjoyed it as a family! My child got the most exercise there. We also enjoyed karaoke—there never seemed to be enough time. All of the staff were kind and attentive with their explanations and support, which made our stay very comfortable. We would love to stay again!

This is my favorite Accommodation: the well-maintained interior always helps me feel refreshed both body and mind in the Room’s open-air bath, and I can enjoy a French course dinner in casual attire. I will definitely stay again.

It was a trip with heavy rain throughout, but we arrived at the Hotel early and were able to enjoy plenty of activities. Since it was raining, it was disappointing that we couldn’t use the outdoor facilities, but our grandchildren and parents enjoyed the indoor Facility while Grandpa and Grandma enjoyed the Onsen, so everyone had a great time. However, because of the heavy rain, getting to the restaurant was difficult. It would have been perfect if it hadn’t rained! The Room was spacious and we were very satisfied. The food was also delicious. If I could ask for one small luxury, since we were traveling with a 2-year-old, it would have been nice if drinks like barley tea had been available at the restaurant. Next time, we’d like to visit on a sunny day.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

This was my first stay, and just as everyone says, the meals were outstanding. I’ve stayed at many Accommodations, but this was the most delicious by far. It wasn’t just tasty—the menu was exciting too, and I truly looked forward to mealtimes. Personally, I was especially impressed by how delicious the sautéed splendid alfonsino was. The Room was also very clean and comfortable. In addition, the location offers great access to everywhere, making sightseeing easy and convenient. When I visit Izu again someday, I’d love to stay here again. Thank you very much.

A delicious seasonal full-course meal, even for solo travelers. A luxurious stay with only one group per day. And it’s reasonably priced. The Onsen was free-flowing and felt wonderful. An 11:00 AM checkout was also a welcome bonus. I regretted not booking a Multiple Night Stay. Thank you very much.

We stayed on May 2, right in the middle of Golden Week. The traffic and bustle on the way to the Accommodation disappeared the moment we arrived—it felt like another world. We relaxed in the in-room bath to soothe our fatigue, and my wife even took a peaceful nap until dinner. Dinner, which we had been looking forward to, exceeded our expectations and left us completely satisfied. The portions and variety were excellent, and no matter how much there was, it still didn’t feel like enough with the kamado-cooked rice. (Breakfast was also outstanding.) We were able to spend our time without coming into contact with other guests. Finally, from arrival to departure, we were greeted with warm smiles throughout. Both body and mind were refreshed, making it a truly wonderful trip. We would definitely like to visit again.

I had a very comfortable stay. Once again, I was delighted by the warmth of all the staff. Everyone is attentive and hardworking, and your hospitality truly comes through—creating a relaxing atmosphere. Last time I was too full to try the late-night tantanmen, so this time I moved dinner earlier and adjusted my timing by singing karaoke right up until then. The tantanmen was the perfect portion and delicious. I will definitely visit again. Thank you very much for your kind care.

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!